14 Jobs Found

Compliance Officer, Permanent, Isle of Man

PP10530
egaming & ecommerce
Permanent
Entry Mid Level
Our client, an eGaming company, is seeking a Compliance Officer to compile Data, preparation and submission to regulatory reporting. The Role... You will be responsible for the management of regulatory administration and will include: Keeping abreast of regulatory requirements and assisting with the internal implementation and action plans Assisting in drafting of policies and procedures Assist with external and internal audits Performing compliance reviews (e.g. websites, landing pages, banners, promotions terms and conditions, email templates) to ensure compliance with all applicable legislative requirements Reviewing and updating procedure documents Maintaining and updating relevant registers About You... You will have knowledge in AML & CFT related legislation, alongside: Relevant experience in a compliance role would be advantageous Ability to communicate and influence at all levels of the business Knowledge in governance and compliance philosophies, policy and management practices The ability to analyse and strong organisational skills are essential in order to balance workload and meet deadlines The Reward... You will receive a full time permanent contract, and: A competitive salary Benefits package
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Financial Crime Officer, Permanent, Isle of Man

PP10531
egaming & ecommerce, Legal, Risk & Compliance
Permanent
Mid Senior Level
We have a new opportunity to join an established eGaming and Lotto operator as a Financial Crime Officer. You’ll primarily hold responsibility for conducting in-depth investigations in to issues escalated by the Finance and Verifications Teams. The Role... Your key responsibilities will include: Identification and reporting on new fraud patterns, configure tools to mitigate changed trends and make recommendations for amendments to tools which are not adequate Analysis and reporting of Fraud and Investigation activities Management of investigations into fraud complaints, bonus abuse, and protection of vulnerable persons Prevention and tracing of fraudulent deposits Obtain and verify EDD documentation where required, identified by the system or escalated from the Verifications Team About You... You will need: A recognised Fraud or Risk management qualification would be advantageous or willing to work towards one Experience working in a financial crime, fraud, risk, or regulation role Understanding of governance, fraud and investigation policies and management practices. Working knowledge of Isle of Man Gambling Supervision Commission, United Kingdom Gambling Commission’s and Jersey Gambling Commission legislation, would be desirable The Reward... Competitive salary Comprehensive benefits, including private health insurance and life assurance cover, company pension scheme, and annual leave increasing with each year of service

Member Support Advisor, Permanent, Isle of Man

PP10532
Customer Services & Sales, egaming & ecommerce
Permanent
Entry Mid Level
Our client, an eGaming company, is seeking a Member Support Advisor to work alongside their team responding to customer problems, enquiries and complaints via live chat, email and phone. The Role... You will ensure high customer service standards are maintained when responding to customer. Responsibilities will include: Investigate fully all enquiries, complaints and problems before resolution Ensure internal procedures are followed when dealing all problems, enquiries and complaints both internal and external Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives About You... You must be prepared to work flexible hours, including evenings, weekends and bank holidays on a rota basis with other members of the team, this is an essential requirement of the role, Shifts range from 08.00am to 23.00pm on a 7 hours basis. You will also have: Experience in complaint handling Previous office experience A confident manner Strong phone contact handling skills and active listening The Reward... You will receive a full time permeant contract, alongside: Competitive salary Benefits package

Promotions Manager, Permanent Job, Isle of Man

PP10477
egaming & ecommerce
Permanent
Mid Senior Level
We have a fantastic opportunity to join an iGaming group as their Promotions Manager. Our client is looking for a highly motivated individual to work closely with the Promo Unit Team Lead, Promo tools Product Owners, and their Content Delivery Managers. The Role... Your core responsibilities will include: Planning, creating, designing and announcing contests, tournaments, including back office mechanics and other promotional tools Maintaining a full calendar of events Coordination of promotional materials - liaising with the Art team to ensure timely delivery In depth monitoring, analysing and reporting on the performance of events to make considered recommendations for future activities About You... You will need: Proven experience in managing promotions, preferably in the gaming/casino industry Prior experience as a marketer, with a well-rounded skill set, including CRM A passion for data-driven research and analysis The Reward... Competitive salary Central Douglas located office with flexible / hybrid working policy

