Internal Auditor required to join a global wealth management group to support their Head of Internal Audit on the Isle of Man in a permanent capacity. The Role… To execute the audit process effectively within relevant stakeholder environments by demonstrating a clear understanding to independently and objectively provide assurance and advice that enables client centric risk management Build strong relationships with relevant internal stakeholders to understand the business and enable the assurance process. Contribute to the assessment of risk culture in audit projects. Contribute to assessing and identifying practices in the scope of audit projects which negatively impact client experience and raise recommendations to improve client experience. Contribute to the development and maintenance of a risk assessment on all areas of risk origination and risk management of the product or business area responsible for, covering all the risk types to inform audit planning and reporting. Contribute to the development and maintenance of a risk-based, resourced, and relevant assurance plan for the product or business area responsible for. About you… ACA/ACCA qualified accounting professional with a Recent experience within audit Excellent stakeholder experience The Reward… Competitive salary

We have opportunities in both a Permanent and contract capacity to join an international bank as an Account Onboarding Advisor. The Role... Provide customers with guidance and extensive information to help them successfully choose a new International product Ensure clear instructions are provided on what documentation is required to adhere to risk policies & procedures Maintain self-motivation and organise time effectively to ensure a balanced approach to support the delivery of business area needs About You... You will need: Previous experience in customer service role Knowledge of customer onboarding processes, procedures and experience of applying CDD’s would be an advantageous but not essential Ability to deal with complex matters, using your customer service experience to efficiently manage customer relationships Take ownership of your own development to enhance your skills & knowledge The Reward... Competitive salary and flexible working hours Central Douglas located office

We have a brilliant opportunity to join an international bank as an Account Service Advisor. This role is perfect for someone looking for an entry level role into the Banking sector. The Role... All training is provided for this role Your core responsibilities will include: Entering data into standard company systems Interacting courteously to exchange information Working within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues Carrying out routine customer needs support tasks and assists others by following established procedures About You... You will need: Ability and willingness to pick things up Ability to deal with complex matters, using your customer service experience to efficiently manage customer relationships Strong customer service skills The Reward... Competitive salary and flexible working hours Central Douglas located office

An International Bank is currently seeking a Cashier, customers will be at the heart of everything you do and you will be committed to providing outstanding service in every interaction. The Role... Guiding and supporting our valued customers, helping them to achieve their financial goals Understanding the needs of our customers and helping them with their banking needs Completing general banking requests such as payments, balance enquires and transfers Helping customers to understand the different ways they can bank with us and the range of services we can offer Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience About you... Experience in a customer facing environment Strong communication skills A passion for customer services The Reward... Competitive Salary Benefits package Based in Ramsey

We are looking for an enthusiastic individual to join an international bank on a permanent basis. The successful candidate will act as the first point of contact to customers across the Island, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank. The Role... Day to day duties will include: Processing all customer branching transactions and making sure that customer records are up to date with any outcomes and actions Develop relationships with customers to understand and meet their needs and use your knowledge to explain the benefits of products and services Build and maintain a thorough understanding of the local community, community hubs and key stakeholders About You... You will need to be over 21 to drive one of the mobile branch vehicles, and hold a valid driving licence: You will ideally already have a category C1 licence, but if not comprehensive training will be provided Understanding of banking sales and service processes along with knowledge of internal and external regulatory , operational , credit and control procedures Excellent banking knowledge Experience within a banking environment Second to none customer service skills The Reward... You will receive a comprehensive salary and benefits package Permanent contract

Senior Onboarding Officer required to join a private wealth group to review all new personal account applications from the various distribution channels within Wealth International. The Role.... Supporting & checking of new starters applications and sign off of Standard Medium Risk rated accounts ensuring that these are in line with regulatory, internal and group requirements, contributing to a positive overall client experience Review files and information on potential new clients of all risk ratings, identifying deficiencies and following up on all queries to resolution and ensure that new business reviews are conducted in line with the Client Take on and Maintenance Manual updated from time to time by Compliance Validate source of funds/wealth in line with Compliance guidelines and ensure that relevant business/compliance approval is obtained prior to account opening Undertake relevant searches mainly via the internet to highlight adverse media, PEP connections, sanctions considerations and corroborate activities / SOW Prepare account opening packs for Compliance/Director approval/sign off and perform sense check on Tax classification Conduct training/checking of all new starters personal account applications from the various distribution channels within Wealth International, including assessing and allocating new business and team tasks daily to trainees and acting as point of contact for the team/trainee for Technical On-Boarding guidance About you... Previous Banking experience, specifically within Onboarding and /or Risk Experience in dealing with corporate onboarding is preferred, although not essential Analytical, process driven and confident in decision making The Reward... Competitive salary and excellent benefits scheme

Mortgage Specialist required to join a wider team within in international bank, actively making sure mortgage cases are processed and managed against key targets. The Role... You’ll play a key part in delivering a seamless client experience: Resolve mortgage queries efficiently, referring any business opportunities to colleagues in other teams Acting as a trusted adviser to clients, providing guidance about suitable regulated mortgage products Resolving any advice or service complaints in line with policy and agreed timescales Maintaining up-to-date knowledge of the financial markets and economic news About you... Previous experience in banking and financial services with a broad understanding of financial markets, products and services Holds a CeMAP qualification Strong influencing and negotiation skills The ability to apply risk management policies and procedures A track record of meeting quality assurance, service and risk targets in a regulated environment The Reward... Competitive salary and benefits package

