Senior Administrator, Permanent Job, Isle of Man

Job Description

We’re recruiting for a client services senior administrator to join our client, an international CSP, on a permanent basis. The team work with some of the largest remote gambling operators in the world to ensure they run efficiently and compliantly. Due to ongoing development, they’re seeking a strong senior administrator to support clients and lead a busy portfolio of licensed gaming companies.

The Role…

As Senior Administrator, you will be responsible for delivering best-in-class client services to gaming clients. This is an excellent opportunity for an experienced senior individual with strong client relationship skills. Your duties will include:
Owning client relationships fully, supported by technical gambling compliance, operational and accounting teams to ensure best-in-class service is delivered to clients in full compliance with the FSA handbook and all other relevant regulation
Having responsibility for the preparation and holding of a quarterly board meeting to evidence proper management and control of each of your licensed operators
Actively developing and building your client relationships, visiting key clients within your portfolio each quarter

About You…
You will be a diligent individual with excellent client management skills. You will be hyper-focused on driving positive results in respect of client service, operational efficiency and risk management over both the short and long term.
The following attributes would also be advantageous:
Proven experience managing client companies from an FSA perspective
Impeccable written and verbal communication skills

The Reward…

In addition to a competitive salary you will receive:

Performance driven bonus
Benefits package
Training and career opportunities