A Senior Administrator within the Corporate Actions team is sought by a leading Wealth Management organisation on a permanent basis.

The Role...
You will be expected to contribute to the delivery of your own and the teams objectives, ensuring that the organisations strategic goals are reached.

To achieve this the delivery requires excellent, proactive and quality based customer service across a range of service disciplines. To enable this multi-disciplined approach cross skilling, learning and development are an integral feature of the Client Services philosophy.

About you...
A good communicator with excellent interpersonal skills is required
Ability to work well individually and as part of a team
Ideally candidates will hold previous experience within a Life Office environment
4 GCSEs Grade C or above to include Maths and English and/or NVQ Level 1 or equivalent. Good attention to detail

The Reward...
This is an unmissable opportunity to join a large organisation
Salary in line with skills and experience
Attractive company benefits package

We have a brilliant opportunity to join the island’s largest Private Wealth Group on a permanent basis. As an Automation Developer, you will be responsible for designing & delivering fit-for-purpose and future proof automated processes to stakeholders. This will include well-designed processes and providing training & support to customers and stakeholders.

The Role...
Your core responsibilities will include:
Facilitate identification and evaluation of potential opportunities for change. Identify gaps and improvements
Create and review proposals for improvement initiatives, including high level business case
Help solve unique and complex problems that have an extensive impact on the business. Apply in-depth expertise to any complex problems
Act as an escalation point for complex automation related queries.

About You...
You will need:
Experience of analysing and developing business processes and delivering automation opportunities
Experience of Dev ops and Agile best practices

The Reward...
Competitive salary
Comprehensive benefits, including pension, life assurance, DIS, private health cover

Our client is currently seeking a Lead Systems Developer to make a significant contribution within the Development Team towards their objectives of ensuring that the Information Systems Department develops, delivers and maintains reliable and accurate business website applications and systems that provide real benefits to the business areas throughout the company and our external users.

The Role...
Specifies user/system interfaces, and translates logical designs into physical designs taking account of target environment, performance & security requirements and existing systems.
Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures.
Applies techniques to control the demand upon a particular resource or service.
Carries out the builds and tests in coordination with testers and component specialists maintaining and administering the tools and methods – manual or automatic - and ensuring, where possible, information exchange with configuration management.
Translates object and data models into appropriate database schemas within design constraints.
Interprets installation standards to meet project needs and produces database components as required.
Evaluates potential solutions, demonstrating, installing and commissioning selected products.

About You...
Experience as a Senior Systems Developer and leading a team.
Proficient in Microsoft.Net
Familiar with SOAP, XML, SOA & SOLID principles
Software related BSC or equivalent experience

The Reward...
Salary in line with experience
Benefits package

Our client is seeking an Operational Risk and Control Team Manager to support the Client Services and other operational teams in managing risks effectively.

The Role...

Provide oversight and challenge to ensure that controls are being managed
Improving the control environment and overall service to our clients and advisers including Anti-Money Laundering technical support, complaints handling and business retention
Support the ongoing development and embedding of the business’ risk strategy
Conduct Assurance Reviews, control testing, root cause analysis and other ad hoc investigations
Provide specialist support in relation to Operational Risk policies, standards and processes
Manage the operational risk register ensuring all open risks are identified, recorded and escalated appropriately
Oversee completion of management and audit actions
Provide people and performance management, development and coaching support
Ensure delivery of the Operational Risk and Control team plan
Deputise for the Head of Operational Risk and Control as required

About you...

Institute of Risk Management or International Compliance Association qualification
Educated to degree level or equivalent experience
Financial Services Industry, particularly operational / client service experience
Experience of managing and leading diverse teams
Experience of designing or operating operational risk management processes and procedures
Experience of designing and producing management information and reporting
Has awareness of all relevant regulatory bodies and associated principles.

The Reward...

Comprehensive benefit package
Competitive salary

Our client is seeking a permanent Literature Executive to take responsibility for tasks and initiatives with respect to literature asset maintenance, amendment and quality assurance for company Literature assets and products

The Role...
To assist the Group Literature team in relation to the implementation of a literature management system and the standardisation and maintenance of product literature
Assist in the coordination of data exchanges with relevant third party intermediaries and other entities
To ensure that literature maintenance and enhancement occurs in accordance with internal policies and Governance
You will provide effective quality assurance and storage within the literature management system
To communicate and liaise with relevant staff for product development and literature management, including the evaluation of ideas and suitability of recommendations.

About you...
Knowledge of Microsoft Office
Experience in Financial Services and/or strong academic background
Experience of working in a technical writing/insurance/legal support area would be advantageous
Strong drafting skills and a logical approach.
Attention to detail and accuracy

The Reward...
Comprehensive benefit package
Competitive salary
Parking

A life assurance organisation requires a Test Lead to plan and deliver testing services for the business and its projects. Configuring new systems and services to perform as specified, you will ensure that any quality risks associated with deployment are covered.

The Role…
You will manage testing projects and, as such, your duties will include:

Taking test lead role for project/BAU deliveries, planning test activities, setting clear expectations and allocating work to the assigned testers and monitoring progress

Acting as quality advocate for projects/BAU work, helping to ensure that adequate time is allowed for testing and an acceptable level of coverage is achieved

Undertaking design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed process standards and industry specific regulations

Performing static testing of project documentation to improve quality of requirements and design

Providing test estimates (both ROM and firm) to help ensure work is sized accurately and planning is on the correct basis

Providing regular progress reports (verbal and/or written as needed) to QA Manager, project managers and senior managers

Pro-actively identifying and escalating issues that impact testing, providing suggestions for mitigation

About You…
To thrive in this role, you will need:

Previous experience in a similar software testing role, leading testing & managing resources

In-depth knowledge of Microsoft Office Applications (i.e. Word, Outlook, Excel and PowerPoint).

Analytical Thinking: Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts.

ISTQB Foundation Certificate in Software Testing would be an advantage

The Reward…
This is a great opportunity to begin working for a reputable company. In return for your expertise, you will receive:

Competitive salary

Comprehensive benefits package

Central Douglas working location

Our client is seeking a Senior Payments Administrator. You will primarily be responsible for the processing of a variety of company payments and expenses.

