We are recruiting for a number of exciting new roles in our clients Investments department in the South of the Island. All roles will provide an opportunity for individuals to start a rewarding career in financial services with a growing and energetic company
The role...
Provide back office administration for Investment related processes, ensuring that the policy holder valuations are up to date
Answering queries and taking responsibility for processing each enquiry through to satisfactory conclusion
Providing customers with product and servicing information both verbally and written, with high attention to detail and accuracy
Supporting the Administration of the Externally Managed client portfolios, Stock Reconciliations, Dividends and Corporate Actions and and trade settlements
About you...
Excellent written and verbal communication skills
Work well within a very busy team environment
Adaptable
Good planning and organisation skills
Good numerical skills
Solid IT skills
Any relevant work experience in an office or finance sector would be desirable but not essential
The rewards.....
Along with various benefits and salary based upon experience there is also:
Customer Support Officer required for a telecommunications provider to be the first line of customer support, answering calls and online enquiries for a range of customer issues providing support and advice on technical and general customer queries
The Role...
The team operate 8am to 8pm Monday to Friday and 9am to 6pm on Saturdays, also some public holiday cover will be required, duties include
Provide first line of customer support, answering calls and online enquiries
Providing support and advice on technical and general customer queries
Provide general support for products and services including but not limited to Sales, Service, Provisioning, Billing, Payments, Faults, Assistance, Conference Bureau and Mobile help desk
Various administration tasks
Customer registrations
Data input
Maintenance of customer data in internal systems, reporting and additional activities as required
About you...
The successful candidate will have excellent telephone manner and listening skills and experience of Customer Service, along with
Excellent customer focus, empathy and experience of working in a customer facing role
Must have strong technical knowledge to support broadband, mobile and home phone problem solving
Superb telephone manner and listening skills
Strong relationship and networking skills
Willing to work outside normal working hours to provide customer focused support shifts
Ability to produce accurate, good quality work
Well organised and methodical
Demonstrate an interest in current and future technology
The Reward...
A highly competitive salary and excellent benefits package are on offer
We are currently seeking a Retail Sales Consultant on a 30 hour a week basis to provide an efficient, professional sales and support service to customers.
The Role ...
You will clearly provide information on a customer needs to make an informed decision relating to their needs, and your key responsibilities will include:
To present an efficient and professional sales service for all customers
Demonstrate and sell products and services which comprise of the services portfolio
Accurately complete all orders so other departments can complete their actions for the customer in the correct time frame
To provide on-going support for all products and services available to customers, by means of face to face, email, and telephone contact, and strive to resolve all customer queries/complaints
Work to meet personal and group sales targets
About You...
You will have a passion for putting the customer first and will have the following skills and experience:
Good verbal communication
Ability to deal with difficult customers
An understanding and interest of technology
Knowledge of Microsoft office
The Reward ...
You will receive a permanent 30 hour per week contract, alongside:
Salary negotiable on experience
Central Douglas location
Shift pattern between the hours of 9am-5.30pm
Customer Support Officer required for a telecommunications provider to be the first line of customer support, answering calls and online enquiries for a range of customer issues providing support and advice on technical and general customer queries
The Role...
The team operate 8am to 8pm Monday to Friday and 9am to 6pm on Saturdays, also some public holiday cover will be required, duties include
Provide first line of customer support, answering calls and online enquiries
Providing support and advice on technical and general customer queries
Provide general support for products and services including but not limited to Sales, Service, Provisioning, Billing, Payments, Faults, Assistance, Conference Bureau and Mobile help desk
Various administration tasks
Customer registrations
Data input
Maintenance of customer data in internal systems, reporting and additional activities as required
About you...
The successful candidate will have excellent telephone manner and listening skills and experience of Customer Service, along with
Excellent customer focus, empathy and experience of working in a customer facing role
Must have strong technical knowledge to support broadband, mobile and home phone problem solving
Superb telephone manner and listening skills
Strong relationship and networking skills
Willing to work outside normal working hours to provide customer focused support shifts
Ability to produce accurate, good quality work
Well organised and methodical
Demonstrate an interest in current and future technology
The Reward...
A highly competitive salary and excellent benefits package are on offer
We are currently seeking a Retail Sales Consultant on a 30 hour a week basis to provide an efficient, professional sales and support service to customers.
The Role ...
You will clearly provide information on a customer needs to make an informed decision relating to their needs, and your key responsibilities will include:
To present an efficient and professional sales service for all customers
Demonstrate and sell products and services which comprise of the services portfolio
Accurately complete all orders so other departments can complete their actions for the customer in the correct time frame
To provide on-going support for all products and services available to customers, by means of face to face, email, and telephone contact, and strive to resolve all customer queries/complaints
Work to meet personal and group sales targets
About You...
You will have a passion for putting the customer first and will have the following skills and experience:
Good verbal communication
Ability to deal with difficult customers
An understanding and interest of technology
Knowledge of Microsoft office
The Reward ...
You will receive a permanent 30 hour per week contract, alongside:
Salary negotiable on experience
Central Douglas location
Shift pattern between the hours of 9am-5.30pm
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