Senior Administrator - Investments, Permanent, Isle of Man

Entry Mid Level

Job Description

We are recruiting for a Senior Administrator to join an international life assurance provider on a permanent basis within their Investments team.

The Role...
To ensure that we provide a service to our customer in line with our Company values you will:
Have detailed knowledge of the end to end processes within Investment Operations; specifically within a Dealing and Settlement environment
Knowledge of placement/authorising of trades, retrieving contract notes, trade completion and settlement.
Support the cash management processes; payments out and the allocation of funds received from fund houses and nominees/platforms
Act as a subject matter expert (SME) and handle complex queries, complaints, raise risk events and provide a high quality of service
Accurately record and execute dealing instructions
Place all external trades and investment transactions
Support process improvements, tactical initiatives and projects which impact Investment processes
Provide product information and undertake tasks in response to complex customer requests
Train, coach and mentor new and existing team members, taking ownership of training plans
Maintain a high level of technical and specialist skills, experience and knowledge, enabling rotation into other teams
Deputise and represent the Team Leader
Investigate and resolve complex complaints, deal with telephone queries and fully document how they are resolved

About You...
You will have studied towards attainment of CISI Introduction to investments (desirable, not essential)
Hold 5 GCSEs at grade C and above including English and Mathematics
Proven experience within a similar position

The Reward...
The successful applicant will receive a permanent, full time contract, alongside:
Competitive salary and benefits package
Core 9 till 5 working week



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