The Role...
The main responsibilities of the role are:
Ensuring the smooth processing of money in and money out, with a focus on controls
Handle payment related queries internally and externally
Daily processing of invoices, ensuring payments are verified and paid within service standards and adherence to the Group Expense Policy
Maintain strong working relationships with banks, business partners and colleagues across the business

About you...
Have four years experience within financial services, preferably within a payments processing role
A good working knowledge of the major international banking systems
Have experience using accounts payable and accounting systems
Have a strong understanding of the technical processes within a payments team
Have a high level of attention to detail, particularly working with figures.
A good working knowledge of MS Office and in particular Excel

The Reward...
Competitive salary and benefits package

We are looking for a part time risk officer to advise on the risk management, coordinates and monitors implementation and compliance across the business and provide challenge.

The Role...

Your day to day duties will include:

Advising on the design and operation of the risk management framework, including risk categorisation, assessment, risk appetite and tolerance
Provide advice and challenge on risk aspects of business strategy setting, corporate planning and decision making processes including new product approval
Develop and embed a process in business strategy setting, corporate planning, and decision making process
Provide oversight and validation of internal and external reporting of risk
Ensure that data used by the club to assess its risks are fit for purpose in terms of quality, quantity and breadth
Identify and review notifications by others of new or emerging risks and loss/near miss events

About You...

You will have previous experience within a risk management position alongside:

Strong regulatory and technical knowledge
Experience of working in a risk management role in insurance
Prepared to work independently and flexibly on a range of areas
Able to communicate and influence positive changes
Ability to manage relationships

The Reward...

You will receive:
Competitive salary
Part time working hours
Central Douglas working location

We are currently recruiting for an experienced Administrator to be actively engaged in both data entry and client query resolutions.

The Role...
Set up new clients on the systems and respond to client administrative requests
You will be encouraged to collaborate with colleagues in your own team and in the wider business. This includes actively suggesting ways we can improve our systems and services.
You will have direct access to the leadership of the business who will provide ongoing support, with a career path laid out for you should you want to progress


About You...
We are looking for a new team member to become an active part of our small hard-working team, In your role you:
Must be comfortable solving problems you may not have faced before (and seeking help to do so)
Comfortable with using a computer and dealing with queries on multiple systems
Must have a high level of accuracy when entering data
Must be good at time management
Must enjoy being busy
Must be able to spot problems and suggest solutions

The Reward...
Competitive Salary
Flexibility to work from home when required
Opportunities for learning development
Access to a unique office environment designed to replicate working from home

We are currently recruiting for an experienced customer service assistant to be actively engaged in customer query resolutions and relationship building at all levels.

The Role...
The successful applicant will become an active part of a small, hardworking team, you will both proactively contact customers to ensure they are happy with the service provided and react to inbound customer queries to find a resolution. You will:
Collaborate with colleagues in own team and the wider business, including suggesting ways to improve systems and service
Communicate with customers by telephone confidently and with excellent customer service skills
Strike up conversations with clients and lead communications

About You...
To be successful in this role, you will need to be experienced in managing client relationships, in a professional manner, you should:
Possess excellent communication and computer skills (preferably with experience of sending emails using a CRM system)
Be forward thinking, self-motivated and comfortable working within a small team in the office, or from home unsupervised
Have a high level of accuracy when entering data
Be comfortable with using a computer or dealing with queries on multiple systems

The Reward...
Competitive salary and commission
Flexibility to work from home when required
Opportunities for learning development
Free parking

Accounts Administrators required to provide a high quality, accurate financial administration service in accordance with agreed procedures, service and quality standards

The Role...
Ensure all personal actions support the team objective to deliver high quality service that meets SLA and KPI targets, whilst conforming to relevant regulatory requirements
Ensure that documents and processes are correctly authorised, complete and accurate
Apply knowledge and skills in the treatment of differing standard and non-standard transactions, some of which will have a financial impact, depending upon the conclusions
Resolve problems and queries arising on the Section and provide assistance, advice and offer alternative solutions to internal and external customers and suppliers (verbally and in writing) in an effective and professional manner
Assist in proving the correctness of the Company’s records by operation of timely, secure and effective controls and processes, likely to include completion of both straightforward and more complex reconciliations, investigating and clearing any items arising.
Prepare, check and control information and payments for despatch to internal/external customers and suppliers (e.g. cheques, commission statements, remittance advices, standard and non-standard letters/memos etc)

About you...
Minimum 5 GCSE’s or equivalent, including Maths and English
Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines
Numerate and accurate, with good keyboard skills and capable of working to the required standards within tight deadlines

The Reward...
Salary dependant on level of experience

We have a new opportunity for a Finance Manager to join a local Offshore Banking and Finance Group, on a permanent basis. The role holder will primarily be responsible for management accounting.

The Role...

Responsible for leading and overseeing the finance team’s day to day operations, and the preparation of monthly management accounts, you will also:

Manage the general ledger
Ensure that key balance sheet items are reconciled
Timely review of bank reconciliations
Prepare management accounts

About You...

The ideal candidate will be ACCA or ACA qualified, and have:

Experience within the financial services sector
Excellent knowledge and technical use of SUN/VISION account systems
Systematic work approach and excellent attention to detail

The Reward...

You will be joining a central Douglas based company on a permanent basis and will receive:

Competitive salary and benefits package
Inclusive working environment
35 hour working week

We are looking for a Finance Business Analyst to join our client, a local Offshore Banking and Finance Group, on a permanent basis. This role is ideally suited to someone looking to begin their journey in a career as a Business Analyst.

The Role...

In this position you will use your skill set to:

Deliver finance automation plan
Carry out daily reporting requirements
Assist the reporting accountant with preparation of monthly reporting
Develop and maintain reports and dashboards using excel and Power BI

About You...

You will have either a degree or A Level in Mathematics (or equivalent) , and:

Good working knowledge of Microsoft Office
Willingness to study SQL Database and PowerBI courses
An interest in Business Analysis, Project Management and Technology
Systematic work approach

The Reward...