We have an exciting opportunity for an individual to join a branch of a global bank, as a Personal Banker. This role would proactively find ways to enhance customers banking experience The Role... Your core responsibilities will include: Hold great conversations, understanding the needs of customers and help them with their banking needs Completing general banking requests such as payments, balance enquires and transfers when needed Helping customers to understand the different ways they can bank and the range of services on offer Identifying opportunities to help customers fulfil their financial service needs, providing a seamless customer experience About you... Previous experience of working in a customer facing environment Strong communication skills and a passion for customer service The ability to thrive under pressure and have the determination to continuously improve standards for customers Strong interpersonal skills and the ability to work independently as well as part of a team The Reward... Competitive salary and benefits package Port Erin location

We have a brilliant opportunity to join a global banking corporation as Custody Operations Specialist. This role would provide deep specialist knowledge to the Custody Operations team. The Role... In this role you will support and develop the Custody Operations team to maximize overall efficiency and team performance to promote a positive overall client experience. Your core responsibilities will include: Remaining up to date with client servicing requirements and develop solutions to meet these ever-changing client needs. Prioritising team workflows to ensure settlements, transitions, corporate actions, client static data, fees and reconciliations are handled efficiently and in line with service level agreements. Providing specialist knowledge regarding the understanding and resolution of complex issue matters to ensure that the right advice is provided and effective solutions are implemented. Manage the day to day client escalations for Custody Operations and act as the most senior point of escalation below the Head, Custody Operations. About You... You will have previous experience in a banking operations role, alongside: Prior knowledge & experience working alongside an investment team To be IT literate and good with systems The Reward... You will be based in central Douglas and will receive: 12month fixed term contract Competitive salary

We are looking for a committed individual to join our client, an international bank, on a permanent basis as the Head Enterprise Architect. The Role… You will define enterprise architecture to meet business, regulatory, legal and policy requirements, whilst simplifying the overall technology and application landscape. Duties will include: Develop technology roadmap, outlining how an aligned investment in the various technology components will support the realisation of technology strategy, focusing on local client interactions Ensure group standards are aligned Access and analyse business direction and objectives so as to present architectural recommendations that are in line with the technology strategic vision through engagement with key stakeholders Advocate new ways of work in the development and system development life cycle Understand the business to identify areas of critical business need and risk priority About You… You will have a thorough understanding and experience within: Significant experience as architect in the complete information system life cycle- with specific experience in Architecture/Solution design delivery in large domestic or global institutions Experience in defining conceptual, logical and physical architectures and data models- Strong analytical and complex problem solving skills- Familiar with TOGAF, Zachman, Bredemeyer and other EA frameworks Ability to deal with all levels of the business and technology organisations. Experience working with cross-functional teams fostering collaboration and team work Experience in engaging with a broad spectrum of stakeholders including senior executives Proven ability to work effectively as both a team leader and as a member of a small team of technical staff working in an agile development environment A sound knowledge of major open standards in the IT field In-depth experience in full lifecycle design and development Experience of app development & data base methodologies, programming languages, data base concepts, data storage, retrieval techniques & warehousing patterns, high performance computing, middleware paradigms & usage to enable event based & application architectures, architecture quality control, tools, data and process modelling to provide application integration and application building expertise and advice on design standards The Reward… The successful applicant will get: A full time, permanent contract Competitive salary and benefits package Central Douglas working location

We have an excellent opportunity for a Senior New Business Officer within our New Business team within a bank. The successful candidate will primarily be involved in the account opening process, account maintenance, data integrity and anti-money laundering regulations. Particular emphasis is placed on high quality and productive client service to internal and external clients, being focused on corporate, team and personal objectives. The Role... Your core responsibilities will include: Review new business applications for both corporate and personal clients Provide excellent client service to internal clients by ensuring all work requests are executed efficiently, accurately and in a professional manner Use of 3rd party systems to check KYC, CDD and sanctions. Apply sound business judgments to identify and escalate any unusual or suspicious activities to senior management or MLRO Interact with internal stakeholders to ensure the correct information and documentation is provided in order to execute client instructions. About You... You will need: Have at least 3 years working knowledge in a similar role A sound understanding of Personal and Corporate AML, CDD and EDD requirements needed for account on-boarding and ongoing client changes. Effective time management skills, capable of meeting challenging deadlines, striving to improve turnaround times. Ability to provide excellent client service to internal and external clients, executing all requests efficiently, accurately and in a professional manner to enhance client experience. Up to date knowledge of commercial changes in the Financial Sector and ability to communicate information ensuring successful staff & client relations The Reward... A competitive salary with a great benefits package including; Life assurance, private health insurance and much more!

Money Laundering Reporting Officer required to join a global Wealth Management Group on a permanent basis on the Isle of Man. The Role... To support and guide the Isle of Man business on the implementation of the Group Financial Crime Compliance Policies, you will also: Guide business in identifying and analysing all Money Laundering, Sanctions, Terror Financing, Bribery and Corruption and Facilitation of Tax Evasion risks within the bank and its processes and the development of remedial actions. Facilitate Anti-Money Laundering (AML) & Counter Financing of Terrorism (CFT), Sanctions, Anti-Bribery and Corruption (ABC) and Prevention of Facilitation of Tax Evasion (PFTE) risk assessments with a view of understanding the key threats and devising controls to mitigate the same. Steer business initiatives through identification of Financial Crime Compliance deficiencies and guiding business in determining appropriate remedial action plans across Client Segments and Client Solutions within the Isle of Man. Provide input and support to the Head of Compliance within Isle of Man and Head of AML to ensure high quality reporting and assurance to the relevant Boards, Executive Management, Audit Committees, the Regulator and other relevant forums. About You... Extensive experience as a senior MLRO within the banking or financial industry, you will also need experience in: FCC frameworks Risk assessments and risk-based approach to compliance Strategic planning and operationalisation Banking Products, Processes, Systems and Data Have a proven track record in influencing seasoned leaders and employees within a specific country and business areas to effectively implement compliance frameworks. The Reward... Competitive salary Comprehensive benefits package