We are currently seeking a Customer Service Relationship Manager on behalf of our client. This role will be responsible for managing customer relationships and ensuring the highest level of service delivery. The Role… As the Customer Service Relationship Manager, you will be responsible for: Building and maintaining relationships with key clients Delivering excellent customer service Customer retention and upselling Understand and resolve customer queries and complaints in an efficient manner Accurate record keeping or customers records About You… To excel in this role, you will need: Proven experience in customer service Strong ability to build and maintain relationships with clients Excellent communication and interpersonal skills Strong problem-solving skills and ability to handle customer complaints effectively A customer-centric mindset and a commitment to delivering exceptional service The Reward… You will receive a full time permanent contract, alongside: Company benefits package Outskirts of Douglas office location

Marketing Executive requited to play a central role in researching, developing, and delivering SEO strategy for a cryptocurrency business The Role... Developing optimisation strategies to improve search engine rankings Researching SEO keywords for use in marketing materials Monitoring and reporting on competitor activity Setting measurable goals and monitoring performance metrics to explain SEO strategy performance Communicating with marketing colleagues to align goals and collaborating to manage SEO strategy Creating and updating content for maximum optimisation Preparing reports for management and stakeholders Contributing to wider marketing activities, including development and delivery of marketing strategies, campaign implementation and digital marketing Developing SEO skills within the marketing team About You... Previous experience in successfully developing and executing SEO campaign Detailed understanding of search engine algorithms and ranking methods Advanced knowledge of keyword research and competitor analysis Experience with SEO tools, such as Google Analytics, Google Ads and SEMrush Ability to analyse high volumes of data and produce accessible reports Familiarity with popular content management systems Established experience with a range of marketing disciplines, including customer growth and promotion An interest in cryptocurrency, fintech and blockchain The Reward... Competitive salary awarded

Are you an experience Affiliate Manager who is ready to demonstrate your skills in the fast moving cryptocurrency space? The Role... Working alongside fellow affiliate specialists, you will be responsible for engaging new and existing affiliates, supporting on boarding, and strengthening relationships. You will: Utilise a variety of channels to engage with new affiliates and manage existing Optimisation and ROI analysis for affiliates Develop, deliver and monitor affiliate recruitment campaigns Support the onboarding experience and give existing affiliates effective and timely responses Support marketing colleagues with the implementation of wider marketing strategies About You... You will have proven experience as an affiliate operative, alongside: Experience in a customer facing brand, preferably in fintech or financial services Curiosity about cryptocurrency and the blockchain space Proven experience working across different marketing channels, especially social and growth marketing Ability to analyse high volumes of data and produce accessible reports The Reward... Upon joining this innovative, fast paced environment you will receive: A competitive salary Core business hours Central Douglas working location