You will receive:

Full time, permanent contract
35 hour working week
Central Douglas working location

We are looking for a moment banker to join our client, and international bank, on a permanent basis.

The Role…
As a moment banker, you will deliver an expert, quality driven service to clients, on a daily basis you will:
Proactively achieve set personal and departmental targets for sales, productivity, quality and accuracy
Own and manage customer complaints
Work with team leader and members to deliver excellent customer service
Share best practice, knowledge and experience with other team members

About You…
You will have experience of operating in a customer facing role, within a professional services environment, and:
Proven ability to meet performance standards
Excellent customer service and communication skills
Attention to detail and able to operate accurately with minimal errors
Experience within a finance services environment would be beneficial

The Reward…
You will be joining a well-respected financial institution, and will receive:
Permanent full time contract
Inclusive working environment

Our client is seeking a permanent full time Trust Officer to provide and maintain a superior level of trust administration and service to advisers, settlors and beneficiaries of trusts administered by the business.

The Role...
Ability to vet new trust business applications
Process annual reviews and highlight issues, and process any amendments to trust or client information
Ability to vet and process investment switch requests
Vet and process requests for distributions to beneficiaries and assignments and Requests for Payments
Process invoices and trust company payments as required
Fully competent in the trust review process, with the ability to vet/check the work of others, raise issues and offer solutions

About you...
Minimum of 2 years’ experience in Financial Services
At least one year’s experience within a Life Company
Good Knowledge of Microsoft Office Applications (Word, Excel, Outlook)
Basic understanding of the taxation regime for offshore investment bonds and the UK IHT regime for the taxation of trusts
Good understanding of the structure and administration of bonds and investment options
Knowledge of the regulatory framework (AML/KYC)
Ability to train/coach others
Has obtained or is prepared to work towards a Professional Qualification for example, STEP, DipPFS, or equivalent

The Reward...
Competitive salary and benefits package

Our client is seeking a Payments Administrator within their cash processing team.

The Role...
The main responsibilities of the role are:
Timely and accurate processing of all outward payments to clients, brokers and external suppliers
Investigating and answering of all payment related queries from internal departments and external banking partners
Provide banking expertise to colleagues and business partners and maintain strong working relationships with banks, business partners and colleagues
Be conscious of any risks, and mitigating appropriately and escalating where necessary

About you...
A working knowledge of the major international banking systems
A good understanding of Microsoft Excel and Outlook
At least two year experience working in a Financial Services environment.
Payment processing experience is desirable
Have a high level of attention to detail, particularly when working with figures
Ability to deliver quality and timely results on a daily basis
Be able to communicate effectively on financial processes both verbally and in writing
To be able work independently within agreed objectives taking personal responsibility for delivery

The Reward...
Competitive salary and benefits package
Onsite Parking

Experienced Compliance professional required – one day per week (flexible), Isle of Man

Our client, an award winning financial advisory business, requires an experienced individual to undertake the following compliance activities on behalf of the business:

Update procedures and processes as regulatory and industry requirements and guidance are issued
Understand and follow regulations to ensure all processes and procedures comply
Maintain corporate governance framework
Oversight of all systems and procedures in place for quality of advice, T&C and compliance to ensure they are up to date with IOM FSA guidelines
Submit IOM FSA Returns
Check Recommendation Reports & AML Checks
Maintain a good working relationship with the regulator
ct as a member of any internal committees
Maintain FSA Registers
Manage any Complaints
Support other areas of the business where needed

To discuss, in confidence, please contact Lucie Dolman – lucie@paragon.co.im or speak with the Paragon Team on 665115.

An experienced Technical Support Engineer is sought by an eGaming company on a permanent basis, the role holder will support a busy team of traders, providing and assisting with their IT needs and requirements

The Role...
Installing and configuring hardware operating systems and applications
Maintaining systems and networks
Responding to both internal staff and external client IT queries
Providing full on-site IT support

About you...
Previous practical experience with IT Security, Remote Access and Site to Site VPNs, Disaster Recovery, Microsoft Server technology
Ideally holding a CCNA/MCP certification
Excellent communication skills, able to communicate with staff at all levels
A genuine interest and aptitude for IT

The Reward...
This role operates on a shift pattern basis - flexibility for evening, weekend, and public holiday work is absolutely essential, highly competitive salary and attractive company benefits package

We are looking for a Bank Operations Change & Business Risk Manager to join our client, and international bank on a permanent basis. The role holder will be responsible for defining and influencing the implementation of change projects to improve month end reporting and controls, amongst other tasks.

The Role…

Responsible for maintaining and enhancing the branch operating model to ensure the effective and efficient functioning of the business, you will:

Promote the use of reports, analytics, trend analyses and insights through identifying and involving all relevant stakeholders across the business unit
Provide support and act as first port of call for business unit executives on tactical projects and strategic reporting needs
Engage with teams to obtain business intelligence and management information for the business area
Ensure that the reports are prepared at the required frequency and distributed to decision makers
Keep abreast of any new guidelines and legislation. Identify implications thereof for the business and document new processes as a result and advise the stakeholders

About You…

You will have experience in international banking or similar regulated environment, and:

Previous project management experience would be advantageous
Understanding of financial and global markets, investment banking, economic and market drivers, risk and regulatory environments
Experience in providing enabling functions support to a business unit across multiple disciplines such as financial procurement, technology or project management
Ability to analyse statistics and other data and create reports and presentations for use by others

The Reward…

You will receive:
Central Douglas working environment, competitive salary & benefits package

We are looking for a motivated leader to join our client’s investment operations team, as a first line assurance team leader. The successful applicant will be responsible for a particular focus on risk, query resolution and risk based internal monitoring covering process and system work streams.

The Role...

Joining on a permanent basis you will:

Own and manage the completion of first line assurance monitoring; test, evaluate and report results
Work with other project teams to integrate new activities, mitigate impact to the business areas
Focus on developing, implementing and sharing best practice across the company
Consider the risk and control impact of the implementation of new processes and procedures through the investment operations area, acting as a link between 1st, 2nd and 3rd line risk functions
Effective verbal and non verbal communication with key stakeholders

About You...

