Account Onboarding Advisor, Permanent & Contract, Isle of Man

Entry Mid Level

Job Description

We have opportunities in both a Permanent and contract capacity to join an international bank as an Account Onboarding Advisor.

The Role...

Provide customers with guidance and extensive information to help them successfully choose a new International product

Ensure clear instructions are provided on what documentation is required to adhere to risk policies & procedures

Maintain self-motivation and organise time effectively to ensure a balanced approach to support the delivery of business area needs

About You...

You will need:

Previous experience in customer service role

Knowledge of customer onboarding processes, procedures and experience of applying CDD’s would be an advantageous but not essential

Ability to deal with complex matters, using your customer service experience to efficiently manage customer relationships

Take ownership of your own development to enhance your skills & knowledge

The Reward...

Competitive salary and flexible working hours

Central Douglas located office


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