We are looking for an experienced administrator to join an International Life Assurance provider on a permanent basis.
The Role...
You will be actively engaged in the processing of customer and advisor requests. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout their journey. You will resolve a wide range a queries from both the Isle of Man and Dublin office amongst other tasks. You will:
Identify, understand and collate customer needs, requirements and feedback
Build working relationships by cooperating with and supporting colleagues
Proactively take ownership for self-development and demonstrate the desire
Achieve an average quality score of 90%
Identify, understand and collate customer needs, requirements and feedback
About You…
You will demonstrate enthusiasm and a positive approach to your working performance and:
Be open and able to adapt to change
Be articulate and possess excellent communication skills
Be a strong team player who is able to work with limited supervision
Minimum of 5 GCSEs including English and Mathematics
The Reward…
You’ll be joining an international employer where you will receive:
A competitive salary
Compressive reward package including income protection, private medical and life assurance
Bonus scheme
Support for personal growth and development
Join our client as a Senior Operational Controller. Your role will be essential in ensuring timely deliverables, issue resolution, and effective operational controls.
The Role…
As a Senior Operational Controller, your responsibilities will encompass a wide range of critical duties, including:
Understanding and troubleshooting across the end-to-end operating models with service providers.
Performing transactional processing, including Corporate Actions, Trades, Dividends, Payments, Prices, and Fees across all platforms
Monitoring transaction status and reconciliation reports, promptly addressing exceptions
Providing support for client cash inflows and outflows
Reviewing client reports and ensuring the highest quality output for clients
Running and distributing reports for various purposes
Recording and tracking issues raised with service providers, including review of SLD and KPIs
Supporting the new client onboarding process
Maintaining and updating compliance rules in relevant systems
Offering support and deputising for the senior leadership team
About You…
To excel in this role, you should meet the following qualifications and qualities:
Proven track record working within a similar position with fund or investment administration
Sound understanding of investment management operations, including industry knowledge, market dynamics, and financial instruments
Familiarity with regulatory obligations such as MiFID II and EMIR
Intermediate-level proficiency in Excel and Word
Experience in dealing with 3rd party service providers, including the creation/review of SLD and KPI frameworks, is a plus
Our client, an international life assurance company, is looking for a Unit Pricing Administrator within their investments department.
The Role…
As an Investment Administrator in the Unit Pricing team, you'll be assisting with:
Importing and meticulously reviewing files from policy administration systems
Seamlessly execute transactions with counterparties
Pricing of assets held in personalised and pooled funds, ensuring their accurate valuation
Process daily fund valuations for a diverse range of pooled funds
Identify and escalate exceptions
About You…
To excel in this role, you should bring the following skills and experience:
A basic knowledge of investments
A minimum of 5 GCSEs (or equivalent) with grade C or above, including English and Maths
Strong numeracy skills
Ability to work accurately under pressure
Familiarity with Microsoft Office, particularly Excel
The Reward…
You will receive a full time permanent contract, alongside:
Comprehensive benefits package
Salary in line with skills and experience
South based office location
Join our client as a Senior Operational Controller. Your role will be essential in ensuring timely deliverables, issue resolution, and effective operational controls.
The Role…
As a Senior Operational Controller, your responsibilities will encompass a wide range of critical duties, including:
Understanding and troubleshooting across the end-to-end operating models with service providers.
Performing transactional processing, including Corporate Actions, Trades, Dividends, Payments, Prices, and Fees across all platforms
Monitoring transaction status and reconciliation reports, promptly addressing exceptions
Providing support for client cash inflows and outflows
Reviewing client reports and ensuring the highest quality output for clients
Running and distributing reports for various purposes
Recording and tracking issues raised with service providers, including review of SLD and KPIs
Supporting the new client onboarding process
Maintaining and updating compliance rules in relevant systems
Offering support and deputising for the senior leadership team
About You…
To excel in this role, you should meet the following qualifications and qualities:
Proven track record working within a similar position with fund or investment administration
Sound understanding of investment management operations, including industry knowledge, market dynamics, and financial instruments
Familiarity with regulatory obligations such as MiFID II and EMIR
Intermediate-level proficiency in Excel and Word
Experience in dealing with 3rd party service providers, including the creation/review of SLD and KPI frameworks, is a plus
Our client, an international life assurance company, is looking for a Unit Pricing Administrator within their investments department.
The Role…
As an Investment Administrator in the Unit Pricing team, you\'ll be assisting with:
Importing and meticulously reviewing files from policy administration systems
Seamlessly execute transactions with counterparties
Pricing of assets held in personalised and pooled funds, ensuring their accurate valuation
Process daily fund valuations for a diverse range of pooled funds
Identify and escalate exceptions
About You…
To excel in this role, you should bring the following skills and experience:
A basic knowledge of investments
A minimum of 5 GCSEs (or equivalent) with grade C or above, including English and Maths
Strong numeracy skills
Ability to work accurately under pressure
Familiarity with Microsoft Office, particularly Excel
The Reward…
You will receive a full time permanent contract, alongside:
Comprehensive benefits package
Salary in line with skills and experience
South based office location
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