Our client, an international bank, is seeking a Senior Payments Administrator to join their team on a permanent basis. The role holder will assist the manager in managing workflows and ensuring that work load is managed and distributed across the team, and support junior team members in the execution of their duties in order to provide consistently high levels of customer service.
The Role...
The successful applicant will provide specialist technical support to the payments team by validating, authorising, processing and releasing outward payments accurately and timeously to ensure service levels are adhered to. You will:
Book and process foreign exchange transactions as per the defined policies and procedures accurately and timeously to ensure that service levels are adhered to
Perform reconciliations on all accounts, that are allocated to the unit using the automated reconciliations system
Participate in, and support the resolution of queries relating to payment investigations , as well as any suspicious activity, reconciliation issues and other concerns
Manage inward and outward payment queues to support the manager with allocation of work and ensure that all requests are processed efficiently and in adherence to agreed SLAs
About You...
Applicants should have proven experience within an operations environment, preferably within banking, and:
Previous experience within a payments position would be beneficial
Strong computer skills including Microsoft packages and banking software
Ability to work within a team, take instructions and give instruction to junior team members
The Reward...
You’ll be joining an international bank based in Douglas, and will receive:
Join our client, a leading Investor Services group, known for its global expertise and exceptional client service as a Senior Manager! We're seeking an experienced professional to drive operational excellence and manage a diverse client portfolio.
The Role…
As a Senior Manager, your responsibilities include:
Lead process improvement initiatives for operational efficiency
Manage a complex client portfolio with advanced technical skills
Foster a client service mindset and business development culture
Oversee direct reports' career development
Manage a Client Administration Team
Allocate clients and ensuring coverage during absences
About You…
To succeed in this role, you should have:
ICSA or STEP qualified
Excellent understanding of industry best practice in relation to Trust and Company administration
Ability to understand Trust and company legal documents
A competent understanding and working knowledge of taxation and how this affects trust and corporate structures
The Reward…
Joining our client’s team you will receive:
An inclusive work environment
Ongoing learning opportunities
Career progression in an international network
We're seeking an enthusiastic professional to join our client as an Associate Director – Private Wealth. Joining on a permanent basis the successful applicant will provide vital support in team and client management, contributing to our client’s growth objectives and operational excellence.
The Role…
As an Assistant Director, you will:
Provide crucial support for team and client management, ensuring exceptional service quality and consistency
Collaborate with the Director to oversee all company development activities
Assist in achieving key financial and non-financial targets, focusing on revenue maximisation and cost efficiency
Proactively contribute to process improvement initiatives
Cultivate a culture of shared knowledge and delegated responsibility within the team
Co-coordinate teams to meet client deliverables, deadlines, and maintain deliverable quality
Embody our cultural values and adapt positively to change, fostering a positive attitude
Embed risk management processes within the organisation
Ensure staff receive necessary training and address training gaps promptly
Follow up on new business opportunities and manage fee quotes effectively
Review unprofitable fee arrangements and develop action plans to improve profitability
Actively manage the exit of unprofitable client relationships
About You…
To excel in this role, you should possess the following qualifications and qualities:
Ability to inspire trust and confidence
Strong Relationship Management skills, including the ability to address challenges
Cultural awareness
Integrity and transparency
Energy and determination
Proven ability to succeed through others
Resilience and ability to work in a fast-paced environment
Good knowledge and experience in offshore financial services
Membership in a relevant Financial Institute or other professional body
Awareness of cross-jurisdictional cultural differences
Corporate Governance experience and risk mitigation expertise
Effective leadership and management skills
Evidence of promoting teamwork and collaboration
The Reward…
You will receive:
Competitive salary & benefits package
An inclusive and diverse work environment
Continuous learning and development opportunities
Career growth across an international network
Join our client, a leading Investor Services group, known for its global expertise and exceptional client service as a Senior Manager! We\'re seeking an experienced professional to drive operational excellence and manage a diverse client portfolio.
The Role…
As a Senior Manager, your responsibilities include:
Lead process improvement initiatives for operational efficiency
Manage a complex client portfolio with advanced technical skills
Foster a client service mindset and business development culture
Oversee direct reports\' career development
Manage a Client Administration Team
Allocate clients and ensuring coverage during absences
About You…
To succeed in this role, you should have:
ICSA or STEP qualified
Excellent understanding of industry best practice in relation to Trust and Company administration
Ability to understand Trust and company legal documents
A competent understanding and working knowledge of taxation and how this affects trust and corporate structures
The Reward…
Joining our client’s team you will receive:
An inclusive work environment
Ongoing learning opportunities
Career progression in an international network
We\'re seeking an enthusiastic professional to join our client as an Associate Director – Private Wealth. Joining on a permanent basis the successful applicant will provide vital support in team and client management, contributing to our client’s growth objectives and operational excellence.
The Role…
As an Assistant Director, you will:
Provide crucial support for team and client management, ensuring exceptional service quality and consistency
Collaborate with the Director to oversee all company development activities
Assist in achieving key financial and non-financial targets, focusing on revenue maximisation and cost efficiency
Proactively contribute to process improvement initiatives
Cultivate a culture of shared knowledge and delegated responsibility within the team
Co-coordinate teams to meet client deliverables, deadlines, and maintain deliverable quality
Embody our cultural values and adapt positively to change, fostering a positive attitude
Embed risk management processes within the organisation
Ensure staff receive necessary training and address training gaps promptly
Follow up on new business opportunities and manage fee quotes effectively
Review unprofitable fee arrangements and develop action plans to improve profitability
Actively manage the exit of unprofitable client relationships
About You…
To excel in this role, you should possess the following qualifications and qualities:
Ability to inspire trust and confidence
Strong Relationship Management skills, including the ability to address challenges
Cultural awareness
Integrity and transparency
Energy and determination
Proven ability to succeed through others
Resilience and ability to work in a fast-paced environment
Good knowledge and experience in offshore financial services
Membership in a relevant Financial Institute or other professional body
Awareness of cross-jurisdictional cultural differences
Corporate Governance experience and risk mitigation expertise
Effective leadership and management skills
Evidence of promoting teamwork and collaboration
The Reward…
You will receive:
Competitive salary & benefits package
An inclusive and diverse work environment
Continuous learning and development opportunities
Career growth across an international network
Our website uses cookies, including those from our partners, to ensure proper functioning and performance. By agreeing to the use of cookies and similar technologies, you can help us to improve user experience, analytics and marketing - find out more here - cookies policy
You can make your choice below, and modify this at any time through the 'cookies management' section found in the website footer. Your choices are kept for 6 months. Thank you!
Below is the list of cookies used on our website. You can accept or refuse the use of cookies by purpose (which implies the acceptance or rejection of all cookies concerned by this purpose). Please consult our cookies policy, thank you!
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy.