Vacancy Description:

Our client is looking for a HR Generalist to support the lead HR Business Partner in working in partnership with the key business leaders across the organisation to provide excellent front line HR generalist support across multiple business areas. The role will involve the individual  working closely and collaboratively with various business leads to shape the people agenda in line with business and corporate HR strategies.

Person Specification:

It is essential that the successful candidate is able to demonstrate a successful track history across the following areas – organisational diagnosis, coaching and facilitation, transformational change management, commercial management and delivery management.

Candidates should be of graduate calibre with a relevant CIPD, or equivalent, qualification.

Key Information:

Our client is a global wealth manager

Vacancy Description:

Our client is looking for a Premier Relationship Manager to deliver a prompt and personalised service to the company’s premier customers.  The successful candidate will be responsible for actively managing a portfolio of premier customers through the completion of full reviews to establish and address their immediate and future financial requirements.

Person Specification:

The successful candidate must have previous experience working within a financial services organisation in a customer management role with a proven track record of managing a portfolio of high value customers.

Key Information:

Our client is an international banking organisation.

Vacancy Description:

Our client is looking for a Relationship Manager Direct. The team leader will manage and motivate a team of ‘hunter’ and ‘farmer’ relationship managers to deliver exceptional sales and business performance through driving a world class sales culture. They will also ensure adherence to compliance and regulatory risk management parameters. A key element of the role is to develop a sales plan that will achieve a targeted delivery of income and key metrics vital to the contribution of the overall goals of the organisation.

Person Specification:

The successful candidate will have knowledge of how insurance, taxation and asset protection, estate planning products and services can be approached to benefit the client. The right candidate will have knowledge of the data protection act/consumer credit act/financial services authority and equivalent local legislation, to ensure compliance with the Bank’s regulatory requirements. This role requires strong knowledge of the UK/Global economic and political conditions, current affairs and competitor activity and the implications of these on our clients.

A high quality degree level education and a first class general academic track record is desirable as is professional banking or investment qualifications.

Key Information:

Our client is an international banking organisation.

Vacancy Description:

Our client is looking for a Client Service Operations Manager. The role holder will support the Contact Centre Manager to create a high performance culture through their strong leadership and they will ensure that all the stretching targets within the team are met.

Person Specification:

The role requires the ability to evidence success managing teams in excess of 40 people at operational manager level. With a proven record of using management and leadership techniques to drive change and high performing teams.

Key Information:

Our client is a leading global wealth manager.

Vacancy Description:

Our client is looking for a Contact Centre Manager. The Contact Centre is a performance driven environment within Client Services and is integral to the success of the organisation through the support it brings to delivering a world class service experience to the company’s clients via telephone, email, letter and internet messaging.

Person Specification:

The successful candidate will be a proven leader, capable of delivering a vision that inspires and motivates large teams. They will be able to demonstrate a deep and broad knowledge of management and leadership skills, including performance and talent management, and will have extensive experience of leading change and delivering against key performance areas within a multi channel contact centre environment.

Key Information:

Our client is a leading global wealth manager.

Vacancy Description:

Our client is looking for a Client Service Analyst. Client Service Analysts act as an important point of contact for the organisations clients and as such are required to communicate in a confident, professional and knowledgeable manner.

Person Specification:

The candidate must have a minimum of either five GCSEs (including English and Mathematics)/ equivalent standard or a strong track history of customer service related work experience and be able to meet the required standard of ability testing during the recruitment process.

Key Information:

Our client is a leading global wealth manager.

Vacancy Description:

Our client is looking for an Investment Manager to work in conjunction with designated introducers, providing a comprehensive financial planning service to clients.

Person Specification:

The right candidate will have experience within the financial services industry and must have qualifications in Financial Planning by achieving full CEFA, IFA, CFP or a recognised industry equivalent qualification. The role holder will preferably show willingness to study towards further professional qualifications.

Key Information:

Our client is a leading global wealth manager.

Vacancy Description:

Our client is looking for a Credit Operations Team Member. The role holder will be responsible for the setting up and maintaining of a complex filling system to ensure all Mortgage documentation can be accessed by the Credit Teams and is in appropriate order for Audit purposes.

Person Specification:

·         Minimum of 5 GCSE’s including Grade C or above in English and Maths

·         Excellent communication skills, both verbal and written

·         Good computer skills including Microsoft Word and Excel

·         Strong team work skills

Key Information:

Our client is an international banking organisation.

Vacancy Description:

Our client is looking for a Client Service Team Leader. The role holder will be part of a team responsible for driving team performance to deliver on key performance indicators, in particular ‘World Standard’ client experience which includes promoting products and services. The right candidate will be responsible for the delivery of exceptional service.

Person Specification:

The right candidate will be an established team leader who can demonstrate that they have a proven track record of proactively leading their team members towards achieving set targets as well as broad experience of delivering an excellent level of service to customers from differing cultures via remote delivery channels.

The role holder will have a considerable level of office based experience, a portion of which will have been in a leadership position.

The right candidate will have excellent academics to include GCSE Grade C or above (or equivalent) in both Mathematics and English Language.   

The successful candidate will have a flexible approach to working hours being available to work to a rotational shift pattern between the hours of 7am and 8pm Monday to Friday and 8am and 5pm on Saturdays and Sundays.

Key Information:

Our client is an international banking organisation