Customer Service Relationship Manager, Permanent Job, Isle of Man

Entry Mid Level

Job Description

We are currently seeking a Customer Service Relationship Manager on behalf of our client. This role will be responsible for managing customer relationships and ensuring the highest level of service delivery.

The Role…

As the Customer Service Relationship Manager, you will be responsible for:

Building and maintaining relationships with key clients
Delivering excellent customer service
Customer retention and upselling
Understand and resolve customer queries and complaints in an efficient manner
Accurate record keeping or customers records

About You…

To excel in this role, you will need:

Proven experience in customer service
Strong ability to build and maintain relationships with clients
Excellent communication and interpersonal skills
Strong problem-solving skills and ability to handle customer complaints effectively
A customer-centric mindset and a commitment to delivering exceptional service

The Reward…

You will receive a full time permanent contract, alongside:
Company benefits package
Outskirts of Douglas office location


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