Social Media and Community Manager, Permanent Job, Isle of Man

PP10476
egaming & ecommerce
Permanent
Mid Senior Level
An iGaming client of ours is seeking an experienced Social Media & Community Manager. They role holder will work closely with the PR and Marketing Manager, and will oversee all social media management, strategy, brand promotion, design, and content plans. The Role... Your key responsibilities will include: Social Media Management - social media administration, current brand presentation, profile design, cooperation with, and moderation of the audience SMM Strategy - developing a brand promotion strategy, measuring effectiveness using analytics tools, setting and purchasing targeted advertising, attracting new subscribers Brand Promotion - strengthening the attendance and creating a positive brand attitude, finding platforms and methods to increase brand awareness, analysing KPI, advertising and promotion for attracting new audiences Content Plan - creating and managing the content plan, according to the general strategy and roadmap of the company About You... You will need: Knowledge in the iGaming industry, understanding of the market specificity, and experience in gambling is advantageous Excellent copywriting skills and experience using Photoshop, Figma and Canva An up to date portfolio of your previous work, included as part of any application The Reward... Competitive salary Central Douglas located office with flexible / hybrid working policy

Sales Assistant & Research Analyst, Permanent Job, Isle of Man

PP10004
Customer Services & Sales, egaming & ecommerce
Permanent
Entry Mid Level
We have an exciting opportunity to join an iGaming group as a Research Analyst & Sales Assistant. You will work closely with the Head of Sales, Head of Account Management, and Account Managers to provide full administrative support. The Role... Your core duties will include: Leading market research and lead generation processes Managing and updating the CRM, plus any documentation as required Undertaking competitor research, and presenting findings Researching new leads, and do pre-qualification based on findings About You... You will need: Experience in the gaming industry and an understanding of software development processes is advantageous Good understanding of both qualitative and quantitative research methods Experience with a CRM (Jira) Strong analytical skills, and experience in gathering, manipulating, interpreting and presenting data The Reward... Competitive salary Central Douglas located office with flexible / hybrid working policy

MLRO, Permanent, Isle of Man

PP10417
egaming & ecommerce, Fiduciaries, Legal, Risk & Compliance
Permanent
Executive Appointments
We have a new and exciting opportunity to join an established Corporate Service Provider, with a growing speciality in eGaming clients. The role holder will be appointed as MLRO and/or AML/CFT Officer in licensed eGaming companies. The Role... Your core responsibilities will include: Assessing and documenting the risk-based approach to the management and control of financial crime risks across our clients business Provide advice and guidance on compliance matters including due diligence and business risk, and deliver ongoing training Work closely with the Head of Group Compliance to set overall policy and risk mitigation procedures About You... Proven previous experience of working within a similar role, is essential Sound knowledge and understanding of eGaming, AML and CFT regulations The Reward... Competitive salary, along with offering flexible and hybrid working & a comprehensive benefits package

Senior Compliance Analyst, Permanent, Isle of Man

PP10364
egaming & ecommerce, Legal, Risk & Compliance
Permanent
Mid Senior Level
We have a new opportunity to join a leading Corporate Service Provider. Working with a portfolio of gaming clients, you’ll assist in a variety of licensing, regulatory, monitoring, and compliance matters The Role... Your core responsibilities will include: Managing client relationships and expectations by supporting them on various compliance challenges that they may encounter Leading on various project tasks and support on licensing, building robust frameworks, monitoring, regulatory returns and reporting/administration and act as Nominated Officer on behalf of our clients Conducting MLRO/AML reporting and managing risk through regular and in depth risk assessments About You... You will be an organised individual, ideally with knowledge of either online or land-based gaming and have experience or knowledge of B2C or B2B environments working for an operator or supplier Excellent written and verbal communication skills, including good stakeholder management skills A knowledge or understanding of the gambling industry as well as a good understanding of general compliance The Reward... This is an exciting opportunity to join a growing team and you will be rewarded with a competitive salary, performance related bonus along with other benefits. Full training will be provided together with the career opportunities commensurate with a growing team sitting within a large, ambitious independent group of companies

