Client Services Director, Permanent Job, Isle of Man

Executive Appointments

Job Description

Join our client as a Client Services Director! We're looking for a dynamic leader to manage client relationships, drive business growth, and ensure operational excellence.

The Role…

As Client Services Director, you will:

Provide client and team management support for exceptional service
Lead company development initiatives
Exceed financial targets while optimising costs
Improve processes for operational excellence
Foster a culture of shared responsibility
Act as the primary client contact, ensuring quality deliverables.
Embed risk management practices
Proactively seek new business opportunities
Manage staff and profitability
Review and optimise fee arrangement

About You…

To excel in this role, you should have:

Strong leadership and relationship skills
Pragmatic and results-oriented approach
Resilience and adaptability
Excellent communication and organisational skills
Commercial acumen and innovation
Relevant industry knowledge and experience
Commitment to high-quality service
Offshore financial services expertise
Membership in a relevant Financial Institute
Proven leadership and regulatory experience
Effective recruitment skills

The Reward…

Inclusive and diverse work environment
Competitive salary & benefits package
Continuous learning and development
Opportunities across an international network


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