We are looking for a professional services engineer to be responsible for supporting and implementing solutions based around communication and collaboration systems, and work place services including desktop solutions, collaboration technologies, voice solutions and enablement of secure remote working environments.
The Role…
In this role, you will work with a team of customer focused professionals who are committed to defining technical strategy, architecting, designing and delivering end to end digital transformation. In this role you will:
Ensure the service is delivered to agreed budget with the project manager
Ensure the internal governance process is adhered to at all times
Implement and support customers in their modern workplace journey
Improve customer employee mobility and security
Understand and comply with the licence and other regulatory rules applying to the position
About You…
You will have expertise in Microsoft 365, Windows 10 (including WVD/VDI), Intune/SCCM, Office 365, Enterprise mobility and security (EMS, and teams. You will also have:
Hands on experience with wired and wireless networking
Professional qualifications such as MCP., MCSA, MCSD or MCSE, CCNA, etc. would be beneficial
Experience with administering Citrix technologies: ADC, Vitrual Apps & Desktops ad Citrix Cloud, Citrix Virtual Apps and Desktops (XenApp and or XenDesktop)
Experience with virtualisation technologies – VMware/HyperV
Demonstrable ability to effectively communicate by phone, in person and written
The Reward…
You will receive:
37.5 hour working week, permanent contract
Competitive salary
Our client is seeking a skilled Network Infrastructure Engineer to join a growing team. You will be exceptionally customer focused and passionate about growing the relationship between clients
The role...
Supporting Windows networks, including associated cloud services, infrastructure and connectivity
Assisting Engineers with ad hoc tasks
Supporting clients with field visits
About you...
Minimum of 3 years experience administering and migrating enterprise software including client operating systems
Understanding of MCCM and networking concepts such as DNS, DHCP, IP addressing
Good knowledge of LAN/WAN Technologies, Switches, Routers and Firewalls
Full clean driving licence
Client facing interpersonal skills and a positive attitude
The rewards...
Car parking
Salary commensurate upon experience
We have a brilliant opportunity for an individual passionate about IT, to join an international life assurance company, as an IT Service Desk Analyst / Batch Operator. The position combines day-to-day troubleshooting, with the running and monitoring of late evening/morning batch processes.
The Role...
The role consists of rota-based shifts, the anticipated pattern being 8am to 4pm, 9am to 5pm, and 5pm to 1am on a two-week rotation. An additional shift allowance will be paid in recognition of the unsociable hours.
Your core responsibilities will include:
Run and monitor Batch Processes for the key line of business systems
Provide first line Service Desk Support addressing and resolving incidents and problems reported by the user base
Ensure provision and availability of IT systems and functions to End Users
About You...
You will have previous relevant Service/Help Desk experience, and have the following:
Customer Service experience, face to face, remotely and over the phone
Experience in troubleshooting Microsoft Operating Systems, Applications, Printers and Network faults
An understanding of Active Directory, Exchange, Server/Desktop and Network Infrastructure
An understanding of Virtual Server/Desktop environments, preferably VMWare
The Reward...
You will receive a full time permanent contract, alongside:
Competitive salary
Benefits package
Douglas office based location; although on occasions, there will be the requirement to work from the office based in Castletown
Our client is seeking a skilled Network Infrastructure Engineer to join a growing team. You will be exceptionally customer focused and passionate about growing the relationship between clients
The role...
Supporting Windows networks, including associated cloud services, infrastructure and connectivity
Assisting Engineers with ad hoc tasks
Supporting clients with field visits
About you...
Minimum of 3 years experience administering and migrating enterprise software including client operating systems
Understanding of MCCM and networking concepts such as DNS, DHCP, IP addressing
Good knowledge of LAN/WAN Technologies, Switches, Routers and Firewalls
Full clean driving licence
Client facing interpersonal skills and a positive attitude
The rewards...
Car parking
Salary commensurate upon experience
We have a brilliant opportunity for an individual passionate about IT, to join an international life assurance company, as an IT Service Desk Analyst / Batch Operator. The position combines day-to-day troubleshooting, with the running and monitoring of late evening/morning batch processes.
The Role...
The role consists of rota-based shifts, the anticipated pattern being 8am to 4pm, 9am to 5pm, and 5pm to 1am on a two-week rotation. An additional shift allowance will be paid in recognition of the unsociable hours.
Your core responsibilities will include:
Run and monitor Batch Processes for the key line of business systems
Provide first line Service Desk Support addressing and resolving incidents and problems reported by the user base
Ensure provision and availability of IT systems and functions to End Users
About You...
You will have previous relevant Service/Help Desk experience, and have the following:
Customer Service experience, face to face, remotely and over the phone
Experience in troubleshooting Microsoft Operating Systems, Applications, Printers and Network faults
An understanding of Active Directory, Exchange, Server/Desktop and Network Infrastructure
An understanding of Virtual Server/Desktop environments, preferably VMWare
The Reward...
You will receive a full time permanent contract, alongside:
Competitive salary
Benefits package
Douglas office based location; although on occasions, there will be the requirement to work from the office based in Castletown
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