We are currently seeking a Graduate Trainee to join the Risk department of a leading provider of insurance-based wealth solutions.
The Role...
To develop and maintain in-depth knowledge, understanding, and appropriate application of all Governance Risk and Compliance disciplines across all of the Risk Function.
To develop and apply skills and knowledge gained in order to provide advice and support throughout the business in a compliant and business aware manner, consistent with that of a business leading practitioner.
To provide support in all areas of Financial Crime and Risk Management, including anti-money laundering, countering the financing of terrorism, and assisting with embedding a positive risk culture throughout the business.
To participate in Compliance Monitoring work, including assistance with the analysis of data, production of reports and ensuring that any issues identified are understood and resolved by the recipient.
Assisting with the production of regulatory reports and MI as applicable, paying particular attention to the accuracy and timeliness of the same.
About you...
Preferably previous experience in an office environment, however, proficiency in the use of current and emerging communication technologies and Microsoft applications is essential.
University graduate or a strong A level student with the right attitude towards further study and building a career in financial services.
Display willingness to learn and apply new knowledge and skills in practice
The Reward...
Full time, permanent position
Competitive salary
Benefits package
A full training plan including the obtaining of relevant professional qualifications
Servicing Consultant in either a full time or part time capacity required to join a life Assurance organisation to promote positive customer service to the companies service level agreement.
The Role...
Handle complaint resolution within defined regulatory requirements and contribute to the identification of trends and preventative measures needed, through root cause analysis
Achieve targets to maintain productivity quality and service standards
Contribute to a positive and supportive team culture
Promote positive customer/distributor perceptions continuously developing relationships aligned to Values
Maintain appropriate level of functional and technical expertise, including knowledge of products procedures, service, system and frameworks
Ensures that all technical knowledge and skills are recorded, accessible and accurately maintained
About you...
Previous customer service experience from any industry background
Cope and manage varying workloads and pressures
Good listening skills to clearly and accurately relay messages to processing
Accurately hand off technical telephone queries to appropriate person/area
Excellent soft skills to build a rapport and create a positive customer experience
The Reward...
Competitive salary
Open to applications in both a Part or Full Time capacity
Our client, a leading Life Assurance company is seeking a Temporary and Permanent Administrator for their prestigious office based on the outskirts of Douglas.
The Role...
You will be involved with all activities surrounding the identifying and contacting of all High Value and new clients, for tax purposes, duties will include:
Supporting the completion of client file reviews
Corresponding with clients via email or phone
Updating the business systems with responses from client
Logging, controlling and monitoring client responses
About you...
Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines is essential in this role, along with:
Experience of customer contact
Previous Administrative experience
Good Knowledge of Excel
Cope with varying workloads, pressures and people
Working in a team
The Reward...
You will be entitled to the below, plus further benefits to be detailed at offer stage:
23 days holiday to start with, including all English and Manx Bank holidays
Performance related pay scheme
Pension
Car Parking
Servicing Consultant in either a full time or part time capacity required to join a life Assurance organisation to promote positive customer service to the companies service level agreement.
The Role...
Handle complaint resolution within defined regulatory requirements and contribute to the identification of trends and preventative measures needed, through root cause analysis
Achieve targets to maintain productivity quality and service standards
Contribute to a positive and supportive team culture
Promote positive customer/distributor perceptions continuously developing relationships aligned to Values
Maintain appropriate level of functional and technical expertise, including knowledge of products procedures, service, system and frameworks
Ensures that all technical knowledge and skills are recorded, accessible and accurately maintained
About you...
Previous customer service experience from any industry background
Cope and manage varying workloads and pressures
Good listening skills to clearly and accurately relay messages to processing
Accurately hand off technical telephone queries to appropriate person/area
Excellent soft skills to build a rapport and create a positive customer experience
The Reward...
Competitive salary
Open to applications in both a Part or Full Time capacity
Our client, a leading Life Assurance company is seeking a Temporary and Permanent Administrator for their prestigious office based on the outskirts of Douglas.
The Role...
You will be involved with all activities surrounding the identifying and contacting of all High Value and new clients, for tax purposes, duties will include:
Supporting the completion of client file reviews
Corresponding with clients via email or phone
Updating the business systems with responses from client
Logging, controlling and monitoring client responses
About you...
Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines is essential in this role, along with:
Experience of customer contact
Previous Administrative experience
Good Knowledge of Excel
Cope with varying workloads, pressures and people
Working in a team
The Reward...
You will be entitled to the below, plus further benefits to be detailed at offer stage:
23 days holiday to start with, including all English and Manx Bank holidays
Performance related pay scheme
Pension
Car Parking
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