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    Client Services Support, Temporary, Isle of Man

    PP10124
    Customer Services & Sales
    Temporary/Contract
    Not specified
    An international corporate pensions organisation, is currently seeking a Spanish Speaking Corporate Client Services administrator for a 12 month fixed term contract .



    The Role...

    You will have contact with large multi-national organisations and will need to respond to their different requirements including

    Liaising with scheme administrators.

    Investigating and resolving queries to internal and external customers Producing timely and accurate management information.

    Ability to prioritise to ensure key financial tasks are completed within agreed time frames.

    Working with Corporate Relationship Management Team to ensure excellent service is provided to key schemes.



    About you...

    You will have previous experience working with in a customer centric position, providing a world class customer service and

    Previous financial service industry experience in a similar role is preferred within a customer service environment.

    Fluent in Spanish

    Experience of identifying and interpreting Corporate AML requirements

    Highly organised with great attention to detail who seeks ways to improve processes



    The Reward...

    Based at a state of the art headquarters, with free onsite car parking you will receive

    An attractive salary and generous benefits package for an employer who is committed to continuous improvement, offering access to a comprehensive range of training and development opportunities.



    Get Notifications for similar jobs

    AEI Administrator, Temporary & Permanent, Isle of Man

    PP10122
    Fiduciaries
    Temporary/Contract
    Entry Mid Level
    Our client, a leading Life Assurance company is seeking a Temporary and Permanent Administrator for their prestigious office based on the outskirts of Douglas.

    The Role...
    You will be involved with all activities surrounding the identifying and contacting of all High Value and new clients, for tax purposes, duties will include:
    Supporting the completion of client file reviews
    Corresponding with clients via email or phone
    Updating the business systems with responses from client
    Logging, controlling and monitoring client responses

    About you...
    Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines is essential in this role, along with:
    Experience of customer contact
    Previous Administrative experience
    Good Knowledge of Excel
    Cope with varying workloads, pressures and people
    Working in a team

    The Reward...
    You will be entitled to the below, plus further benefits to be detailed at offer stage:
    23 days holiday to start with, including all English and Manx Bank holidays
    Performance related pay scheme
    Pension
    Car Parking

    Administrator, Temporary, Isle of Man

    PP10105
    Banking, Funds & Wealth Management, Administration & Business Support
    Temporary/Contract
    Entry Mid Level

    Our client is seeking an Administrator for a temporary period of 3-6 months to be based within their Mortgage and Lending Operations Team.

    The Role...
    Respond to queries from customers / stakeholders promptly within in agreed timelines
    Deliver successful customer / business outcomes by processing / authorising / investigating all transactions
    Understanding customer and business needs, specialising in Fraud and Chargeback
    Support mortgage customers in the Isle of Man and potentially other offshore jurisdictions
    Capture and collate MI as required

    About you...
    Previous banking for Financial services experience would be desirable
    Good customer service skills
    Excellent attention to detail is required
    Knowledge of mortgages would be beneficial but not essential

    The Reward...
    There is the potential of this turning into a longer term / permanent role for the right candidate
    Salary commensurate with experience
    Weekly paid
     

    Product Management Analyst, Temporary, Isle of Man

    PP10085
    Fiduciaries
    Temporary/Contract
    Entry Mid Level
    A 9 month contract opportunity has arisen for a product management analyst to support the delivery of good customer outcomes, ensuring that customer facing literature is compliant, accurate and clear, and support the implementation of changes amongst other tasks.

    The Role...
    You will support the product management of bonds products by carrying out product reviews under the oversight of the product manager. As well as:
    Review customer facing literature of the product range including key features, terms and conditions, illustrations, annual reviews, including all updates required to support business growth and regulatory change
    Support the migration of literature items to a new document management system
    Ensure products have up to date product specifications and clear target markets and that actions identified as a result of product reviews are delivered in line with agreed timescales

    About You...
    You will be a confident communicator, with previous experience within a similar role alongside:
    Good understanding of the bonds market
    High level of accuracy and attention to detail
    Able to deliver a high standard of service output
    Strong analytical skills, ability to use, interpret and develop meaningful data

    The Reward...
    You will receive a competitive salary
    Full time, 9 month contract position

    Portfolio Administrator, Contract, Isle of Man

    PP9958
    Banking, Funds & Wealth Management
    Temporary/Contract
    Entry Mid Level

    We have a brilliant opportunity to join a leading investment management firm with offices across North America, Europe and Asia. Joining as a Portfolio Administrator, you will support the firms Portfolio Management and Trading activities and Post Trade Support functions. This is a 14 month fixed term contract position.

    The Role...
    Your core responsibilities will include:
    Trade support
    Cash administration
    Portfolio Reconciliations and resolution
    Corporate action and class action processing

    About You...
    You will need:
    Degree in Finance, Accounting or Economics would be advantageous
    Other industry certifications would be considered assets
    Ability to work effectively under pressure
    High attention to detail within a high volume work environment

    The Reward...
    Competitive salary

     

    Senior CSP Administrator, Contract, Isle of Man

    PP10034
    Fiduciaries
    Temporary/Contract
    Entry Mid Level

    We are currently recruiting for two experienced Senior Company and Trust Administrators for a rolling contract, for a period of at least 3 months, to join a corporate and fiduciary service provider.

    The Role...

    To undertake Administration and Risk reviews

    About you...

    Experience in the trust and company sector
    Self-motivated and can work under pressure
    Good interpersonal abilities with both colleagues and clients

    The Reward...

    Competitive salary
    Central Douglas location
    Core business hours
     

    Contract - Transaction Management Unit Specialist, Isle of Man

    PP10022
    Banking, Funds & Wealth Management
    Temporary/Contract
    Entry Mid Level

    An international bank are currently seeking a Transaction Management Unit Specialist on a contract basis to implement and manage a range of complex Structured Corporate Loan transactions, within an asset class, with supervision, as intended by the loan agreement, in support of the IB business and Wholesale clients.

    The Role...

    Receive, review, understand, validate and advise on a range of complex Structured Corporate Loan transactions, within an asset class, with supervision and guidance where needed
    Consult stakeholders and provide relevant operational inputs and subject matter expertise regarding Structured Loan transaction operational requirements to cross-functional working groups
    Create vanilla and / or complex transactions on ACBS based on the salient features from the legal agreement to create an accounting record, enable the ongoing administration, monitoring and management of the facility and to facilitate ongoing reporting requirements
    Ensure the transaction terms and conditions are in place post draw down and provide context and insight of the transaction to various stakeholders to enable their work processes
    Actively monitor, identify, resolve or escalate operational issues relating to the deal throughout the life of each live transaction and regularly communicate with stakeholders
    Own the operational transaction documentation relationship with the client, the facility agent and the front office (main point of contact) until such time that the client repays Wholesale Clients
    Review, validate and analyse data and information to identify trends and provide insights for use in tracking and optimising performance and enabling effective decision making

    About You...

    Relevant experience from an international banking background
    International and cross border awareness
    Relevant knowledge of currency, credit processes and payments
    A track record adding value and delivering professional, client centric service to internal and /or external clients preferred

    The Reward...

    Contract basis, competitive salary.

    Administrator - Rebrand Team, Contract, Isle of Man

    PP10019
    Administration & Business Support
    Temporary/Contract
    Entry Mid Level

    Our client, a leading Life Assurance company, is seeking an Administrator within the Rebrand Team for a 6 month temporary contract.

