Client Services Associate, Temporary, Isle of Man

Entry Mid Level

Job Description

Our client a global life assurance firm is currently seeking a Client Services Associate on a permanent or 12Month FTC basis.

The Role
The successful candidate will be part of Customer Service team where the department is responsible for all aspects of product administration and relationship management. The key responsibilities will include:
Actively contribute to the successful delivery of the departmental objectives along with your own personal business objectives and performance development plan
Take ownership of and resolve any queries through to a satisfactory conclusion
Responsible for the accurate and efficient completion of administrative tasks provided to you
Ensure pended work is reviewed, chased and closed within expected Timescales
Timely and professional contact with stakeholders should be maintained at all times.
Take personal responsibility for data integrity

About You...
You will have previous experience handling external telephone calls with both clients and independent financial advisors and have the following skills:
Ability to manage and prioritise your own workload
Passionate about delivering excellent customer Service
Highly self-motivated
Competent in Microsoft applications: Including Word, Outlook, SharePoint and Excel

The Reward...
You will receive a full time contract alongside:
Douglas office location
Competitive salary



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