Software Architect, Permanent Job, Isle of Man

PP10184
egaming & ecommerce, Information Technology
Permanent
Executive Appointments
An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of a Software Architect The Role... Meeting the needs of the content providers, operators and regulators you will be responsible for Designing and developing software systems to fulfil high-level business requirements. Elaborating high-level business requirements into system requirements. Designing secure, resilient, scalable, and maintainable systems. Providing oversight of development teams to ensure system designs are adhered to. Developing proof-of-concept systems to research new technologies. About You... You will have demonstrative experience gained within a similar position , preferably within iGaming A degree in Computer Science or a related field. Experience designing and implementing software systems of a significant size and complexity. Excellent software development skills in a variety of languages (C#, Java etc) and the ability to learn new languages and technologies as and when required. Experience with SQL and NoSQL databases (SQL Server, Redis, Elastic etc). The Reward... You will be joining a global organisation, with a wealth of opportunities to develop and progress alongside A competitive salary & benefits package, potential for flexible working hours

Linux System Engineer, Permanent Job, Isle of Man

PP10188
egaming & ecommerce, Information Technology
Permanent
Mid Senior Level
An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of a Linux System Engineer to build and maintain various systems. The Role... You will help the development and integration teams to build and release their products in an efficient and constantly improving manner. On a day to day basis your duties will include: Ensuring that projects are delivered successfully Documenting any written scripts and processes Maintaining documentation Investigating and learning new technologies, including researching how to interact with those technologies and systems and testing successful integration with them Contributing to the creation of successful delivery management processes and procedures to standardise and improve delivery efforts as the company grows Utilising and developing current available tooling to patch and update various systems, following the company patching and security policies About You... Applicants should have proven experience in a similar role is preferred and ideally the candidate will have experience in the same role within the iGaming industry. You should have experience within: Linux based server infrastructure Deployment scrips i.e. Bash, Python or Perl Source control e.g. Git or equivalent Monitor solutions e.g. SensuGo, New Relic or equivalent Networking e.g. IP/TCP networks, firewalls, and load balancing Experience within automated deployment solutions e.g. Ansble, Puppet or Chef and logging solutions i.e. Elastic Stack or Splunk is advantageous The Reward... The successful applicant will receive: Established benefits package including pension scheme, medical, death in service, discretionary bonus, car parking Option to work flexibly , however this is a full time position

IT Software Engineer, Permanent Job, Isle of Man

PP10187
egaming & ecommerce, Information Technology
Permanent
Mid Senior Level
An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of IT Software Engineer. The Role... You will be responsible for the planning, installation, integrations, configuration and monitoring of all production & testing environments alongside: Ensure all Production and UAT environments are effectively monitored & the seamless on boarding on new customers. Ownership of technical projects by providing technical expertise, implementing efficient solutions, ensuring minimal risk and communicating all required information and key milestones to relevant stakeholders. Plan and deploy software releases and configuration processes to ensure minimal risk and product downtime. Provide effective, efficient and professional solutions to all customers’ queries or concerns. Provide support and deployment functions outside of normal working hours when required. About You... You will need Significant industry experience OR relevant degree/qualifications, and: SQL Microsoft Certified Solutions Expert (MCSE) or equivalent Experience with Windows, SQL & IIS Web servers Knowldge of C# / .NET / Node / Vue JS Experience in customer service & on boarding new customers desired The Reward... You will receive a full-time, permanent contract alongside: A competitive salary & benefits package Central Douglas working location

Database Administrator, Permanent Job, Isle of Man

PP10182
egaming & ecommerce
Permanent
Mid Senior Level
An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of a Database Administrator to design, test, plan and implement company any system data bases. The Role... Your primary role will be to design, test, plan, implement secure and manage company and system data bases including: Developing processes for optimising data bases surety Performance of data base access Review and assist teams with Database development Create and manage database reports, visualisations and dashboards About you... You will have previous demonstrable experience working within a similar position, preferably within iGaming Strong command of MSSQL and server tools Experience with other database technologies PowerShell and other scripting skills will be beneficial Excellent problem solving and analysis skills The Reward... You will be joining a global organisation, with a wealth of opportunities to develop and progress alongside A competitive salary & benefits package, potential for flexible working hours