To be a success you will need:

A good understanding of all investment operations functions
An understanding of risk reporting methods and associated policies
High level awareness of FSA regulatory reporting requirements
A working knowledge of FATCA/CRS and IRS

The Reward...

Upon joining you will receive:

Competitive salary
Comprehensive benefits package including flexible hours, volunteering opportunities, training and development
Excellent supportive working environment

Our client has an exciting opportunity for a manager to lead a busy reconciliations team. Joining on a permanent basis, the successful applicant will provide inspiring leadership to the team who are responsible for the reconciliation of all cash and stock transactions, ensuring they are accurately reconciled in line with regulatory policies and departmental and corporate procedures.

The Role...

Your daily duties will include:

Manage reconciliation of stock and cash positions using interfaces, website and/or statements
Manage the investigations of any reconciliation differences and liaise with internal and external customers to ensure differences are resolved
Maintain accurate records of reconciliations that have been matched and provide regular statistics to the senior control manager
Complete any management information statistics, as directed by the senior control manager

About You...

If you have demonstrable experience working within an investment services environment and have commenced, or wishing to pursue your CISI, this could be a great opportunity for you. For this opportunity you will need:

Strong communication skills
An excellent work ethic
Good understanding of industry products
Excellent knowledge of applicable regulations and able ot manage risk relating to established or new processes and non routine issues
Ability to identify departmental risks

The Reward...

Upon joining you will receive:

Competitive salary
Comprehensive benefits package including flexible hours, volunteering opportunities, training and development
Excellent supportive working environment

Are you a reconciliations administrator looking for your next challenge?

Working within the investment services area, you will play a key part in the reconciliations team, where you will reconcile stock and cash positions, alongside other tasks.

The Role...

Within the role, you will:

Use your Excel skills to compile and complete management information statistics
Investigate and document any reconciliation differences and liaise with other departments to ensure those differences are resolved
Reconcile the stock and cash positions using interfaces, web sites and/or statements
Maintain accurate records of reconciliations
Attend training and develop knowledge and skills by completing relevant qualifications

About You...

As important as experience is, it’s equally important that you have transferable skills to be a success, for this opportunity they include:

Strong communication skills
An excellent work ethic
1st class attention to detail
Able to achieve client deadlines
Understand the importance of procedures for risk management

The Reward...

Upon joining you will receive:

Competitive salary
Comprehensive benefits package including flexible hours, volunteering opportunities, training and development
Excellent supportive working environment

Our client has an exciting opportunity for a first line assurance analyst to test, evaluate and report results to identify potential risks and assist where necessary to implement changes to processes as required.

The Role...

You will be responsible for the 1st line compliance monitoring programme in line with the AML code, FSA rulebook and internal policies and procedures. Alongside this you will:

Monitor, test, evaluate and report first line assurance monitoring
Following testing, highlight when changes to processes and procedures may be required
Work with other project teams to integrate new activities
Support the operational teams with ongoing monitoring of data accuracy and integrity

About You...

You will have a high level of awareness of FSA regulatory requirements, and:

Working knowledge of FATCA/CRS and IRS reporting requirements
Previous investment operations experience is preferred
Excellent attention to detail
Take ownership for problems to ensure they are resolved

The Reward...

Upon joining you will receive:

Competitive salary
Comprehensive benefits package including flexible hours, volunteering opportunities, training and development
Excellent supportive working environment

Bookkeeper required to join our client, a trust and corporate service provider, on a permanent basis. As a bookkeeper you will support the accountants with general accounting duties, provide financial information, maintain accurate accounting files and prepare accounts with management information, alongside other tasks.

The Role...

Working within the finance team, directly dealing with directors and senior managers, you will:

Record day to day financial transactions and complete posting process
Verify that transactions are correctly recorded
Raise invoices
Make and record payments
Prepare ledger balances and otherwise help to control accounts and data

About You...

Applicants should have an interest and commitment to ongoing professional development and training, and be working towards AAT/ACCA/ACA accreditation alongside:

Knowledge of offshore trust and corporate structures and current offshore environment would be advantageous
Good knowledge of accounting practices

The Reward...

You will receive:

Competitive salary, reviewed annually
Comprehensive benefits package including health insurance (after completion of 6 months probationary period), pension and bonus incentive scheme (after completion of 12 months’ service)
Parking space
Study support

We are recruiting for a Senior Administrator to join an international life assurance provider on a permanent basis within their Investments team.

The Role...
To ensure that we provide a service to our customer in line with our Company values you will:
Have detailed knowledge of the end to end processes within Investment Operations; specifically within a Dealing and Settlement environment
Knowledge of placement/authorising of trades, retrieving contract notes, trade completion and settlement.
Support the cash management processes; payments out and the allocation of funds received from fund houses and nominees/platforms
Act as a subject matter expert (SME) and handle complex queries, complaints, raise risk events and provide a high quality of service
Accurately record and execute dealing instructions
Place all external trades and investment transactions
Support process improvements, tactical initiatives and projects which impact Investment processes
Provide product information and undertake tasks in response to complex customer requests
Train, coach and mentor new and existing team members, taking ownership of training plans
Maintain a high level of technical and specialist skills, experience and knowledge, enabling rotation into other teams
Deputise and represent the Team Leader
Investigate and resolve complex complaints, deal with telephone queries and fully document how they are resolved

About You...
You will have studied towards attainment of CISI Introduction to investments (desirable, not essential)
Hold 5 GCSEs at grade C and above including English and Mathematics
Proven experience within a similar position

The Reward...
The successful applicant will receive a permanent, full time contract, alongside:
Competitive salary and benefits package
Core 9 till 5 working week

Our client is seeking a Corporate and Trust Administrator to effectively manage a portfolio of corporate, trust & foundation clients.

The Role...
Administering Companies, Trusts and Foundations established in a variety of jurisdictions (including involvement in the acquisition and disposal of assets / liabilities such as residential and commercial property, private yachts, private and public shares and other commercial ventures)
To be the main point of contact for corporate, trust & foundation clients and to deal with their specific enquiries
Ensuring the database is updated accurately with information held for personal and corporate/foundation data for each entity
Preparing and filing statutory documents dealing with amendments to company and foundation particulars and recording amendments to relevant databases
Despatch fee invoices to corporate & foundation clients and monitor debtors
Completion of Formation & Dissolution/Termination procedures on behalf of corporate, trusts & foundation structures.

