We are looking for a corporate governance officer to provide administration, company secretarial and general management services to client companies/funds

The Role...

Joining on a permanent basis, your main duties will be to ensure compliance with applicable regulations and guidelines, and with the companys established policies/procedures and corporate governance framework, whilst ensuring high standards of customer service are met at all times. You will:

Carry out the company secretarial tasks for a portfolio of fund and company clients, including but not limited to all statutory duties
Support the clients in their general administration and management as required, including shareholder servicing, stock exchange operations, contract administration and board meetings
Assist with the opening and operation of bank accounts of fund and company clients
Assistance and fulfilment of CRS/FATCA obligation, economic substance rules etc
Ensure compliance with applicable codes in legislation, in particular but not limited to customer due diligence, in accordance with the ALM/CFT rules and the completion of risk assessments

About You...

You will have strong working knowledge and understanding of fund administration, private and listed company administration, corporate structures and governance processes and procedures, as well as:

Working knowledge of all statutory related operating systems to be used by the company
Working knowledge of stock exchange listing rules, and corporate governance codes
Previous experience within a similar role
Understanding of data protection

The Reward...

You will be based in central Douglas and will receive:

Full time, core business hours, permanent contract
Competitive salary
Supportive working environment

We have a brilliant opportunity to join a rapidly expanding Fintech firm in Douglas. They are looking for a Reconciliations Administrator. The ideal candidate would enjoy working in a fast-paced environment and should be excellent on Excel spreadsheets.

The Role...
Your core responsibilities will include:
Regular and accurate preparation of reconciliations
Liaising with other teams both internal and external to resolve queries
Review and improvement of internal processes and procedures
Other related tasks that become necessary as the reconciliations are progressed

About You...
You will need:
Experience of working with large volumes of data accurately
Experience of customer service and resolving queries effectively
Strong Excel skills
Analytically minded, with excellent attention to detail and numeracy skills

The Reward...
Competitive salary
Comprehensive benefits, including private healthcare, dental, and pension scheme
 

We are looking for an enthusiastic individual to join an international bank on a permanent basis. The successful candidate will act as the first point of contact to customers across the Island, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank.

The Role...
Day to day duties will include:
Processing all customer branching transactions and making sure that customer records are up to date with any outcomes and actions
Develop relationships with customers to understand and meet their needs and use your knowledge to explain the benefits of products and services
Build and maintain a thorough understanding of the local community, community hubs and key stakeholders

About You...
You will need to be over 21 to drive one of the mobile branch vehicles, and hold a valid driving licence:
You will ideally already have a category C1 licence, but if not comprehensive training will be provided
Understanding of banking sales and service processes along with knowledge of internal and external regulatory , operational , credit and control procedures
Excellent banking knowledge
Experience within a banking environment
Second to none customer service skills

The Reward...
You will receive a comprehensive salary and benefits package
Permanent contract

Our client is seeking an Administrator for a temporary period of 3-6 months to be based within their Mortgage and Lending Operations Team.

The Role...
Respond to queries from customers / stakeholders promptly within in agreed timelines
Deliver successful customer / business outcomes by processing / authorising / investigating all transactions
Understanding customer and business needs, specialising in Fraud and Chargeback
Support mortgage customers in the Isle of Man and potentially other offshore jurisdictions
Capture and collate MI as required

About you...
Previous banking for Financial services experience would be desirable
Good customer service skills
Excellent attention to detail is required
Knowledge of mortgages would be beneficial but not essential

The Reward...
There is the potential of this turning into a longer term / permanent role for the right candidate
Salary commensurate with experience
Weekly paid
 

We have a brilliant opportunity to join a leading investment management firm with offices across North America, Europe and Asia. Joining as a Portfolio Administrator, you will support the firms Portfolio Management and Trading activities and Post Trade Support functions. This is a 14 month fixed term contract position.

The Role...
Your core responsibilities will include:
Trade support
Cash administration
Portfolio Reconciliations and resolution
Corporate action and class action processing

About You...
You will need:
Degree in Finance, Accounting or Economics would be advantageous
Other industry certifications would be considered assets
Ability to work effectively under pressure
High attention to detail within a high volume work environment

The Reward...
Competitive salary

 

We are currently seeking a Customer Service and Operations Analyst within an International Bank where you will be responsible for investigating both outward and inward payments ensuring the best outcome for the bank and the customer.

