62 Jobs Found
Servicing Consultant, Permanent, Isle of Man
PP10121
Fiduciaries
Permanent
Entry Mid Level
Servicing Consultant in either a full time or part time capacity required to join a life Assurance organisation to promote positive customer service to the companies service level agreement.
The Role...
Handle complaint resolution within defined regulatory requirements and contribute to the identification of trends and preventative measures needed, through root cause analysis
Achieve targets to maintain productivity quality and service standards
Contribute to a positive and supportive team culture
Promote positive customer/distributor perceptions continuously developing relationships aligned to Values
Maintain appropriate level of functional and technical expertise, including knowledge of products procedures, service, system and frameworks
Ensures that all technical knowledge and skills are recorded, accessible and accurately maintained
About you...
Previous customer service experience from any industry background
Cope and manage varying workloads and pressures
Good listening skills to clearly and accurately relay messages to processing
Accurately hand off technical telephone queries to appropriate person/area
Excellent soft skills to build a rapport and create a positive customer experience
The Reward...
Competitive salary
Open to applications in both a Part or Full Time capacity
The Role...
Handle complaint resolution within defined regulatory requirements and contribute to the identification of trends and preventative measures needed, through root cause analysis
Achieve targets to maintain productivity quality and service standards
Contribute to a positive and supportive team culture
Promote positive customer/distributor perceptions continuously developing relationships aligned to Values
Maintain appropriate level of functional and technical expertise, including knowledge of products procedures, service, system and frameworks
Ensures that all technical knowledge and skills are recorded, accessible and accurately maintained
About you...
Previous customer service experience from any industry background
Cope and manage varying workloads and pressures
Good listening skills to clearly and accurately relay messages to processing
Accurately hand off technical telephone queries to appropriate person/area
Excellent soft skills to build a rapport and create a positive customer experience
The Reward...
Competitive salary
Open to applications in both a Part or Full Time capacity
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AEI Administrator, Temporary & Permanent, Isle of Man
PP10122
Fiduciaries
Temporary/Contract
Entry Mid Level
Our client, a leading Life Assurance company is seeking a Temporary and Permanent Administrator for their prestigious office based on the outskirts of Douglas.
The Role...
You will be involved with all activities surrounding the identifying and contacting of all High Value and new clients, for tax purposes, duties will include:
Supporting the completion of client file reviews
Corresponding with clients via email or phone
Updating the business systems with responses from client
Logging, controlling and monitoring client responses
About you...
Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines is essential in this role, along with:
Experience of customer contact
Previous Administrative experience
Good Knowledge of Excel
Cope with varying workloads, pressures and people
Working in a team
The Reward...
You will be entitled to the below, plus further benefits to be detailed at offer stage:
23 days holiday to start with, including all English and Manx Bank holidays
Performance related pay scheme
Pension
Car Parking
The Role...
You will be involved with all activities surrounding the identifying and contacting of all High Value and new clients, for tax purposes, duties will include:
Supporting the completion of client file reviews
Corresponding with clients via email or phone
Updating the business systems with responses from client
Logging, controlling and monitoring client responses
About you...
Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines is essential in this role, along with:
Experience of customer contact
Previous Administrative experience
Good Knowledge of Excel
Cope with varying workloads, pressures and people
Working in a team
The Reward...
You will be entitled to the below, plus further benefits to be detailed at offer stage:
23 days holiday to start with, including all English and Manx Bank holidays
Performance related pay scheme
Pension
Car Parking
Company Administrator, Permanent, Isle of Man
PP10095
Fiduciaries
Permanent
Entry Mid Level
Our client, an international corporate service group, are currently seeking a Company Administrator to support the existing team with statutory work.
The Role...
Preparing minuets and documents for signature
Directly correspond and liaise with clients and intermediaries
Perform annual file reviews
Ensure client database remains updated at all times
Preparing and checking payments
About You...
Excellent written and oral communication skills
Ability to work to tight deadlines
Good knowledge of offshore trust and corporate structures and current offshore environment
Previous experience in the industry
An interest and commitment to on-going professional development and training or already working towards professional qualification
The Reward...
Full time, permeant contract
Competitive salary in line with skills and experience
Benefits package
The Role...
Preparing minuets and documents for signature
Directly correspond and liaise with clients and intermediaries
Perform annual file reviews
Ensure client database remains updated at all times
Preparing and checking payments
About You...
Excellent written and oral communication skills
Ability to work to tight deadlines
Good knowledge of offshore trust and corporate structures and current offshore environment
Previous experience in the industry
An interest and commitment to on-going professional development and training or already working towards professional qualification
The Reward...
