Relationship Support Officer, Permanent, Isle of Man

Entry Mid Level

Job Description

Relationship Support Officer fluent in Japanese is required to join the Customer Service team of an international Life organisation.

The Role...
Actively contributing to the successful delivery of the departmental objectives along with your own personal business objectives
Administer a varied book of business including Personal Portfolio products
Carry out and follow through client and IFA requests to a conclusion
Take ownership of, and resolve any queries through to a satisfactory conclusion

About you...
Experience in handling external telephone calls with both clients and independent financial advisors
Fluent in speaking and writing in Japanese
Experience with new business and payments out would be advantageous
Competent in Microsoft applications: Including Word, Outlook, SharePoint and Excel and Knowledge of Finscan (Desirable)

The Reward...
Competitive salary and benefits package



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