Step into a customer-focused role where your passion for technology and people comes together in a vibrant retail environment.
The Role
Deliver exceptional service and sales support to customers across a wide range of telecom products and services.
About You
You are friendly approachable and passionate about delivering excellent customer service.
The Reward
The Role
Deliver exceptional service and sales support to customers across a wide range of telecom products and services.
- Provide a professional and welcoming experience for all customers in-store
- Support and sell mobile and residential products tailored to customer needs
- Ensure accurate completion of orders and guide customers through service setups
- Resolve queries and complaints efficiently via face to face email or telephone
- Use internal systems to process orders and support the sales journey
- Meet personal and team sales targets and contribute to company performance
About You
You are friendly approachable and passionate about delivering excellent customer service.
- Previous sales or customer-facing experience
- Strong verbal communication and personal presentation
- Tech-savvy with an interest in mobile and retail technology
- Ability to stay calm under pressure and deal with challenging situations
- Good organisational skills and attention to detail
- Self-motivated with the ability to work independently or as part of a team
- Understanding of or interest in the telecommunications sector
The Reward
- Be part of a supportive and energetic team environment
- Work with the latest in retail and mobile technology
- Opportunity to develop sales and customer service skills
- Contribute to a brand known for customer satisfaction and community focus