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    Industry(s)
    • Banking, Funds & Wealth Management (1)
    • Customer Services & Sales (8)
    • Insurance & Insuretech (2)
    • Retail (1)
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    • Entry-Mid Level (8)
    Job Type(s)
    • Full Time (4)
    • Permanent (6)

    8 Jobs Found

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    by email - as they go live.
    Industry(s)
    • Banking, Funds & Wealth Management (1)
    • Customer Services & Sales (8)
    • Insurance & Insuretech (2)
    • Retail (1)
    Experience(s)
    • Entry-Mid Level (8)
    Job Type(s)
    • Full Time (4)
    • Permanent (6)
    Get NEW JOBS like these
    by email - as they go live.

    Trade Counter Assistant, Permanent Job, Isle of Man

    PP10760
    Customer Services & Sales, Retail
    Full Time, Permanent
    Entry Mid Level
    Our client, a specialist retail and instillation company, is looking for a Trade Counter Sales Assistant. The Role... You will serve/sell all customers with a friendly and amenable attitude, and your responsibilities will include: Being able to pick and process customers’ orders of their required products Answering phone calls and responding to email enquiries Memory retention for products, systems and processes Perpetual stock/inventory counts, awareness of low stock and reporting the need to order more goods Keeping the shelves replenished and in a presentable manor About You... You will have good customer service skills, and ideally hold the following experience: Experience in a plumbing or merchant environment Previous sales experience Ability to work from 7.30am – 5pm, Monday-Friday + Saturdays on a rota system The Reward... You will receive a 42.5 hour week permanent contract, alongside: Company benefits package Competitive salary
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    Customer Services Quality & Technical Specialist, Permanent Job, Isle of Man

    PP10763
    Customer Services & Sales
    Permanent
    Entry Mid Level
    Customer Services Specialist required to join the Customer Services team of an international Life Assurance group, based in the south of the Island. Reporting to the Customer Services Manager the candidate will be a customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirement The Role... Ensuring that new business applications have been accepted and processed in line with regulatory requirements Technical support, responding to detailed portfolio queries from internal and external clients Delivery of training to the team to ensure knowledge of product range is in line with customer demand and new procedures and any changes are communicated and understood Investigating and responding to any complaints, conducting root cause analysis Establishing and maintaining strong relationships with brokers, sales and regional offices About you... Previous experience in Financial services experience ideally in new business Relevant professional qualifications (e.g. the ICA Certificate of Advanced Certificate in AML) would be advantageous Detailed knowledge of the IOM FSA’s AML/CFT Requirements and Guidance for new business, ideally for regulated investment business Excellent planning and organisational skills Strong communication skills The Reward Competitive salary and Benefits package

    Customer Services Administrator, Permanent Job, Isle of Man

    PP10741
    Customer Services & Sales
    Full Time, Permanent
    Entry Mid Level
    We have a fantastic opportunity for an experienced individual to join our client as a Customer Services Administrator to be based in the South of the Island. The Role... Core responsibilities including: Acting as the first point of contact, first touch resolution, dealing professionally and effectively with requests, answering queries and taking responsibility for processing each enquiry through to satisfactory conclusion. Providing customers with product and servicing information both verbally and written, with high attention to detail and accuracy. About You... You will need: Proven prior experience within a customer services role within Life Assurance or the wider financial service sector Excellent written and verbal communication Proven customer services skills and the demonstrated ability to work well within a very busy team environment The Reward... Competitive salary with a benefits package including, 28 days annual leave, inclusive of Public Holidays, Generous discretionary bonus scheme, On site gym and more!

    Customer Contact Centre, Permanent Job, Isle of Man

    PP10714
    Customer Services & Sales
    Full Time
    Entry Mid Level
    Our Client is seeking a positive team member focusing on providing the best possible customer experience within the Customer Contact area at Senior Administrator level. The Role... You will be actively engaged in the resolution of customer and adviser queries Resolving a wide range of queries for both the IOM and Dublin office Proactively contributing to designing and delivering the most positive experience for customers About you... Articulate and possess excellent communication skills Strong team player who is able to work with limited supervision Confident self- starter Has the desire to develop a career within a customer centric environment Has a strong attention to detail and enjoys delivering quality outcomes Experience within a life assurance environment would be an advantage Minimum 5 GCSEs Grade C/4 and above (including English and Math) or equivalent The Reward... You will receive a competitive salary and comprehensive reward package, including Income protection Private medical insurance Generous pension Car parking Free gym on location Discounts and Perks at major retailers Bonus scheme You will receive the support you need with your personal and professional development