About You...
Ideally you will hold the Offshore Certificate in Corporate Administration
Be qualified, part qualified or willing to work towards professional qualification such as ICSA, STEP
Have experience of working in a corporate / regulated environment
Have experience of working at Corporate Administrator level and is keen to progress to Senior level or is currently operating at Senior level
Previous experience of building rapport and establishing excellent relationships with customers

The Reward...
In return for your hard work, you will receive:
Discretionary bonus
24 days annual leave per calendar year plus all Isle of Man & UK public holidays
Probation period of 6 months after which they pay 5% employers pension contributions into the pension scheme which is with Aviva
Death in Service
Income Protection Policy
Free parking
Full study support for a relevant qualification (study contract will be applicable)

An international shipping company and corporate service provider is seeking a Crew Accounts Administrator to take responsibility for the payroll and accounting on a portfolio of vessels.

The Role...
Working in a busy environment, you main duties will include:
Calculating and processing seafarers’ payrolls and final wages
Processing the crew’s monthly home allotments and special allotments, as well as statements to the owners of the vessels
Processing the vessel crew expenses each month and preparing payments to seafarers, whilst reconciling balance sheet accounts
Maintaining the monthly records within the accounting software for your portfolio of vessels
Corresponding and communicating with masters, manning agents, owners and other external parties relating to crew accounting matters
Contributing to other ad hoc projects

About You...
Our client wants a detail-oriented individual with an excellent work ethic. You will need:
Previous experience in a similar role; bookkeeping experience would be advantageous
Some knowledge of Sun Accounts would be beneficial

The Reward...
In addition to the opportunity to join a well-established business, you’ll also receive:
Great salary, commensurate with skills and experience
Douglas working location with on-site parking

A rapidly emerging Bitcoin and Fintech organisation with ambitions plans are currently seeking an Administrative Assistant to join their driven, talented and mission focussed team in delivering best in class technology across the globe.

The Role...
The successful candidate will play an integral role in supporting the Chief Technical Officer and Chief Operating Officer with key responsibilities including:
Performing a range of administrative tasks to support the CTO and Operations Manager, as required
Undertaking HR Support tasks such as on boarding and payroll administration
Diary Management & Control
Answering telephone calls, organising meetings and maintaining workflow tools

About You...
You will have demonstrative experience as an administrative assistant within a professional services environment, alongside:
A discreet and confidential manner
Excellent attention to detail and analytical skills
Proficient user of Microsoft word and excel

The Reward...
Working 40 hours per week, with a competitive level salary

We are looking for a HR Administrator to join an international Wealth Management company on a permanent basis, the role holder will build and maintain effective working relationships across the business, amongst other tasks.

The Role...

Reporting to the HR Business Partner , you will be a key member of the team working to ensure people practices across the business are supported and all HR administration is accurate, timely and high quality. On a day to day basis you will:

Support the people agenda through the accurate and timely management of all HR administration through the full employee lifecycle
Support the employee value proposition through the onboarding of new employees through offer through to induction
Support the implementation of organisational change activities
Provide procedural advice and guidance to leaders and staff on all aspects of the employee lifecycle
Champion the development of a high performance culture throughout the business
Participate in project initiatives as part of the wider HR team, sharing knowledge and taking the lead if asked

About You...

You will have an understanding of the HR industry, and:

CIPD Level 3 or be actively be studying (Study support available)
Awareness of GDPR and ensures exemplary record keeping
Able to prioritise a high volume of work
React positively to change, encourage others to see the benefits of change and to learn from it
Basic knowledge of relevant employee legislation
Ability to build and maintain professional relationships

The Reward...

You will receive:

Competitive salary and benefits package
Study support
Excellent working environment
Full time, permanent contract

Company Secretary required to join a global wealth management company in a permanent capacity on the Isle of Man. The role is to provide support to the international business oversight Board and its Board Committees.

Ensure the business entities operate within the group governance arrangements and in line Companies Act and other relevant legislation across its various jurisdictions

The Role...
Act as Company Secretary to certain key Boards and Board Committees
Work with the respective Chairs, Non-executive Directors and Management to set appropriate board calendar, manage the Board Charter, including role profiles
Perform annual effectiveness review and review against the relevant Charter
Working with Regulatory Compliance, support the directors in demonstrating that the directors are fulfilling their regulatory responsibilities
Working with Regulatory Compliance, support any new director applications for relevant regulators
Oversee and support the induction of NEDs to the Board / Committees
Manage the entities within the business to ensure Group entity statutory records are compliant with legal, statutory and regulatory requirements
Review corporate documentation such as report and accounts
Respond to technical company secretarial queries from the business
Ensure that the Company Secretarial policies and procedures are reviewed routinely and implemented in an appropriate manner.
Update the Co-Sec Statuary databases and records as required
Manage projects to support the delivery of the overall team and strategy
Oversee execution of corporate documentation.


About you...
Proven Company Secretary experience gained in a professional or regulated environment
Valid and valuable knowledge of governance requirements in IOM.
Good understanding of corporate governance arrangements
Good experience of influencing with senior stakeholders.
Qualified Chartered Secretary (ICSA) or extensive relevant experience.

The Reward...
Competitive salary and comprehensive benefits
 

We are looking for a keen and ambitious individual with an interest in debt management, to join our client’s finance team on a permanent basis. As debt management coordinator you will be responsible for managing and controlling the group’s global debt book.

The Role...

The successful candidate will be exposed to all areas of finance across the group, with the opportunity to build strong relationships with client managers and colleagues across all offices. You will:

Control and manage the global debt book, covering IOM, Hong Kong, Jersey, Malta, Luxembourg, Bahamas, Cayman and Switzerland
Hold monthly meetings with head of departments
Set monthly debt provisions across the group along with settling of monthly manager cash collection targets
Chase outstanding debt
Monthly review of group aged debt and report on aged debt, recoverability and provisioning to group finance
Involvement in client cash reviews

About You...