The Role...

Responding to and investigating queries and payments, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.

Reconcile internal accounts and work with relationship teams to update the customer on the status of their payments.

Keeping accurate records of day to day operations, logging incidents and identifying trends

Reviewing manual or ineffective processes which could be automated or enhanced

Maintaining a focus on improving our customer service and experiences

About you...

Experience of analysing and using performance data

The ability to convey information in a simple and understandable way

An understanding of contact centre operations and performance metrics

Microsoft Office skills, including PowerPoint, Excel and Word

The Reward...

Salary in line with experience

Benefits package

An international bank are currently seeking a Transaction Management Unit Specialist on a contract basis to implement and manage a range of complex Structured Corporate Loan transactions, within an asset class, with supervision, as intended by the loan agreement, in support of the IB business and Wholesale clients.

The Role...

Receive, review, understand, validate and advise on a range of complex Structured Corporate Loan transactions, within an asset class, with supervision and guidance where needed
Consult stakeholders and provide relevant operational inputs and subject matter expertise regarding Structured Loan transaction operational requirements to cross-functional working groups
Create vanilla and / or complex transactions on ACBS based on the salient features from the legal agreement to create an accounting record, enable the ongoing administration, monitoring and management of the facility and to facilitate ongoing reporting requirements
Ensure the transaction terms and conditions are in place post draw down and provide context and insight of the transaction to various stakeholders to enable their work processes
Actively monitor, identify, resolve or escalate operational issues relating to the deal throughout the life of each live transaction and regularly communicate with stakeholders
Own the operational transaction documentation relationship with the client, the facility agent and the front office (main point of contact) until such time that the client repays Wholesale Clients
Review, validate and analyse data and information to identify trends and provide insights for use in tracking and optimising performance and enabling effective decision making

About You...

Relevant experience from an international banking background
International and cross border awareness
Relevant knowledge of currency, credit processes and payments
A track record adding value and delivering professional, client centric service to internal and /or external clients preferred

The Reward...

Contract basis, competitive salary.

Our client, a private investment company, with investments across different industries and jurisdictions, is seeking a company administrator on a contract basis.

The Role...

The successful applicant will primarily focus on fulfilling the various company secretarial requirements for the internal group companies, shareholder companies as well as associate companies. Duties include:

Maintenance of accurate statutory records
Filing of annual returns and other required forms on a timely basis
Compliance checklist submissions
Preparation of documents for regulatory submissions
Provide support for board meeting and minutes

About You...

Applicants should be driven, proactive self-starters with strong organisational skills, and good communication skills. You should:

Have excellent time management and a positive attitude
Understanding of regulatory and compliance requirements for the administration of companies and trusts
Proven experience within a similar role
High degree of professional ethics and integrity

The Reward...

A competitive market rate salary based on skills and experience
Contract position

We have a brilliant opportunity to join an international bank based in central Douglas. The role holder will provide specialised reporting, operations and administrative support to the Compliance Function in order to contribute to the assurance that business is undertaken in a compliant manner to avoid operational losses, penalties or reputational damage to the organisation.

The Role...
Your core responsibilities will include:
Risk, Regulatory, Prudential and Compliance
Lead the engagements on behalf of the International Business with The Wolfsberg Group, as an association of thirteen global banks, which aims to develop framework and guidance for the management of financial crime risks, particularly with Know Your Customer, Anti Money Laundering and Counter Terrorist Financing policies
Communicate and distribute materials published by the Wolfsburg Group designed to provide financial institutions with an industry perspective on effective financial crime risk management

About You...
You will need:
A diploma in Risk Management would be highly advantageous
Experience in reporting, risk management, compliance enablement, operations support, compliance administration
Good knowledge of banking processes, products, data and systems

The Reward...
Competitive salary
Comprehensive benefits, including 25 days annual leave, pension contributions, private healthcare, private health insurance, and travel insurance

We are recruiting for a banking product coordinator to provide administrative support and day to day execution regarding all aspects of product management and maintenance for the banking product ranges, including market research, communication and customer analytics, in order for the Product Department to achieve the product performance and financial objectives.

