We’re looking for a Scrum Master & Deliver Coordinator for our clients deliver team. In this exciting role you’ll operate at team level as a change agent with a passion for working with people and teams to help them reach their best and deliver the best value for customers.
The Role…
Your priorities will be set by your team members, under the leadership of product owner, and your role is to help them deliver against roadmap timelines, you will:
Support the team to utilise the most appropriate Agile & Lean frameworks (Scrum, Kanban etc.), facilitating Scrum events (stand up, sprint planning, sprint review, sprint retrospective and backlog refinement) to help the team to deliver against the product visions and roadmap
Coordinate the team to break business driven features into clearly defined small, discrete user stories, Support the estimation of this work for the scrum team to effectively deliver and test against
Coach and empower the team to self-manage, utilise feedback for continuous learning, proactively manage dependencies and identify blockers and barriers to service delivery, escalating where appropriate
Hold team accountable for sprint deliverables and address reoccurring inefficiencies, whilst promoting well-being to create a safe, trusting and open environment for the team to perform
About You…
To be a success you’ll have:
Effective communication and facilitation skills
Experience working in a Scrum, Delivery or Project role
Articulate with strong verbal and writing skills to be able to deliver accurate reporting
Experience of working with a technology/IT function
Expert in Agile tools like Jira & Confluence is desirable
Relevant qualification within project delivery, Lean or Scrum frameworks would be advantageous
The Reward…
You’ll receive a competitive salary, and:
Private healthcare
Life assurance
Pension Scheme
Volunteering opportunities
Our client is seeking a skilled Network Infrastructure Engineer to join a growing team. You will be exceptionally customer focused and passionate about growing the relationship between clients
The role...
Supporting Windows networks, including associated cloud services, infrastructure and connectivity
Assisting Engineers with ad hoc tasks
Supporting clients with field visits
About you...
Minimum of 3 years experience administering and migrating enterprise software including client operating systems
Understanding of MCCM and networking concepts such as DNS, DHCP, IP addressing
Good knowledge of LAN/WAN Technologies, Switches, Routers and Firewalls
Full clean driving licence
Client facing interpersonal skills and a positive attitude
The rewards...
Car parking
Salary commensurate upon experience
We have a brilliant opportunity for an individual passionate about IT, to join an international life assurance company, as an IT Service Desk Analyst / Batch Operator. The position combines day-to-day troubleshooting, with the running and monitoring of late evening/morning batch processes.
The Role...
The role consists of rota-based shifts, the anticipated pattern being 8am to 4pm, 9am to 5pm, and 5pm to 1am on a two-week rotation. An additional shift allowance will be paid in recognition of the unsociable hours.
Your core responsibilities will include:
Run and monitor Batch Processes for the key line of business systems
Provide first line Service Desk Support addressing and resolving incidents and problems reported by the user base
Ensure provision and availability of IT systems and functions to End Users
About You...
You will have previous relevant Service/Help Desk experience, and have the following:
Customer Service experience, face to face, remotely and over the phone
Experience in troubleshooting Microsoft Operating Systems, Applications, Printers and Network faults
An understanding of Active Directory, Exchange, Server/Desktop and Network Infrastructure
An understanding of Virtual Server/Desktop environments, preferably VMWare
The Reward...
You will receive a full time permanent contract, alongside:
Competitive salary
Benefits package
Douglas office based location; although on occasions, there will be the requirement to work from the office based in Castletown
Our client is seeking a skilled Network Infrastructure Engineer to join a growing team. You will be exceptionally customer focused and passionate about growing the relationship between clients
The role...
Supporting Windows networks, including associated cloud services, infrastructure and connectivity
Assisting Engineers with ad hoc tasks
Supporting clients with field visits
About you...
Minimum of 3 years experience administering and migrating enterprise software including client operating systems
Understanding of MCCM and networking concepts such as DNS, DHCP, IP addressing
Good knowledge of LAN/WAN Technologies, Switches, Routers and Firewalls
Full clean driving licence
Client facing interpersonal skills and a positive attitude
The rewards...
Car parking
Salary commensurate upon experience
We have a brilliant opportunity for an individual passionate about IT, to join an international life assurance company, as an IT Service Desk Analyst / Batch Operator. The position combines day-to-day troubleshooting, with the running and monitoring of late evening/morning batch processes.
The Role...
The role consists of rota-based shifts, the anticipated pattern being 8am to 4pm, 9am to 5pm, and 5pm to 1am on a two-week rotation. An additional shift allowance will be paid in recognition of the unsociable hours.
Your core responsibilities will include:
Run and monitor Batch Processes for the key line of business systems
Provide first line Service Desk Support addressing and resolving incidents and problems reported by the user base
Ensure provision and availability of IT systems and functions to End Users
About You...
You will have previous relevant Service/Help Desk experience, and have the following:
Customer Service experience, face to face, remotely and over the phone
Experience in troubleshooting Microsoft Operating Systems, Applications, Printers and Network faults
An understanding of Active Directory, Exchange, Server/Desktop and Network Infrastructure
An understanding of Virtual Server/Desktop environments, preferably VMWare
The Reward...
You will receive a full time permanent contract, alongside:
Competitive salary
Benefits package
Douglas office based location; although on occasions, there will be the requirement to work from the office based in Castletown
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