The successful candidate will ideally have strong experience in a financial background, ideally within corporate services, and:

A background in debt management would be advantageous
Excellent interpersonal and communication skills
Proven working knowledge of excel and Microsoft dynamics NAV
Excellent team working skills and the ability to work confidently on your own initiative
Proven experience within a similar position

The Reward...

You will be joining a global corporate service provider with state-of-the-art offices based in central Douglas and will receive:

Competitive salary and benefits package
Full time, permanent position

An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment Compliance Assistant

The Role...
You will assist the compliance team with a variety of administration to help effective delivery of the clients content into current and new markets, wider responsibilities will include:
Supporting the Compliance Team with any day to day tasks / projects
Promoting and enhancing a strong companywide compliance culture
Dealing with enquires both internally and externally

About You...
Applicants should have proven experience in a similar role is preferred and ideally the candidate will have experience in the same role within the iGaming industry alongside:
Administration experience within a compliance role
Understanding of the iGaming industry
Excellent communication skills
Strong IT skills and a good knowledge of Microsoft packages
Strong attention to detail and organisational skills are essential

The Reward...
The successful applicant will receive:
A competitive salary, excellent benefits package and scope to develop

We have a new opportunity to join the largest Life Assurance and Private Wealth Management group on the island. As Dealing & Settlements Team Leader, you will assist the team manager with the effective running of the team, facilitating a high-performance and accurate culture, supporting team members through regular performance check-in conversations.

The Role...
Your key responsibilities will include:
Contribute to team motivation with regular team discussions and team meetings. Influencing a culture of inclusion, cross-team collaboration, recognition, and support
Ownership and resolution of escalations and complaints
Accountable for the co-ordination of the team’s activities, escalating concerns and providing recommended solutions
Monitoring risk management within the team, identifying breaches and complaints, performing the required investigations and root cause analysis to identify any development that may be required to enable the team to learn from and mitigate mistakes

About You...
Good understanding of Life Assurance sector - specifically Dealing & Settlements
Desire to support growth and development of people
Experience in data analysis and reporting
Route cause analysis & problem-solving skills
Excel & SharePoint knowledge is a requirement.

The Reward...
Competitive salary
Comprehensive benefits, including pension, health cover, life assurance, and DIS

We are recruiting an accounts services administrator on an initial contrat basis to provide administrative support across the Account Services Department supporting the Debit Card, Internet Banking, Scanning and Static teams.

The Role...
Maintain and update customer information on a continuous basis following set processes and procedures
Complete debit card related instructions, internet banking registrations, password/memorable date changes for both personal and corporate clients from various business channels
Completing various ad hoc administrative tasks

About You...
5 GCSEs with minimum grade C in both Maths and English Language
Previous experience within a banking operations
Excellent Communication skills
Experience of working within a team

The Reward...
Full time, initial contract
Based in Central Douglas
Competitive salary

We are recruiting for a Trainee Actuary to join our client, an international wealth management provider, on a permanent basis.

The Role...

The Trainee Actuary will contribute to the proposition management and development function of utmost wealth solutions by partaking in product development and product enhancement, including pricing, design, profitability, marketing position and analysis of new opportunities. Alongside this you will:

Prepare and use profitability models
Support design and profitability analysis of new product developments and product enhancements
Produce ad hoc manual illustrations on request
Produce quotations for special deal requests under time pressure
Provide actuarial support to the other teams

About you...

Applicants will have an actuarial degree qualification and will have:

Some experience working in a pricing, modelling or valuation role
Excellent written and verbal communication skills
project management skills
strong computer skills including some or all of the following: Advanced MS excel, Word, Access, Visual Basic, Iris-C, SQL

The Reward...

You will receive:

A full time, permanent position
Competitive salary

An excellent opportunity has arisen within an international life assurance firm for a Senior Business Analyst whose primary focus will be the scoping and analysis phases of projects.

The Role...
Your main responsibilities will cover
Business Case Development
Root cause analysis
Requirements elicitation and documentation
UAT Support
Best practice development
Coaching, reviewing and encouraging growth in the team

About You...
They’re looking for an individual who has a growth mind set; who is willing to challenge and be challenged. As such, you’ll need
Significant experience in a Business Analyst role
Previous experience within a financial services setting
Good understanding of waterfall and agile deliveries

The Reward...
This is an ideal opportunity for a Business Analyst to take the next step in their career. You will receive
Generous salary
Comprehensive benefits package

We have a brilliant opportunity to join a well-established Financial Group as an Accounts Administrator. The role holder will support the Finance Team with the day-to-day accounting and administrative requirements and champion digitisation and automation in the Finance Department.

The Role...
Your core responsibilities will include:
Completing bank reconciliations including downloading bank statements, investigating all payments made and receipts taken
Prepare weekly bank unallocated report summarising unreconciled differences
Monitoring income payment requests and timely input and processing of payments on banking platforms
Manage and monitor email communications concerning bank reconciliation
Posting to accounting ledger all daily and month end transactions ensuring that data imports are standardized and of a high quality

About You...
You will need:
Advanced excel skills would be advantageous
Knowledge of expenses management, including accounting and payment
Good written and oral communication skills

The Reward...
Competitive salary
Comprehensive benefits package

We are currently seeking a Dormant Accounts Analyst to join an International Bank on a permanent basis, full and part time applications will be considered.

