Customer Services Administrator, Permanent Job, Isle of Man

Entry Mid Level

Job Description

We have a fantastic opportunity for an experienced individual to join our client as a Senior Client Services Administrator. Reporting to the Customer Services Manager, this role would suit a high performing new business/customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements.

The Role...

Core responsibilities including:

Reviewing new business applications for quality and regulatory Anti- Money Laundering and Counter Terrorism Financing control purposes

Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures

Handling client set up and ongoing servicing on the Customer Relations Management system and, including web support

About You...

You will need:

Proven prior experience within a customer services role within Investments or Life Assurance.

The ability to effectively manage customer and staff relationships, promptly respond to queries whilst ensuring promises are kept expectations are managed

Excellent report-writing and analytical skills

The Reward...

Competitive salary with a benefits package including, 28 days annual leave, inclusive of Public Holidays, Generous discretionary bonus scheme, On site gym and more!

Castletown based office location.
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