The Role...

Your daily duties will cover 4 key areas, product, client, data and Risk/regulatory/compliance. Responsibilities will include:

Coordination of successful implementation of Product Marketing Campaigns, through a well-structured project plan, accommodating and adhering to time sensitive timeframes, through collaboration with the Segments, Business Intelligence & Marketing Departments

Liaise with internal marketing team, and external marketing agencies, pertaining to marketing campaigns and initiatives, ensuring that through solid knowledge of the products and offerings that the content and date produced and packages are in line with the objectives of the bank

Support the manager, product and head of department, in lifecycle product management, including ongoing maintenance, maturity management, product changes, new product and proposition developments to achieve business objectives

Address internal queries pertaining to documentation and information provided and addressed to clients on the various communication platforms used by the Bank, investigating potential issues, establishing solutions with the corporate functions, marketing and IT departments

Produce and compile standardised data and content for the required reports, contributing to the adherence to high level of compliance towards the bank

Conduct customer and competitor research analysis, to maintain knowledge of the market and assess, develop and establish marketing insights that will drive campaigns related to the results and interpretation of data obtained
Support the Product Manager to coordinate, plan and conduct new employee induction orientation, and general orientation of current employees regarding adjustments and new policies, processes , procedures, guidelines and products

About You...

The successful candidate will have studied towards a degree in marketing or business commerce (or equivalent) and will have good understanding of marketing, branding and communication methods, protocols and banking standards, alongside:

Excellent product management experience, leading to a strong understanding of the various product and services on offer by the bank, in order to be able to evaluate and optimise the banking experience of clients , with relevant and correct information

Proven experience within a similar role, ideally within a banking environment

Ability to interact with internal and external stakeholders and foster relationships that benefit the organisation as well as an individual?£?s effectiveness and efficiency

Effectively be able to express ideas and concerns, giving presentations, explaining things to others as well as showing confidence in interaction with other people

The Reward...

You will be joining an international bank on a permanent basis and will receive:

Competitive salary and benefits package

Core 9 ?£" 5 working hours

Central Douglas location

We are currently recruiting for an investment administrator to join the asset servicing and corporate actions department of a private bank on a contract basis.

The Role...
The successful applicant will be responsible for administering and servicing assets held by clients of the Private Wealth division. Role specific details include
Administering the lifecycle of a corporate action
Administering new and amended corporate events
Processing multicurrency distributed income payments (Cash dividends)
Processing money market dividend accruals
Entitlements reconciliation
Communicating corporate actions
Administering restricted liquidity and other impaired assets
Journal input and foreign exchange instructions

About You...
Ideally have passed, or be studying towards, a suitable investment administration qualification at level 3 or above such as the Investment Operations Certificate or an equivalent investment related qualification
You should have Knowledge and understanding of corporate events and asset types
Excellent interpersonal skills with the ability to develop strong relationships within the company and with third parties
Excellent oral and written communication skills with the ability to communicate effectively at all levels
Able to work on own initiative, adaptability and flexibility in order to cope with the ever changing demands of the role
Commercial awareness of the business and external markets

The Reward...
In this contract role you'll be working core business hours and
Be centrally Douglas located
Work within a supportive inclusive team
 

Are you a natural communicator with a knack for building professional relationships?

We have several opportunities for talented individuals to join an international bank as Client Service Executives. If you have previous customer service experience gained in a professional environment, we want to hear from you!

You will be liaising with customers across the globe, providing support and guidance via phone, email, online banking and written communication. It will be your responsibility to hold valued conversations with clients in order to gauge their requirements; this is where you can flex your passion for delivering unrivalled customer service.

This is an incredible chance to join a worldwide institution, where your hard work will never go unnoticed. With an incredible salary of up to £23,000, as well as an array of benefits, can you afford to let this opportunity pass you by?

If this sounds like the perfect job for you, call us on 01624 665115.