Banking - Product Coordinator, Permanent Job, Isle of Man

Job Description

We are recruiting for a banking product coordinator to provide administrative support and day to day execution regarding all aspects of product management and maintenance for the banking product ranges, including market research, communication and customer analytics, in order for the Product Department to achieve the product performance and financial objectives.

The Role...

Your daily duties will cover 4 key areas, product, client, data and Risk/regulatory/compliance. Responsibilities will include:

Coordination of successful implementation of Product Marketing Campaigns, through a well-structured project plan, accommodating and adhering to time sensitive timeframes, through collaboration with the Segments, Business Intelligence & Marketing Departments

Liaise with internal marketing team, and external marketing agencies, pertaining to marketing campaigns and initiatives, ensuring that through solid knowledge of the products and offerings that the content and date produced and packages are in line with the objectives of the bank

Support the manager, product and head of department, in lifecycle product management, including ongoing maintenance, maturity management, product changes, new product and proposition developments to achieve business objectives

Address internal queries pertaining to documentation and information provided and addressed to clients on the various communication platforms used by the Bank, investigating potential issues, establishing solutions with the corporate functions, marketing and IT departments

Produce and compile standardised data and content for the required reports, contributing to the adherence to high level of compliance towards the bank

Conduct customer and competitor research analysis, to maintain knowledge of the market and assess, develop and establish marketing insights that will drive campaigns related to the results and interpretation of data obtained
Support the Product Manager to coordinate, plan and conduct new employee induction orientation, and general orientation of current employees regarding adjustments and new policies, processes , procedures, guidelines and products

About You...

The successful candidate will have studied towards a degree in marketing or business commerce (or equivalent) and will have good understanding of marketing, branding and communication methods, protocols and banking standards, alongside:

Excellent product management experience, leading to a strong understanding of the various product and services on offer by the bank, in order to be able to evaluate and optimise the banking experience of clients , with relevant and correct information

Proven experience within a similar role, ideally within a banking environment

Ability to interact with internal and external stakeholders and foster relationships that benefit the organisation as well as an individual's effectiveness and efficiency

Effectively be able to express ideas and concerns, giving presentations, explaining things to others as well as showing confidence in interaction with other people

The Reward...

You will be joining an international bank on a permanent basis and will receive:

Competitive salary and benefits package

Core 9 ?£" 5 working hours

Central Douglas location