Full time, permeant contract
Competitive salary in line with skills and experience
Benefits package
Experienced Bookkeeper, Permanent, Isle of Man
PP10098
Fiduciaries
Permanent
Entry Mid Level
Our client, a fiduciary and funds company, is currently seeking an experienced Bookkeeper.
The Role...
Maintain an accurate record of financial transactions
Update and maintain the general ledger
Reconciliation of entries into the accounting system
Recording of debits and credits
Maintain the trial balance, by a reconciliation of general ledgers
Account reconciliation to assert the accuracy of transactions
About You...
Previous experience within a bookkeeping position
Accounting knowledge and understanding of accounting best practices
Data entry skills
High attention to detail
Proficiency in Microsoft Excel
The Reward...
Full time, permeant position
Douglas location
Benefits package
The Role...
Maintain an accurate record of financial transactions
Update and maintain the general ledger
Reconciliation of entries into the accounting system
Recording of debits and credits
Maintain the trial balance, by a reconciliation of general ledgers
Account reconciliation to assert the accuracy of transactions
About You...
Previous experience within a bookkeeping position
Accounting knowledge and understanding of accounting best practices
Data entry skills
High attention to detail
Proficiency in Microsoft Excel
The Reward...
Full time, permeant position
Douglas location
Benefits package
Product Management Analyst, Temporary, Isle of Man
PP10085
Fiduciaries
Temporary/Contract
Entry Mid Level
A 9 month contract opportunity has arisen for a product management analyst to support the delivery of good customer outcomes, ensuring that customer facing literature is compliant, accurate and clear, and support the implementation of changes amongst other tasks.
The Role...
You will support the product management of bonds products by carrying out product reviews under the oversight of the product manager. As well as:
Review customer facing literature of the product range including key features, terms and conditions, illustrations, annual reviews, including all updates required to support business growth and regulatory change
Support the migration of literature items to a new document management system
Ensure products have up to date product specifications and clear target markets and that actions identified as a result of product reviews are delivered in line with agreed timescales
About You...
You will be a confident communicator, with previous experience within a similar role alongside:
Good understanding of the bonds market
High level of accuracy and attention to detail
Able to deliver a high standard of service output
Strong analytical skills, ability to use, interpret and develop meaningful data
The Reward...
You will receive a competitive salary
Full time, 9 month contract position
The Role...
You will support the product management of bonds products by carrying out product reviews under the oversight of the product manager. As well as:
Review customer facing literature of the product range including key features, terms and conditions, illustrations, annual reviews, including all updates required to support business growth and regulatory change
Support the migration of literature items to a new document management system
Ensure products have up to date product specifications and clear target markets and that actions identified as a result of product reviews are delivered in line with agreed timescales
About You...
You will be a confident communicator, with previous experience within a similar role alongside:
Good understanding of the bonds market
High level of accuracy and attention to detail
Able to deliver a high standard of service output
Strong analytical skills, ability to use, interpret and develop meaningful data
The Reward...
You will receive a competitive salary
Full time, 9 month contract position
Payments Administrator, Permanent, Isle of Man
PP10089
Fiduciaries, Shipping, Aviation & Yachting
Permanent
Entry Mid Level
We have a new opportunity to join a leading independent corporate and fiduciary service provider. As a Payments Administrator, you'll assume responsibility of the payment process of the group and its clients, timely and accurately processing all outward payments to clients and external suppliers.
The Role...
Your core responsibilities will include:
Provide banking and payments expertise to colleagues and business partners
Investigate and answer payment related queries from internal teams and external banking partners
Maintain strong working relationships with banks, business partners and colleagues across the business, be able to communicate effectively on payment processes both verbally and in writing
Assume responsibility for the set up and administration of clients' bank accounts with a range of different banks and payment service providers in different currencies and jurisdictions
About You...
The role is busy, varied and would suit somebody who is quick to learn, keep calm under pressure when dealing with a high volume of transactions and can deal with the volume without compromising on accuracy
Close attention to deadlines is key in the payment process
Previous experience within a banking payments environment is essential
The Reward...
Competitive salary
Comprehensive benefits, including DIS, travel insurance scheme, private healthcare, dental care, income protection, and employer pension contributions
Relationship Support Officer, Permanent, Isle of Man
PP10081
Fiduciaries
Permanent
Entry Mid Level
Relationship Support Officer fluent in Japanese is required to join the Customer Service team of an international Life organisation.
The Role...
Actively contributing to the successful delivery of the departmental objectives along with your own personal business objectives
Administer a varied book of business including Personal Portfolio products
Carry out and follow through client and IFA requests to a conclusion
Take ownership of, and resolve any queries through to a satisfactory conclusion
About you...
