Professional Services Engineer - Network and Security, Permanent, Isle of Man

Job Description

We’re looking for an individual with a broad technical background who has a strong working knowledge across LAN/WAN/WLAN technologies, to join our client, a telecommunications provider on a permanent basis.

The Role…
In this hands on role you will implement technical solutions whilst also building relationships with clients and demonstrating a high level of customer service. Responsibilities will include:
Ensure the successful delivery of enterprise customer solutions that meet required outcomes and standards
Document, package, and deliver solutions adhering to appropriate operational/maintenance and provisioning procedures
Communicate clearly to customers the service deliverable, delivery plan and ongoing progress with the assigned project manager
Ensure that services/projects are documented and delivered effectively
Record and store customer meeting notes
Identify risk areas and communicate to team

About You…
You will have proven experience implementing and supporting Cisco networking solutions, and:
Excellent Cisco CCNA routing and switching skills, CCNP is preferred
A proven experience of implementing and supporting solutions based upon: Cisco Switching, Cisco and Meraki Wireless, Cisco Routing
Passionate commitment to technology, quality and success
High levels of accuracy and excellent time management
Experience of managing client relationships with confidence and presence to successfully discuss and advise customers

The Reward…
You will receive a full time, permanent contract alongside:
Excellent working environment
Competitive salary
37.5 hour working week