Senior Admin - Maintenance, Permanent., Isle of Man

Entry Mid Level

Job Description

We are looking for an experienced senior administrator to join an international life assurance provider on a permanent basis.

The Role...
You will be actively engaged in the processing of customer and advisor requests. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout their journey. You will resolve a wide range a queries from both the Isle of Man and Dublin office amongst other tasks. You will
Identify, understand and collate customer needs, requirements and feedback
Build working relationships by cooperating with and supporting colleagues
Proactively take ownership for self-development and demonstrate the desire
Achieve an average quality score of 90%
Identify, understand and collate customer needs, requirements and feedback

About You...
You will demonstrate enthusiasm and a positive approach to your working performance and
Previous experience in a senior role managing other team members
Be open and able to adapt to change
Be articulate and possess excellent communication skills
Be a strong team player who is able to work with limited supervision
Minimum of 5 GCSEs including English and Mathematics

The Reward...
You’ll be joining an international employer where you will receive
A competitive salary
Compressive reward package including income protection, private medical and life assurance
Bonus scheme
Support for personal growth and development



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