Experience in handling external telephone calls with both clients and independent financial advisors
Fluent in speaking and writing in Japanese
Experience with new business and payments out would be advantageous
Competent in Microsoft applications: Including Word, Outlook, SharePoint and Excel and Knowledge of Finscan (Desirable)
The Reward...
Competitive salary and benefits package
The Role...
Actively contributing to the successful delivery of the departmental objectives along with your own personal business objectives
Administer a varied book of business including Personal Portfolio products
Carry out and follow through client and IFA requests to a conclusion
Take ownership of, and resolve any queries through to a satisfactory conclusion
About you...
Experience in handling external telephone calls with both clients and independent financial advisors
Fluent in speaking and writing in Japanese
Experience with new business and payments out would be advantageous
Competent in Microsoft applications: Including Word, Outlook, SharePoint and Excel and Knowledge of Finscan (Desirable)
The Reward...
Competitive salary and benefits package
Senior Administrator, Permanent, Isle of Man
PP10076
Fiduciaries
Permanent
Mid Senior Level
Senior Administrator required on a permanent basis, responsible for delivering excellent client services to gaming clients in full compliance with the FSA handbook and all other relevant regulation
The Role...
Owning client relationships fully, supported by technical gambling compliance, operational and accounting teams to ensure best-in-class service is delivered to clients
Applying excellent company management and proven client relationship skills in a challenging and fast-paced environment
Having responsibility for the preparation and holding of a quarterly board meeting to evidence proper management and control of each of your licensed operators
Working across functions with peers across the wider Group to ensure collaboration for shared goals
Actively developing and building your client relationships, visiting key clients within your portfolio each quarter
About You...
Previous experience managing client companies from an FSA perspective
Impeccable written and verbal communication skills
The ability to build strong professional relationships with colleagues to capture risk and enhance controls
The ability to manage and prioritise your busy portfolio including complex and demanding task flows and coordinate with internal and external stakeholders to consistently deliver
The Reward...
Competitive salary with a performance-driven bonus & benefits package
The Role...
Owning client relationships fully, supported by technical gambling compliance, operational and accounting teams to ensure best-in-class service is delivered to clients
Applying excellent company management and proven client relationship skills in a challenging and fast-paced environment
Having responsibility for the preparation and holding of a quarterly board meeting to evidence proper management and control of each of your licensed operators
Working across functions with peers across the wider Group to ensure collaboration for shared goals
Actively developing and building your client relationships, visiting key clients within your portfolio each quarter
About You...
Previous experience managing client companies from an FSA perspective
Impeccable written and verbal communication skills
The ability to build strong professional relationships with colleagues to capture risk and enhance controls
The ability to manage and prioritise your busy portfolio including complex and demanding task flows and coordinate with internal and external stakeholders to consistently deliver
The Reward...
Competitive salary with a performance-driven bonus & benefits package
Trust & Company Administrators, Permanent, Isle of Man
PP10068
Fiduciaries
Permanent
Entry Mid Level
Client Service Administrator required to join a corporate service provider to ensure that the day to day administration of client structures is completed in a timely manner in line with Customer Service procedures.
The Role...
Work with the team to perform the day-to-day administration of a portfolio of trust and company structures, including but not limited to the Investment Oversight, Client Risk Assessment, Economic Substance and Client Due Diligence workflows
Provide payment processing support for the team trust and company structures as required
Work with the team to action client requests and queries in an efficient and professional manner including but not limited to loans payments and repayments, distributions, information requests, restructuring, asset sales and purchases
Prepare Company Secretary forms and minutes for entities within the portfolio and complete relevant documentation
Meet chargeable time requirements
About you...
Previous experience in Trust & Corporate Administration
Understanding of the statutory and regulatory requirements, and best practice, for the administration of client entities from the Isle of Man
Relevant professional qualification or ability and commitment to work towards an approved relevant professional qualification; alternatively an employee may be qualified by experience
Ability to establish and maintain good client relationships
The Reward...
Competitive salary and benefits package
The Role...
Work with the team to perform the day-to-day administration of a portfolio of trust and company structures, including but not limited to the Investment Oversight, Client Risk Assessment, Economic Substance and Client Due Diligence workflows
Provide payment processing support for the team trust and company structures as required
Work with the team to action client requests and queries in an efficient and professional manner including but not limited to loans payments and repayments, distributions, information requests, restructuring, asset sales and purchases
Prepare Company Secretary forms and minutes for entities within the portfolio and complete relevant documentation
Meet chargeable time requirements
About you...
