Senior Maintenance Administrator, Permanent, Isle of Man

Entry Mid Level

Job Description

We are looking for an experienced administrator to join an International Life Assurance provider on a permanent basis.

The Role...

You will be actively engaged in the processing of customer and advisor requests. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout their journey. You will resolve a wide range a queries from both the Isle of Man and Dublin office amongst other tasks. You will:

Identify, understand and collate customer needs, requirements and feedback
Build working relationships by cooperating with and supporting colleagues
Proactively take ownership for self-development and demonstrate the desire
Achieve an average quality score of 90%
Identify, understand and collate customer needs, requirements and feedback

About You…

You will demonstrate enthusiasm and a positive approach to your working performance and:

Be open and able to adapt to change
Be articulate and possess excellent communication skills
Be a strong team player who is able to work with limited supervision
Minimum of 5 GCSEs including English and Mathematics

The Reward…

You’ll be joining an international employer where you will receive:

A competitive salary
Compressive reward package including income protection, private medical and life assurance
Bonus scheme
Support for personal growth and development

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