    Customer Services Administrator, Permanent Job, Isle of Man

    PP10686
    Customer Services & Sales, Insurance & Insuretech
    Full Time
    Entry Mid Level
    We have a fantastic opportunity for an experienced individual to join our client as a Senior Client Services Administrator. Reporting to the Customer Services Manager, this role would suit a high performing new business/customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements. The Role... Core responsibilities including: Reviewing new business applications for quality and regulatory Anti- Money Laundering and Counter Terrorism Financing control purposes Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures Handling client set up and ongoing servicing on the Customer Relations Management system and, including web support About You... You will need: Proven prior experience within a customer services role within Investments or Life Assurance. The ability to effectively manage customer and staff relationships, promptly respond to queries whilst ensuring promises are kept expectations are managed Excellent report-writing and analytical skills The Reward... Competitive salary with a benefits package including, 28 days annual leave, inclusive of Public Holidays, Generous discretionary bonus scheme, On site gym and more! Castletown based office location.

    Administrator - Swedish Speaker, Permanent, Isle of Man

    PP10575
    Banking, Funds & Wealth Management, Customer Services & Sales
    Permanent
    Entry Mid Level
    Our client, a leading Life Assurance company, is seeking a Swedish Speaking Administrator to contribute to the delivery of your own and the team’s objectives, ensuring that the organisations strategic goals are reached. The Role... The successful candidate will be responsible for:- Responsible for the accurate and efficient completion of administrative tasks provided to you. This requires excellent, proactive and quality based customer service across a range of service disciplines. To enable this multi-disciplined approach cross-skilling, learning and development are an integral feature of the Client Services philosophy. About you... Requirements for the roles are:- 4 GCSEs Grade C to include Maths and English and/or NVQ Level 1 – or equivalent. Fluent written and verbal in Swedish and English The Reward... A competitive salary and benefits package will be offered to the successful candidate.

    Investments Opportunities

    00010297
    Customer Services & Sales, Insurance & Insuretech
    Permanent
    Entry Mid Level
    We are recruiting for a number of exciting new roles in our clients Investments department in the South of the Island. All roles will provide an opportunity for individuals to start a rewarding career in financial services with a growing and energetic company The role... Provide back office administration for Investment related processes, ensuring that the policy holder valuations are up to date Answering queries and taking responsibility for processing each enquiry through to satisfactory conclusion Providing customers with product and servicing information both verbally and written, with high attention to detail and accuracy Supporting the Administration of the Externally Managed client portfolios, Stock Reconciliations, Dividends and Corporate Actions and and trade settlements About you... Excellent written and verbal communication skills Work well within a very busy team environment Adaptable Good planning and organisation skills Good numerical skills Solid IT skills Any relevant work experience in an office or finance sector would be desirable but not essential The rewards..... Along with various benefits and salary based upon experience there is also: Car parking On site Coffee Shop and Gym

    Customer Support Officer, Permanent, Isle of Man

    PP10117
    Customer Services & Sales
    Permanent
    Entry Mid Level
    Customer Support Officer required for a telecommunications provider to be the first line of customer support, answering calls and online enquiries for a range of customer issues providing support and advice on technical and general customer queries The Role... The team operate 8am to 8pm Monday to Friday and 9am to 6pm on Saturdays, also some public holiday cover will be required, duties include Provide first line of customer support, answering calls and online enquiries Providing support and advice on technical and general customer queries Provide general support for products and services including but not limited to Sales, Service, Provisioning, Billing, Payments, Faults, Assistance, Conference Bureau and Mobile help desk Various administration tasks Customer registrations Data input Maintenance of customer data in internal systems, reporting and additional activities as required About you... The successful candidate will have excellent telephone manner and listening skills and experience of Customer Service, along with Excellent customer focus, empathy and experience of working in a customer facing role Must have strong technical knowledge to support broadband, mobile and home phone problem solving Superb telephone manner and listening skills Strong relationship and networking skills Willing to work outside normal working hours to provide customer focused support shifts Ability to produce accurate, good quality work Well organised and methodical Demonstrate an interest in current and future technology The Reward... A highly competitive salary and excellent benefits package are on offer

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