The Role...
In this key role, you’ll be providing crucial support to customers and colleagues within the business
You will be responsible for the regular Dormant Account processing and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.
Keeping accurate records of day to day operations, logging incidents and identifying trends
Reviewing manual or ineffective processes which could be automated or enhanced
Confident with customer communication using various methods including telephone, email and written correspondence

About You...
Excellent planning and organisational skills, along with good attention to detail
Perform well under pressure and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout
Experience of analysing and using performance data
The ability to convey information in a simple and understandable way
Microsoft Office skills including PowerPoint, Excel and Word

The Reward...
In return for your hard work, you will receive:
Salary commensurate with skills and experience
Flexible benefits package

Our client is seeking a permanent IT Assistant who would be responsible for the day to day support of the Groups’ Network Infrastructure, Security systems, updating and installations and day-today user support

The Role...
Diagnose and resolve technical hardware and software issues
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Resolve technical problems with Local Area Networks and Wide Area Networks
Provides case status updates to management and end-users per service level guidelines
Prepare computers for employees, computer builds, set up accounts for new users, repair and replace equipment as necessary, test new technology
Install and configure computer hardware, software, systems, networks, printers and scanners
Monitor and maintaining computer systems and networks
Support end users in their use of applications such as Microsoft Office, CRM, VPN, Citrix, and MDM (mobile device management)
Perform O365 account management and maintenance for various applications and systems (e.g., create or modify user account permissions, and perform password resets).
Update training manuals for new and revised software and hardware, provide training to staff as necessary
Active participation in provision of DR services in an emergency situation
Operation of a Stock Control system, checking stock levels and re-ordering of consumables

About You...
Knowledge of Microsoft Windows Operating Systems to support the Group’s Servers, infrastructure, PC’s and printers
Detailed knowledge to support the companies Microsoft based system including O365 suite of products, including Dynamics 365 as well as O365 administration duties.
Good working knowledge of the Mitel 3300 telephone system to support and provide programming of the system
Working knowledge of Exchange and integration and support to provide mobile user access as well as network access

The Reward...
In return for your hard work, you will receive:
Full time business hours
Salary commensurate with relevant skills and experience
Company benefits package

We are currently seeking a Reconciliations Analyst to join an International Bank on a full-time or part-time basis.

The Role...
In this role, you will be responsible for the daily reconciliations tasks and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.
You’ll also be:
Identifying barriers to performance and coordinating improvements to enhance our efficiency
Working closely with other business areas providing guidance and support to increase efficiency and knowledge
Keeping accurate records of day to day operations, logging incidents and identifying trends
Reviewing manual or ineffective processes which could be automated or enhanced

About You...
To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail.
You’ll also need:
Experience of analysing and using performance data
The ability to convey information in a simple and understandable way
An understanding of key responsibilities and performance metrics
Microsoft Office skills, including PowerPoint, Excel and Word

The Reward...
The successful candidate can expect a competitive salary and flexible benefits package
Full-time and part-time hours considered

We are currently seeking an Information Systems Intern on a 12 month fixed term contact for an international Life Assurance company.

The Role...
You will learn about the Software Development Lifecycle and all the different skills & processes that feed into Software Development.
You’ll also:
Work on real-world software projects for use by our Staff & Customers
Learn to design software solutions to business requirements
Learn how to create Test Scripts for new software. Execute the Test Scripts & record results.

About You...
You will need to be ready to learn with excellent problem solving skills and an analytical mind set.
You’ll also need:
To work well as part of a team
Knowledge of Microsoft Office applications (Word, Outlook, Excel & PowerPoint)
Ideally have a basic understanding of software development

The Reward...
The purpose of the role is for Interns to learn, grow & develop their skills.
You will also receive;
12month fixed term contact
Salary in line with skills and experience

We are currently seeking a Customer Service & Operations Unit Team Leader to join an International Bank.

The Role...
As Team Leader you'll be delivering successful customer and business outcomes by making sure that your unit is efficiently planned, your responsibilities will also include:
Leading process re-engineering and automation initiatives, collaborating with support functions to do so
Ensuring the engagement and development of colleagues, making sure that a plan in place for training and accreditation
Making sure that SLAs are achieved, using resources optimally and reducing costs where possible
Approving and maintaining up-to-date process documents, contributing to the definition of performance targets, measurement and the reporting of critical MI to enable the right decision making

About You...
We’re looking for someone with good people management skills, with the ability to successfully engage and motivate teams to success. Alongside:
An understanding of people processes and policies.
Experience of working in a financial services environment, with knowledge of the industry and its customers
Some knowledge of banking products, processes and banking systems
An understanding of risk, compliance and legal issues in different jurisdictions

The Reward...
In return for your hard work, you will receive:
Salary commensurate with skills and experience
Flexible benefits package

Our client is looking for Interns who are analytical, pragmatic and ready to learn – you will work on real-world software projects for use by their Staff and Customers. You will learn about the Software Development Lifecycle and all the different skills and processes that feed into Software Development.

The Role...
Learn to gather and collate requirements for new processes or software
Learn to design software solutions to business requirements (with assistance)
Demonstrate software designs to your business customers.
Learn how to code new software solutions to meet business requirements.
Propose & deliver new software development tools & techniques where necessary.
Learn how to create Test Scripts for new software - Execute the Test Scripts and record results
Log and manage defects/bugs
Create project plans for own work and monitor adherence to the plan

About You...
Ideally, you will be proactive and adaptive at working in a dynamic business environment. You will need:
Knowledge of Microsoft Office applications (i.e. Work, Outlook, Excel & PowerPoint)
Basic understanding of software development
Experience working with an IT or Financial Services organization would be desirable
Some programming experience in languages such as CSS, C#, HTML or SQL would be desirable

The Reward...
This is the perfect opportunity to join a company with bases across the globe. In return for your hard work, you will receive:
Salary commensurate with skills and experience
Excellent benefits package
Learning and development support

Our client is seeking a Supervisor for their Policy Servicing Department to assist the Customer Service Manager for a period of 12 months

The Role...
It will be your responsibility to supervise the day to day running of the team, as such, you will:
Have a sound understanding of the internal systems AIA, Apache, Crate, WORM
Oversee the coaching and mentoring of team members, and assist them in achieving their personal development needs and providing the feedback to them during regular 1:1 meetings
To ensure defined service standards are achieved, maintained and improved upon in accordance with operational plans and objectives
Carry out more complex checking as per the checking matrix
Check/Approve, payments/fees within delegated authorities
Effectively manage the receipt, logging and allocation of the daily work / post within the team
Consistently and effectively monitor the workload throughout the day

About You...
Ideally, you will be proactive and adaptive at working in a dynamic business environment. You will need:
A minimum of 3 years’ experience in Financial Services and ideally 2 years’ experience within a Life Assurance company
Have experience of working within a team environment
Ability to network across the business areas to give and receive information
Good influencing and inter-personal skills
Ability to train / coach / develop others
Good understanding of AML / KYC requirements
Coaching, development and line management experience

The Reward...
This is the perfect opportunity to join a company with bases across the globe. In return for your hard work, you will receive:
Salary commensurate with skills and experience
Excellent benefits package

Our client, a global wealth management business, is looking for an individual to join on a permanent basis to align, develop, implement, track and monitor the real estate services strategies enablement plan, as the Head of Real Estate Services.

