Are you ready to take the reins and shape the future of marketing for a dynamic and innovative company? Our client is seeking a Marketing Manager for a period of 18 months to lead strategic, operational, and project support, steering the company's brand and communications to new heights.
The Role...
As the Marketing Manager, you'll be at the forefront of our mission to transform the landscape of marketing and PR. Your key responsibilities include:
Crafting a compelling brand development and strategy
Spearheading content marketing efforts
Masterminding organic and paid social media strategies across multiple channels
Navigating the world of website and SEO optimisation
Using your copywriting expertise to captivate our audience
Developing and implementing effective communication strategies
Elevating our CRM capabilities for direct engagement and brand sentiment
Coordinating content creation for press releases, articles, blog entries, and internal communications
Leveraging passive advertising and employee engagement tools to enhance our employee experience, attraction, and retention
Translating strategy into powerful, meaningful messages
Setting and achieving ambitious targets for brand recognition, market positioning, and marketing optimisations
Managing a marketing budget that drives our business objectives
Preparing, updating, and sharing key messages and related materials
Local PR and media relations development and implementation
Fostering positive engagement with internal audiences and promoting a culture of information sharing
Collaborating with in-house resources to drive our customers' marketing efforts forward
Ensuring seamless customer experience and account management, including contracts, reporting, billing, and commercial sensibility
Onboarding and managing agency relationships
Contributing to CSR and ESG strategies in partnership with others to support our company and customer objectives
About You...
To thrive in this role, you should possess:
Exceptional communication skills, both written and verbal, across all levels
A comprehensive understanding of communication channels and methodologies
Strong commercial acumen and outstanding interpersonal skill
A passion for driving engagement with internal and external audiences
Outstanding written communication skills with a superb command of the English language
The ability to produce high-quality written content within tight deadlines
The Reward...
Competitive compensation
The opportunity to make a significant impact on our brand and marketing strategies
Collaborative and innovative work environment
The chance to work with creative agencies and push the boundaries of marketing
Customer Support Officer required for a telecommunications provider to be the first line of customer support, answering calls and online enquiries for a range of customer issues providing support and advice on technical and general customer queries
The Role...
The team operate 8am to 8pm Monday to Friday and 9am to 6pm on Saturdays, also some public holiday cover will be required, duties include
Provide first line of customer support, answering calls and online enquiries
Providing support and advice on technical and general customer queries
Provide general support for products and services including but not limited to Sales, Service, Provisioning, Billing, Payments, Faults, Assistance, Conference Bureau and Mobile help desk
Various administration tasks
Customer registrations
Data input
Maintenance of customer data in internal systems, reporting and additional activities as required
About you...
The successful candidate will have excellent telephone manner and listening skills and experience of Customer Service, along with
Excellent customer focus, empathy and experience of working in a customer facing role
Must have strong technical knowledge to support broadband, mobile and home phone problem solving
Superb telephone manner and listening skills
Strong relationship and networking skills
Willing to work outside normal working hours to provide customer focused support shifts
Ability to produce accurate, good quality work
Well organised and methodical
Demonstrate an interest in current and future technology
The Reward...
A highly competitive salary and excellent benefits package are on offer
An exciting opportunity for a dynamic individual to fill the crucial role of Head of Service Delivery. If you're passionate about driving operational excellence and maintaining strong customer relationships, this might be the role for you.
The Role...
Your core responsibilities will include:
Defining and owning the service management framework, SLA’s, and KPI’s
Leading multi-disciplinary professionals to ensure effective service delivery
Monitoring service performance and quality, focusing on continuous improvement
Building and maintaining strong customer relationships
Innovating services and optimising processes
About You...
To thrive in this role, you need to be:
A strategic thinker with experience in leadership and developing service strategy
Exceptional at analysing and evaluating management information against customer requirements and business plans
Analytical with a background in project & change management
Relationship-driven, flexible, and adaptable to working with various stakeholders
The Reward...
Joining the team comes with its perks! This role includes a competitive salary with a comprehensive benefits package.
Customer Support Officer required for a telecommunications provider to be the first line of customer support, answering calls and online enquiries for a range of customer issues providing support and advice on technical and general customer queries
The Role...
The team operate 8am to 8pm Monday to Friday and 9am to 6pm on Saturdays, also some public holiday cover will be required, duties include
Provide first line of customer support, answering calls and online enquiries
Providing support and advice on technical and general customer queries
Provide general support for products and services including but not limited to Sales, Service, Provisioning, Billing, Payments, Faults, Assistance, Conference Bureau and Mobile help desk
Various administration tasks
Customer registrations
Data input
Maintenance of customer data in internal systems, reporting and additional activities as required
About you...
The successful candidate will have excellent telephone manner and listening skills and experience of Customer Service, along with
Excellent customer focus, empathy and experience of working in a customer facing role
Must have strong technical knowledge to support broadband, mobile and home phone problem solving
Superb telephone manner and listening skills
Strong relationship and networking skills
Willing to work outside normal working hours to provide customer focused support shifts
Ability to produce accurate, good quality work
Well organised and methodical
Demonstrate an interest in current and future technology
The Reward...
A highly competitive salary and excellent benefits package are on offer
An exciting opportunity for a dynamic individual to fill the crucial role of Head of Service Delivery. If you\'re passionate about driving operational excellence and maintaining strong customer relationships, this might be the role for you.
The Role...
Your core responsibilities will include:
Defining and owning the service management framework, SLA’s, and KPI’s
Leading multi-disciplinary professionals to ensure effective service delivery
Monitoring service performance and quality, focusing on continuous improvement
Building and maintaining strong customer relationships
Innovating services and optimising processes
About You...
To thrive in this role, you need to be:
A strategic thinker with experience in leadership and developing service strategy
Exceptional at analysing and evaluating management information against customer requirements and business plans
Analytical with a background in project & change management
Relationship-driven, flexible, and adaptable to working with various stakeholders
The Reward...
Joining the team comes with its perks! This role includes a competitive salary with a comprehensive benefits package.
Our website uses cookies, including those from our partners, to ensure proper functioning and performance. By agreeing to the use of cookies and similar technologies, you can help us to improve user experience, analytics and marketing - find out more here - cookies policy
You can make your choice below, and modify this at any time through the 'cookies management' section found in the website footer. Your choices are kept for 6 months. Thank you!
Below is the list of cookies used on our website. You can accept or refuse the use of cookies by purpose (which implies the acceptance or rejection of all cookies concerned by this purpose). Please consult our cookies policy, thank you!
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy.