Senior Payments Administrator, Permanent Job, Isle of Man

Entry Mid Level

Job Description

Our client, an international bank, is seeking a Senior Payments Administrator to join their team on a permanent basis. The role holder will assist the manager in managing workflows and ensuring that work load is managed and distributed across the team, and support junior team members in the execution of their duties in order to provide consistently high levels of customer service.

The Role...

The successful applicant will provide specialist technical support to the payments team by validating, authorising, processing and releasing outward payments accurately and timeously to ensure service levels are adhered to. You will:

Book and process foreign exchange transactions as per the defined policies and procedures accurately and timeously to ensure that service levels are adhered to

Perform reconciliations on all accounts, that are allocated to the unit using the automated reconciliations system
Participate in, and support the resolution of queries relating to payment investigations , as well as any suspicious activity, reconciliation issues and other concerns

Manage inward and outward payment queues to support the manager with allocation of work and ensure that all requests are processed efficiently and in adherence to agreed SLAs

About You...

Applicants should have proven experience within an operations environment, preferably within banking, and:

Previous experience within a payments position would be beneficial

Strong computer skills including Microsoft packages and banking software

Ability to work within a team, take instructions and give instruction to junior team members

The Reward...

You’ll be joining an international bank based in Douglas, and will receive:

Full time, permanent contract

Salary in line with skills and experience


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