Personal Banker, Temporary, Isle of Man

PP10195
Entry Mid Level
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Job Description

A Personal Banker is sought by an international banking organisation to operate as the first point of contact to International Personal Banking clients for a 12 month fixed term contract.

The Role...
It will be your responsibility to build and nurture relationships with customers, as such, you will:
Deliver an exceptional level of customer service through a variety of mediums, including phone, email and face to face
Prioritise workload to ensure targets are attained, supporting colleagues with work allocation and delivery to ensure high standards of customer service across the team
Engage proactively with other departments, keeping up to date with professional reading and completing internal training requirements
Identify and plan continuous improvement and innovation initiatives. Review existing client products to determine cross sell opportunities and to advise of new products available, referring to the New Business team to support cross-sale targets

About You...
Ideally, you will be proactive and adaptive at working in a dynamic business environment. You will need:
Customer service experience
Ability to build a rapport with customers over a variety of mediums
Great problem-solving skills, able to respond to customer queries efficiently

The Reward...
This is the perfect opportunity to join a company with bases across the globe. In return for your hard work, you will receive:
Salary commensurate with skills and experience

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Consultant

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