Join our client's dynamic team as a Senior Administrator within their Litigation team and make a significant impact by utilising your exceptional customer service and data analysis skills on a permanent basis.
The Role…
You will identify and source essential policy holder documentation/information to support the project's objectives and your key responsibilities will include:
Analyse data/documentation trends and effectively communicate with internal and external teams to ensure prompt issue escalation
Provide proactive, high-quality customer service and employ data analysis across diverse service disciplines
Collaborate with the wider team to identify trends in missing information and assist in resolution efforts
About You...
You will thrive in a deadline-driven environment, and have the following skills and experience:
Have previous experience in a professional office based environment, ideally with Life Assurance
Excellent written and verbal communication skills
Ability to work well individually and as part of a team
The Reward...
You will receive a competitive compensation package and salary
Our client, an international life assurance company, is seeking a Client Services Associate on permanent basis.
The Role...
The successful candidate will be part of a Customer Service team, responsible for all aspects of product administration and relationship management. Your key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Support ongoing reviews and updating of procedures within the team and department
Responsible for the accurate and efficient completion of administrative tasks
Support our approach of full ownership of customer and adviser queries from receipt until the customer’s expectations have been satisfied
Ensure pended work is reviewed, chased and closed within expected timescale
Timely and professional contact with stakeholders should be maintained at all times
About You...
You will be a self-motivated individual and hold the following skills and experience:
Experience in handling external telephone calls
Be passionate about delivering excellent customer service
Strong verbal and written communication skills in English
Proficient in Microsoft office applications
Japanese, Portuguese, Spanish or Italian language skills would be desirable
The Reward ...
You will receive a permanent contract alongside:
Competitive salary
Company benefits package
Douglas based office location
Our client, an international life assurance company, is seeking a Client Services Associate on a contract basis until June 2024.
The Role...
The successful candidate will be part of a Customer Service team, responsible for all aspects of product administration and relationship management. Your key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Support ongoing reviews and updating of procedures within the team and department
Responsible for the accurate and efficient completion of administrative tasks
Support our approach of full ownership of customer and adviser queries from receipt until the customer’s expectations have been satisfied
Ensure pended work is reviewed, chased and closed within expected timescale
Timely and professional contact with stakeholders should be maintained at all times
About You...
You will be a self-motivated individual and hold the following skills and experience:
Experience in handling external telephone calls
Be passionate about delivering excellent customer service
Strong verbal and written communication skills in English
Proficient in Microsoft office applications
Japanese, Portugues, Spanish or Italian language skills would be desirable
The Reward...
You will receive a fixed term contract until June 2024 alongside:
Our client, an international life assurance company, is seeking a Client Services Associate on permanent basis.
The Role...
The successful candidate will be part of a Customer Service team, responsible for all aspects of product administration and relationship management. Your key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Support ongoing reviews and updating of procedures within the team and department
Responsible for the accurate and efficient completion of administrative tasks
Support our approach of full ownership of customer and adviser queries from receipt until the customer’s expectations have been satisfied
Ensure pended work is reviewed, chased and closed within expected timescale
Timely and professional contact with stakeholders should be maintained at all times
About You...
You will be a self-motivated individual and hold the following skills and experience:
Experience in handling external telephone calls
Be passionate about delivering excellent customer service
Strong verbal and written communication skills in English
Proficient in Microsoft office applications
Japanese, Portuguese, Spanish or Italian language skills would be desirable
The Reward ...
You will receive a permanent contract alongside:
Competitive salary
Company benefits package
Douglas based office location
Our client, an international life assurance company, is seeking a Client Services Associate on a contract basis until June 2024.
The Role...
The successful candidate will be part of a Customer Service team, responsible for all aspects of product administration and relationship management. Your key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Support ongoing reviews and updating of procedures within the team and department
Responsible for the accurate and efficient completion of administrative tasks
Support our approach of full ownership of customer and adviser queries from receipt until the customer’s expectations have been satisfied
Ensure pended work is reviewed, chased and closed within expected timescale
Timely and professional contact with stakeholders should be maintained at all times
About You...
You will be a self-motivated individual and hold the following skills and experience:
Experience in handling external telephone calls
Be passionate about delivering excellent customer service
Strong verbal and written communication skills in English
Proficient in Microsoft office applications
Japanese, Portugues, Spanish or Italian language skills would be desirable
The Reward...
You will receive a fixed term contract until June 2024 alongside:
Our website uses cookies, including those from our partners, to ensure proper functioning and performance. By agreeing to the use of cookies and similar technologies, you can help us to improve user experience, analytics and marketing - find out more here - cookies policy
You can make your choice below, and modify this at any time through the 'cookies management' section found in the website footer. Your choices are kept for 6 months. Thank you!
Below is the list of cookies used on our website. You can accept or refuse the use of cookies by purpose (which implies the acceptance or rejection of all cookies concerned by this purpose). Please consult our cookies policy, thank you!
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy.