59 Jobs Found

Compliance Officer, Permanent, Isle of Man

PP10530
egaming & ecommerce
Permanent
Entry Mid Level
Our client, an eGaming company, is seeking a Compliance Officer to compile Data, preparation and submission to regulatory reporting. The Role... You will be responsible for the management of regulatory administration and will include: Keeping abreast of regulatory requirements and assisting with the internal implementation and action plans Assisting in drafting of policies and procedures Assist with external and internal audits Performing compliance reviews (e.g. websites, landing pages, banners, promotions terms and conditions, email templates) to ensure compliance with all applicable legislative requirements Reviewing and updating procedure documents Maintaining and updating relevant registers About You... You will have knowledge in AML & CFT related legislation, alongside: Relevant experience in a compliance role would be advantageous Ability to communicate and influence at all levels of the business Knowledge in governance and compliance philosophies, policy and management practices The ability to analyse and strong organisational skills are essential in order to balance workload and meet deadlines The Reward... You will receive a full time permanent contract, and: A competitive salary Benefits package
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Receptionist, Permanent, Isle of Man

PP10527
Secretarial/PA
Permanent
Entry Mid Level
We have a brilliant opportunity for a full time Receptionist. This role will involve day-to-day operations on site as well as getting involved in various projects. The overall purpose is to support the Workspace Manager with maintaining effective Facilities Management. The Role... Your core responsibilities will include: Building and maintaining effective relationships with customers and internal/external suppliers Support the Workspace Manager in managing and prioritising workloads within the team Meeting and greeting clients and managing bookings for clients meetings About You... You will need: Proven recent experience within a similar role, with experience within Facilities Management being advantageous Proficiency in all relevant MS applications (Word, Excel and PowerPoint) The Reward... Competitive salary and benefits package including pension, life assurance and more! Douglas Located office

Member Support Advisor, Permanent, Isle of Man

PP10532
Customer Services & Sales, egaming & ecommerce
Permanent
Entry Mid Level
Our client, an eGaming company, is seeking a Member Support Advisor to work alongside their team responding to customer problems, enquiries and complaints via live chat, email and phone. The Role... You will ensure high customer service standards are maintained when responding to customer. Responsibilities will include: Investigate fully all enquiries, complaints and problems before resolution Ensure internal procedures are followed when dealing all problems, enquiries and complaints both internal and external Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives About You... You must be prepared to work flexible hours, including evenings, weekends and bank holidays on a rota basis with other members of the team, this is an essential requirement of the role, Shifts range from 08.00am to 23.00pm on a 7 hours basis. You will also have: Experience in complaint handling Previous office experience A confident manner Strong phone contact handling skills and active listening The Reward... You will receive a full time permeant contract, alongside: Competitive salary Benefits package

Financial & Insurance Risk Specialist Trainee, Permanent Job, Isle of Man

PP10505
Legal, Risk & Compliance
Permanent
Entry Mid Level
We have a brilliant opportunity to join an offshore investments and saving company as a Financial & Insurance Risk Trainee. This role is within the Risk, Legal and Compliance department and will have responsibility for learning how to oversee and challenge capital management, credit, market and liquidity risk management. The Role... This position reports to the Head of Risk Your core responsibilities will include: Support with ensuring the Group operates within an appropriate and agreed risk management framework Support with writing accurate, clear and concise reports, including the ORSA Report Support with the annual review process for Risk Policies with the relevant stakeholders About You... You will need: To be part qualified ACA Chartered Accountant or an individual that is looking to commence with or further their accountancy training. Prior experience working in the insurance industry would be an advantage An interest in learning, enjoy new challenges and embrace change To be a self-starter with an enquiring and investigative mind with a desire to want to understand the processes, controls and implications of process and control failures on the business The Reward... Competitive salary, with comprehensive benefits package Douglas located office.

Account Onboarding Advisor, Permanent & Contract, Isle of Man

PP10523
Banking, Funds & Wealth Management, Administration & Business Support
Temporary/Contract
Entry Mid Level
We have opportunities in both a Permanent and contract capacity to join an international bank as an Account Onboarding Advisor. The Role... Provide customers with guidance and extensive information to help them successfully choose a new International product Ensure clear instructions are provided on what documentation is required to adhere to risk policies & procedures Maintain self-motivation and organise time effectively to ensure a balanced approach to support the delivery of business area needs About You... You will need: Previous experience in customer service role Knowledge of customer onboarding processes, procedures and experience of applying CDD’s would be an advantageous but not essential Ability to deal with complex matters, using your customer service experience to efficiently manage customer relationships Take ownership of your own development to enhance your skills & knowledge The Reward... Competitive salary and flexible working hours Central Douglas located office

Account Service Advisor, Permanent & Contract, Isle of Man

PP10521
Banking, Funds & Wealth Management
Permanent
Entry Mid Level
We have a brilliant opportunity to join an international bank as an Account Service Advisor. This role is perfect for someone looking for an entry level role into the Banking sector. The Role... All training is provided for this role Your core responsibilities will include: Entering data into standard company systems Interacting courteously to exchange information Working within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues Carrying out routine customer needs support tasks and assists others by following established procedures About You... You will need: Ability and willingness to pick things up Ability to deal with complex matters, using your customer service experience to efficiently manage customer relationships Strong customer service skills The Reward... Competitive salary and flexible working hours Central Douglas located office

Sales Assistant & Research Analyst, Permanent Job, Isle of Man

PP10004
Customer Services & Sales, egaming & ecommerce
Permanent
Entry Mid Level
We have an exciting opportunity to join an iGaming group as a Research Analyst & Sales Assistant. You will work closely with the Head of Sales, Head of Account Management, and Account Managers to provide full administrative support. The Role... Your core duties will include: Leading market research and lead generation processes Managing and updating the CRM, plus any documentation as required Undertaking competitor research, and presenting findings Researching new leads, and do pre-qualification based on findings About You... You will need: Experience in the gaming industry and an understanding of software development processes is advantageous Good understanding of both qualitative and quantitative research methods Experience with a CRM (Jira) Strong analytical skills, and experience in gathering, manipulating, interpreting and presenting data The Reward... Competitive salary Central Douglas located office with flexible / hybrid working policy

Product Support Technician, Permanent, Isle of Man

PP10506
Insurance & Insuretech
Permanent
Entry Mid Level
We have a brilliant opportunity to join an established Life Assurance Company as a Product Support Technician. The successful candidate will based in the Douglas office working with the Product team in the promotion and maintenance of current/historic products. The Role... Reporting to the Product Manager, this is a varied role that would suit a candidate with an inquisitive mind looking to develop a greater understanding of international life assurance Your core responsibilities will include: Maintenance of existing product literature, ensuring that all documents continue to meet regulatory obligations Preparation of promotional materials, making sure they are clear, not misleading and can be easily understood by the intended audience Creation and maintenance of servicing forms, working with stakeholders throughout the group to deliver both electronic and hard copy documents whilst maintaining consistent “on-brand” approach About You... You will need: Proven prior experience in the life assurance industry Proficient Microsoft Office skills and possess strong organisational and planning skills To be a confident and dedicated self-starter with a pro-active approach to work loads The Reward... Competitive salary and benefits package including generous discretionary bonus scheme, voluntary “double matching” pension scheme, on site gym and more! Douglas office

Senior Admin - Tax and Technical, Permanent, Isle of Man

PP10518
Administration & Business Support
Permanent
Entry Mid Level
An international Life Assurance company are seeking a Senior Administrator within their Technical & Tax Reporting team, the main purpose of this role is to contribute to the Chargeable Events reviews, production of certificates and support the annual HMRC submission in accordance with UK regulatory requirements. The Role... To contribute to the delivery of your own and the team’s objectives, ensuring that the organisations strategic goals are reached. Investigating and resolving complex Chargeable Events cases and queries in a professional and timely manner Reviews of Chargeable Events for UK clients and producing certificates Chargeable Events data submission to UK HMRC Ensuring all own and team work is completed within the team’s SLAs and high quality standards About You... Good communication and interpersonal skills Ability to work well individually and as part of a team Ability to work to tight deadlines Previous Life office experience is desirable but not essential Previous Chargeable Events experience is desirable but not essential Innovative, takes bold steps forward The Reward... Competitive Salary Benefits package

Cashier, Permanent, Isle of Man

PP10515
Banking, Funds & Wealth Management
Permanent
Entry Mid Level
An International Bank is currently seeking a Cashier, customers will be at the heart of everything you do and you will be committed to providing outstanding service in every interaction. The Role... Guiding and supporting our valued customers, helping them to achieve their financial goals Understanding the needs of our customers and helping them with their banking needs Completing general banking requests such as payments, balance enquires and transfers Helping customers to understand the different ways they can bank with us and the range of services we can offer Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience About you... Experience in a customer facing environment Strong communication skills A passion for customer services The Reward... Competitive Salary Benefits package Based in Ramsey

Transaction Monitoring Analyst, Permanent Job, Isle of Man

PP10513
Administration & Business Support
Permanent
Entry Mid Level
Our client, an International Bank, are looking for a Transaction Monitoring Analyst to investigate alerts to establish if the transactions is or is not suspicious evidencing the full investigation in the alert. The Role... You will be liaising with customers and business to accurately collect and analyse the required information. Alongside: Authorising and investigating all transactions to the KPIs Reviewing processes which could be automated or enhanced to improve the customer and business experience Responding to queries from customers promptly and tactfully within our SLAs About You... You will need strong customer service abilities, and demonstrate: An awareness of changes in trends, policies and regulations An understanding of the industry and its customers Experience of managing stakeholder relationships An aware of AML and Transaction Monitoring The Reward... You will be offered a competitive salary, along with: Either a permanent or temporary contract Hybrid working Benefits package

Mobile Branch Driver, Permanent, Isle of Man

PP10512
Banking, Funds & Wealth Management
Permanent
Entry Mid Level
We are looking for an enthusiastic individual to join an international bank on a permanent basis. The successful candidate will act as the first point of contact to customers across the Island, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank. The Role... Day to day duties will include: Processing all customer branching transactions and making sure that customer records are up to date with any outcomes and actions Develop relationships with customers to understand and meet their needs and use your knowledge to explain the benefits of products and services Build and maintain a thorough understanding of the local community, community hubs and key stakeholders About You... You will need to be over 21 to drive one of the mobile branch vehicles, and hold a valid driving licence: You will ideally already have a category C1 licence, but if not comprehensive training will be provided Understanding of banking sales and service processes along with knowledge of internal and external regulatory , operational , credit and control procedures Excellent banking knowledge Experience within a banking environment Second to none customer service skills The Reward... You will receive a comprehensive salary and benefits package Permanent contract