Risk Officer, Permanent, Isle of Man

PP10484
Mid Senior Level
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Job Description

We are currently seeking a Risk Officer to join a Client Services Team to administer operational risk management, supporting the business to mitigate risks arising from internal processes, people and system.

The Role...
You will be required to investigate deficiencies in key controls relating to procedures/processes of the business and will be required to improve the control environment, the key responsibilities will include:
Work with the Senior Manager of Client Services to fully embed Operational Risk Framework

Develop, produce, and administer regular reporting of all Key Performance Indicators and Key Risk Indicators and monitor team performance, escalating any area of concern promptly to Senior Management Team

Produce a standard reporting format for Quality Assurance completed to be used in board and Group Risk Forum reports

Regularly report findings highlight underlying trends and/ or Root Cause to Senior Management Team and operational Team Leaders

Proactively work with Management team to agree any remediation work and actions required as a result of a Risk Event and/ or any controls that are not operating effectively

Report and track progress on all outstanding actions, ensuring completion of remediation work in line with management action due dates

About You...

You will have previous experience within an Operational Risk Management position, and be:

Highly self-motivated individual who has strong problem-solving skills

Excellent verbal and written communication skills to a wide range of audiences

Experience in handling external telephone calls with both clients and independent financial advisors

Previous experience in Life Assurance or a similar customer service-based industry

The Reward...

You will receive a permanent full time contract alongside:

Competitive salary

Benefits package

Central Douglas Office location
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Consultant

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