We have an exciting opportunity to join a well-established Trust and Corporate Service Provider as Associate Director. Reporting to the MD, you will develop new client business, cultivate relationships with existing clients, whilst building and maintaining a strong network of third party intermediary contacts.
The Role...
Leading the Client Services Team, your core responsibilities will include:
Managing the team’s daily operations, providing management, coaching and development
Display and develop a detailed knowledge of client structures, and position yourself to identify client needs
Presenting to potential clients and outlining trust and fiduciary structures, as well as overseeing and collaborating in the design, marketing, promotion, delivery, and quality of trust products and services
About You...
A relevant professional qualification (STEP, ICSA/Governance Inst, ACCA or ACA) – essential
Proven experience working at a senior level as a Trust & Fiduciary expert – essential
Experience and knowledge of a broad range of property, commercial, tax, and trust matters – essential
The Reward...
Competitive salary with a comprehensive benefits package including, 32.5 days holiday (plus public holidays), contributory pension scheme, permanent health insurance, and central Douglas car parking.
Our client, an international life assurance company, is seeking a Client Services Associate on permanent basis.
The Role...
The successful candidate will be part of a Customer Service team, responsible for all aspects of product administration and relationship management. Your key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Support ongoing reviews and updating of procedures within the team and department
Responsible for the accurate and efficient completion of administrative tasks
Support our approach of full ownership of customer and adviser queries from receipt until the customer’s expectations have been satisfied
Ensure pended work is reviewed, chased and closed within expected timescale
Timely and professional contact with stakeholders should be maintained at all times
About You...
You will be a self-motivated individual and hold the following skills and experience:
Experience in handling external telephone calls
Be passionate about delivering excellent customer service
Strong verbal and written communication skills in English
Proficient in Microsoft office applications
Japanese, Portuguese, Spanish or Italian language skills would be desirable
The Reward ...
You will receive a permanent contract alongside:
Competitive salary
Company benefits package
Douglas based office location
Our client, an international life assurance company, is seeking a Client Services Associate on a contract basis until June 2024.
The Role...
The successful candidate will be part of a Customer Service team, responsible for all aspects of product administration and relationship management. Your key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Support ongoing reviews and updating of procedures within the team and department
Responsible for the accurate and efficient completion of administrative tasks
Support our approach of full ownership of customer and adviser queries from receipt until the customer’s expectations have been satisfied
Ensure pended work is reviewed, chased and closed within expected timescale
Timely and professional contact with stakeholders should be maintained at all times
About You...
You will be a self-motivated individual and hold the following skills and experience:
Experience in handling external telephone calls
Be passionate about delivering excellent customer service
Strong verbal and written communication skills in English
Proficient in Microsoft office applications
Japanese, Portugues, Spanish or Italian language skills would be desirable
The Reward...
You will receive a fixed term contract until June 2024 alongside:
Our client, an international life assurance company, is seeking a Client Services Associate on permanent basis.
The Role...
The successful candidate will be part of a Customer Service team, responsible for all aspects of product administration and relationship management. Your key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Support ongoing reviews and updating of procedures within the team and department
Responsible for the accurate and efficient completion of administrative tasks
Support our approach of full ownership of customer and adviser queries from receipt until the customer’s expectations have been satisfied
Ensure pended work is reviewed, chased and closed within expected timescale
Timely and professional contact with stakeholders should be maintained at all times
About You...
You will be a self-motivated individual and hold the following skills and experience:
Experience in handling external telephone calls
Be passionate about delivering excellent customer service
Strong verbal and written communication skills in English
Proficient in Microsoft office applications
Japanese, Portuguese, Spanish or Italian language skills would be desirable
The Reward ...
You will receive a permanent contract alongside:
Competitive salary
Company benefits package
Douglas based office location
Our client, an international life assurance company, is seeking a Client Services Associate on a contract basis until June 2024.
The Role...
The successful candidate will be part of a Customer Service team, responsible for all aspects of product administration and relationship management. Your key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Support ongoing reviews and updating of procedures within the team and department
Responsible for the accurate and efficient completion of administrative tasks
Support our approach of full ownership of customer and adviser queries from receipt until the customer’s expectations have been satisfied
Ensure pended work is reviewed, chased and closed within expected timescale
Timely and professional contact with stakeholders should be maintained at all times
About You...
You will be a self-motivated individual and hold the following skills and experience:
Experience in handling external telephone calls
Be passionate about delivering excellent customer service
Strong verbal and written communication skills in English
Proficient in Microsoft office applications
Japanese, Portugues, Spanish or Italian language skills would be desirable
The Reward...
You will receive a fixed term contract until June 2024 alongside:
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