Customer Services Administrator, Permanent Job, Isle of Man
PP10686
Entry Mid Level
Job Description
We have a fantastic opportunity for an experienced individual to join our client as a Senior Client Services Administrator. Reporting to the Customer Services Manager, this role would suit a high performing new business/customer service expert, with an in-depth understanding of customer due diligence, new business acceptance and regulatory requirements.The Role...
Core responsibilities including:
Reviewing new business applications for quality and regulatory Anti- Money Laundering and Counter Terrorism Financing control purposes
Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures
Handling client set up and ongoing servicing on the Customer Relations Management system and, including web support
About You...
You will need:
Proven prior experience within a customer services role within Investments or Life Assurance.
The ability to effectively manage customer and staff relationships, promptly respond to queries whilst ensuring promises are kept expectations are managed
Excellent report-writing and analytical skills
The Reward...
Competitive salary with a benefits package including, 28 days annual leave, inclusive of Public Holidays, Generous discretionary bonus scheme, On site gym and more!
Castletown based office location.
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