Previous experience in Trust & Corporate Administration
Understanding of the statutory and regulatory requirements, and best practice, for the administration of client entities from the Isle of Man
Relevant professional qualification or ability and commitment to work towards an approved relevant professional qualification; alternatively an employee may be qualified by experience
Ability to establish and maintain good client relationships
The Reward...
Competitive salary and benefits package
Compliance & International Payroll Administrator, Permanent, Isle of Man
PP10066
Fiduciaries
Permanent
Entry Mid Level
Payroll Administrator required to join a Payroll bureaux to administer international payrolls and payments in a timely and efficient manner and be responsible for administering a portfolio of clients
The Role...
This role is very fast paced with email and phone queries relating to payroll processing to deal with daily
And will include the following
Send client files/chase for payroll changes
Administer international payrolls
Send payroll reports and request funds from the client
Send payslips
Keep payroll records up to date
To ensure contributions are paid to the appropriate bodies accurately and within the specified time frame
Ensure that the figures are reported to all relevant government bodies within the specified time frames
About you...
payroll experience (preferably both IOM and UK)
Knowledge of payrolls in other jurisdictions would be advantageous
A keen willingness to learn and the ability to manage self-learning
Reward...
Full time working hours & market rate salary
The Role...
This role is very fast paced with email and phone queries relating to payroll processing to deal with daily
And will include the following
Send client files/chase for payroll changes
Administer international payrolls
Send payroll reports and request funds from the client
Send payslips
Keep payroll records up to date
To ensure contributions are paid to the appropriate bodies accurately and within the specified time frame
Ensure that the figures are reported to all relevant government bodies within the specified time frames
About you...
payroll experience (preferably both IOM and UK)
Knowledge of payrolls in other jurisdictions would be advantageous
A keen willingness to learn and the ability to manage self-learning
Reward...
Full time working hours & market rate salary
Senior Finance Analyst, Permanent, Isle of Man
PP10054
Fiduciaries
Permanent
Entry Mid Level
We have a brilliant opportunity to join a leading independent asset management firm. Under the supervision of the Financial Controller, the Senior Analyst will play an important role in the finance team of the group’s European division.
The Role...
Collaborate in the preparation of the monthly financial statements for the Europe division
Responsible for the month-end closing processes, accruals calculations and accounts analysis
Prepare various provisions and key analysis in relation with the revenues and expenses of the division
Preparation of working schedules and analysis for group reporting purposes
Prepare accounting analysis including Revenues, Expenses, Inter Company and Assets/ Liabilities
Prepare year-end records for auditors
About You...
Qualified Accountant (ACA, ACCA, ACMA)
Knowledge of the accounting software SAP is preferred but not essential
Strong Microsoft Excel (basic macros/ v-lookup/ sum-if etc.)
Working Knowledge of IFRS reporting standards
Ability to work on multiple projects simultaneously
The Reward...
Competitive salary
Comprehensive and unique benefits package
The Role...
Collaborate in the preparation of the monthly financial statements for the Europe division
Responsible for the month-end closing processes, accruals calculations and accounts analysis
Prepare various provisions and key analysis in relation with the revenues and expenses of the division
Preparation of working schedules and analysis for group reporting purposes
Prepare accounting analysis including Revenues, Expenses, Inter Company and Assets/ Liabilities
Prepare year-end records for auditors
About You...
Qualified Accountant (ACA, ACCA, ACMA)
Knowledge of the accounting software SAP is preferred but not essential
Strong Microsoft Excel (basic macros/ v-lookup/ sum-if etc.)
Working Knowledge of IFRS reporting standards
Ability to work on multiple projects simultaneously
The Reward...
Competitive salary
Comprehensive and unique benefits package
EMC Reporting Administrator, Permanent, Isle of Man
PP10061
Fiduciaries
Permanent
Entry Mid Level
Our client, an international Life Assurance company, is seeking an Administrator to join their EMC Operations Team
The Role...
Liaise with External Account Managers & Custodians (EMCs) to set up new external managed accounts as required.
Arrange payment to, or request money from, external managers as required
Assist with reconciliations and data cleansing activities
About You...
Have previous experience in financial services
Experience in a customer facing role
Minimum of 5 x GCSE (or equivalent) grade C or above, including English and Maths
The Reward...
Competitive salary
Benefits package
The Role...
Liaise with External Account Managers & Custodians (EMCs) to set up new external managed accounts as required.
Arrange payment to, or request money from, external managers as required
Assist with reconciliations and data cleansing activities
About You...
Have previous experience in financial services
Experience in a customer facing role
Minimum of 5 x GCSE (or equivalent) grade C or above, including English and Maths
The Reward...
Competitive salary
Benefits package
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