Found 8 Customer Services & Sales Jobs

Customer Services Specialist required to join the Customer Services team of an international Life Assurance group, based in the south of the Island. Reporting to the Customer Services Manager the candidate will be a customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirement The Role... Ensuring that new business applications have been accepted and processed in line with regulatory requirements Technical support, responding to detailed portfolio queries from internal and external clients Delivery of training to the team to ensure knowledge of product range is in line with customer demand and new procedures and any changes are communicated and understood Investigating and responding to any complaints, conducting root cause analysis Establishing and maintaining strong relationships with brokers, sales and regional offices About you... Previous experience in Financial services experience ideally in new business Relevant professional qualifications (e.g. the ICA Certificate of Advanced Certificate in AML) would be advantageous Detailed knowledge of the IOM FSA’s AML/CFT Requirements and Guidance for new business, ideally for regulated investment business Excellent planning and organisational skills Strong communication skills The Reward Competitive salary and Benefits package

Customer Services Administrator, Permanent Job, Isle of Man

PP10741

Full Time, Permanent

We have a fantastic opportunity for an experienced individual to join our client as a Customer Services Administrator to be based in the South of the Island. The Role... Core responsibilities including: Acting as the first point of contact, first touch resolution, dealing professionally and effectively with requests, answering queries and taking responsibility for processing each enquiry through to satisfactory conclusion. Providing customers with product and servicing information both verbally and written, with high attention to detail and accuracy. About You... You will need: Proven prior experience within a customer services role within Life Assurance or the wider financial service sector Excellent written and verbal communication Proven customer services skills and the demonstrated ability to work well within a very busy team environment The Reward... Competitive salary with a benefits package including, 28 days annual leave, inclusive of Public Holidays, Generous discretionary bonus scheme, On site gym and more!

Customer Contact Centre, Permanent Job, Isle of Man

PP10714

Full Time

Customer Services & Sales, Insurance & Insuretech

Our Client is seeking a positive team member focusing on providing the best possible customer experience within the Customer Contact area at Senior Administrator level. The Role... You will be actively engaged in the resolution of customer and adviser queries Resolving a wide range of queries for both the IOM and Dublin office Proactively contributing to designing and delivering the most positive experience for customers About you... Articulate and possess excellent communication skills Strong team player who is able to work with limited supervision Confident self- starter Has the desire to develop a career within a customer centric environment Has a strong attention to detail and enjoys delivering quality outcomes Experience within a life assurance environment would be an advantage Minimum 5 GCSEs Grade C/4 and above (including English and Math) or equivalent The Reward... You will receive a competitive salary and comprehensive reward package, including Income protection Private medical insurance Generous pension Car parking Free gym on location Discounts and Perks at major retailers Bonus scheme You will receive the support you need with your personal and professional development

Customer Services Administrator, Permanent Job, Isle of Man

PP10686

Full Time

Banking, Funds & Wealth Management, Customer Services & Sales

We have a fantastic opportunity for an experienced individual to join our client as a Senior Client Services Administrator. Reporting to the Customer Services Manager, this role would suit a high performing new business/customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements. The Role... Core responsibilities including: Reviewing new business applications for quality and regulatory Anti- Money Laundering and Counter Terrorism Financing control purposes Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures Handling client set up and ongoing servicing on the Customer Relations Management system and, including web support About You... You will need: Proven prior experience within a customer services role within Investments or Life Assurance. The ability to effectively manage customer and staff relationships, promptly respond to queries whilst ensuring promises are kept expectations are managed Excellent report-writing and analytical skills The Reward... Competitive salary with a benefits package including, 28 days annual leave, inclusive of Public Holidays, Generous discretionary bonus scheme, On site gym and more! Castletown based office location.

Administrator - Swedish Speaker, Permanent, Isle of Man

PP10575

Customer Services & Sales, Insurance & Insuretech

Our client, a leading Life Assurance company, is seeking a Swedish Speaking Administrator to contribute to the delivery of your own and the team’s objectives, ensuring that the organisations strategic goals are reached. The Role... The successful candidate will be responsible for:- Responsible for the accurate and efficient completion of administrative tasks provided to you. This requires excellent, proactive and quality based customer service across a range of service disciplines. To enable this multi-disciplined approach cross-skilling, learning and development are an integral feature of the Client Services philosophy. About you... Requirements for the roles are:- 4 GCSEs Grade C to include Maths and English and/or NVQ Level 1 – or equivalent. Fluent written and verbal in Swedish and English The Reward... A competitive salary and benefits package will be offered to the successful candidate.

Investments Opportunities

00010297

We are recruiting for a number of exciting new roles in our clients Investments department in the South of the Island. All roles will provide an opportunity for individuals to start a rewarding career in financial services with a growing and energetic company The role... Provide back office administration for Investment related processes, ensuring that the policy holder valuations are up to date Answering queries and taking responsibility for processing each enquiry through to satisfactory conclusion Providing customers with product and servicing information both verbally and written, with high attention to detail and accuracy Supporting the Administration of the Externally Managed client portfolios, Stock Reconciliations, Dividends and Corporate Actions and and trade settlements About you... Excellent written and verbal communication skills Work well within a very busy team environment Adaptable Good planning and organisation skills Good numerical skills Solid IT skills Any relevant work experience in an office or finance sector would be desirable but not essential The rewards..... Along with various benefits and salary based upon experience there is also: Car parking On site Coffee Shop and Gym

Customer Support Officer, Permanent, Isle of Man

PP10117