    The Role...
    The successful candidate will be responsible for:
    Contributing to the delivery of their own and the teams objectives, ensuring that the organisations strategic goals are reached. To achieve this delivery requires excellent, proactive and quality based customer service across a range of service disciplines
    To enable this multi-disciplined approach cross-skilling, learning and development are an integral feature of the Client Services philosophy

    About you...
    Requirements for the roles are:
    Previous financial services experience ?£" desired
    4 GCSEs Grade C to include Maths and English and/or NVQ Level 1 or equivalent

    The Reward...
    6 month temporary contract
    A competitive salary

    Change Management Consultant, Permanent Job, Isle of Man

    PP9931
    Project Management
    Temporary/Contract
    Entry Mid Level
    An international wealth management organisation is currently seeking an ELK Project change manager, to assist with a medium term project of 3-6 months, based on Isle of Man or remote working candidate will be considered.

    The Role...

    As an experienced ELK professional you will support the overall business with their objectives

    About You...

    Candidates must have experience using the ELK package , also referred to as Elastic Stack
    Competent in using Microsoft Windows & Liunx
    Demonstrative experience in a similar position

    The Reward...

    Competitive salary, position is based on the Isle of Ma
    Remote working with the ability to travel when required

    Company Administrator, Permanent Job, Isle of Man

    PP9971
    Banking, Funds & Wealth Management
    Temporary/Contract
    Entry Mid Level

    Our client, a private investment company, with investments across different industries and jurisdictions, is seeking a company administrator on a contract basis.

    The Role...

    The successful applicant will primarily focus on fulfilling the various company secretarial requirements for the internal group companies, shareholder companies as well as associate companies. Duties include:

    Maintenance of accurate statutory records
    Filing of annual returns and other required forms on a timely basis
    Compliance checklist submissions
    Preparation of documents for regulatory submissions
    Provide support for board meeting and minutes

    About You...

    Applicants should be driven, proactive self-starters with strong organisational skills, and good communication skills. You should:

    Have excellent time management and a positive attitude
    Understanding of regulatory and compliance requirements for the administration of companies and trusts
    Proven experience within a similar role
    High degree of professional ethics and integrity

    The Reward...

    A competitive market rate salary based on skills and experience
    Contract position

    Senior Business Analyst, Temporary, Isle of Man

    PP9928
    Information Technology, Project Management
    Temporary/Contract
    Mid Senior Level

    The Role...
    Within this role, you will be focused on providing technical business analyst assistance on data migration and implementation of the organisations core application stack to acquire new entities. Further duties include
    Building relationships with acquired IT teams and executive stakeholders, manage their expectations and build trust
    Interfacing with clients, vendors, and technical teams to develop appropriate technical solutions to
    business problems
    Project management including scoping, provide analysis of project process, risks and costs
    Review and design key business report detailing relevant growth and risks
    Strong knowledge of reporting measures and data analyst including management information
    Follow acquisition, project manage data migrations to the organisations core applications

    About You...
    The ideal candidate will be university educated or have IT related qualifications, alongside:
    Proven experience of working in a similar role
    Experience and knowledge of Microsoft SQL and Microsoft Dynamics
    Preferably knowledge or certified in ITIL or Prince2
    Broad IT work experience including operations, build, design and architecture in Enterprise environments

    The Reward...
    Within this role, you will be based in central Douglas and will receive
    Competitive Salary
     

    HelpPoint Advisor, Permanent Job, Isle of Man

    PP9809
    Fiduciaries
    Temporary/Contract
    Entry Mid Level
    An exciting opportunity has arisen for a HelpPoint Advisor to join an International life company on a permanent basis. In this role you will answer inbound calls, make outbound calls, answer customer queries and provide support to customers.

    The Role...
    On a daily basis you will
    Respond to customer queries and complaints in an efficient and professional manner
    Escalate customer issues with management when required
    Adhere to company policies and procedures when interacting with customers
    Follow up on customer calls to ensure that customers are satisfied
    Accurately understand clients?£? requests and issues by confirming and clarify information
    Maintain accurate customer records

    About You...
    You will have a minimum of 5 GCSEs including Mathematics and English
    Good organisational skills and time management
    Ability to speak Spanish not essential but would be advantageous
    Ability to work on own initiative

    The Reward...
    You will be based in the Isle of Man business park and will receive
    Competitive salary
    Supportive working environment

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