The Role...
The purpose of this role is to lead, manage and develop on the real estate capabilities across retail, commercial, technical, facilities management and group physical security portfolios within a medium and large country. You will:

Set, advise and monitor adherence to minimum standards for real estate services, ensure compliance with statutory and regulatory real estate laws applicable to the country nuances
Provide guidance and advice in managing real estate services related risks, complex problems and key opportunities that have been identified
Lead, drive design, cost, implementation and management of projects across all phases of the project life cycle
Provide expertise and guidance to deliver fit for purpose real estate solutions that enable a consistent workplace experience within the real estate portfolio
Align the real estate services strategic objective with the technology and operations, engineering and country aspirations and translate this into a practical plan to be implemented

About You...
The role requires a seasoned, holistic entrepreneurial leader who is customer focused with proven organisational capability and profound knowledge of the full dimensions of the field, you will:

Be capable of influencing outstanding leaders and a large body of employees
Hold a bachelor’s degree in business management or commercial degree, alongside real estate qualifications or certifications
Previously held accountable for large budgets , and confident in decision making
Ability to build rapport with partners, stakeholders and colleagues

The Reward...
Joining an international bank, with offices based in Douglas you will receive:

Full time, permanent contract
Comprehensive benefits package
Salary based on previous experience and skills

A well-established international iGaming distributor, with offices across Europe and international clients, are in the process of establishing a new IOM office to act as their operational headquarters. They are recruiting across a number of different teams and positions. As Head of Sales, this is a fantastic opportunity to contribute to the continued success and growth of the group.

The Role...
Your core responsibilities will include:
Spearheading all new B2B deals
Market research in key areas
Manage all phases of the sales cycle to successfully close
Developing and negotiating contracts; integrating contract requirements within business operations
Identify, design, develop and implement market-driven strategies to achieve revenue goals and the company’s mission
Attend and represent the company at events and exhibitions

About You...
It is essential that the Head of Sales comes from within the gaming sector; that they understand the market, the risks, and have connections with well-known players
Ability to drive and manage an entire sales cycle as a self-starter advancing through the stages until closure whilst
Experience with Jira/CRM
Strong drive for achieving and exceeding targets

The Reward...
Competitive salary, the company are also in the process of finalising a formal benefits package
Hybrid working arrangements

We are looking for a finance assistant to join our client, a family office based in Douglas, on a permanent basis, either in a full time, or part time capacity. The role holder will set up new supplier accounts and maintain the accuracy of vendor details, amongst other tasks.

The Role...
In this full time, permanent role, you will:
Code all purchase invoices received accurately to prepare for entering into the accounting system
Input all purchase invoices to supplier accounts
Enter all credit notes received from suppliers and match off against invoices
Post and reconcile corporate credit cards
Support credit control collections through sending customer statements and follow up emails

About You...
Applicants will be confident self starters, with the ability to operate within a growing business, and have:
Sage 200 experience/ VT accounts package
Confident using different software packages such as Microsoft Office & Adobe programs
Ability and willingness to work with flexibility and to respond to the current and future changing needs of the business
Organised, resourceful and positive approach to work

The Reward...
You will receive a competitive salary and a full time, permanent contract

An International Bank is currently seeking a Cashier, customers will be at the heart of everything you do and you will be committed to providing outstanding service in every interaction.

The Role...
Guiding and supporting our valued customers, helping them to achieve their financial goals
Understanding the needs of our customers and helping them with their banking needs
Completing general banking requests such as payments, balance enquires and transfers
Helping customers to understand the different ways they can bank with us and the range of services we can offer
Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

About you...
Experience in a customer facing environment
Strong communication skills
A passion for customer services

The Reward...
Competitive Salary
Benefits package
Based in Ramsey

Our client, an international bank, is seeking a Senior Payments Administrator to join their team on a permanent basis. The role holder will assist the manager in managing workflows and ensuring that work load is managed and distributed across the team, and support junior team members in the execution of their duties in order to provide consistently high levels of customer service.

The Role...

The successful applicant will provide specialist technical support to the payments team by validating, authorising, processing and releasing outward payments accurately and timeously to ensure service levels are adhered to. You will:

Book and process foreign exchange transactions as per the defined policies and procedures accurately and timeously to ensure that service levels are adhered to
Perform reconciliations on all accounts, that are allocated to the unit using the automated reconciliations system
Participate in, and support the resolution of queries relating to payment investigations , as well as any suspicious activity, reconciliation issues and other concerns
Manage inward and outward payment queues to support the manager with allocation of work and ensure that all requests are processed efficiently and in adherence to agreed SLAs


About You...

Applicants should have proven experience within an operations environment, preferably within banking, and:

Previous experience within a payments position would be beneficial
Strong computer skills including Microsoft packages and banking software
Ability to work within a team, take instructions and give instruction to junior team members

The Reward...

You’ll be joining an international bank based in Douglas, and will receive:

Full time, permanent contract
Salary in line with skills and experience

A Personal Banker is sought by an international banking organisation to operate as the first point of contact to International Personal Banking clients. You will be offering financial solutions within defined parameters and governance processes.

The Role...
It will be your responsibility to build and nurture relationships with customers, as such, you will
Deliver an exceptional level of customer service through a variety of mediums, including phone, email and face to face
Prioritise workload to ensure targets are attained, supporting colleagues with work allocation and delivery to ensure high standards of customer service across the team
Engage proactively with other departments, keeping up to date with professional reading and completing internal training requirements
Identify and plan continuous improvement and innovation initiatives. Review existing client products to determine cross sell opportunities and to advise of new products available, referring to the New Business team to support cross-sale targets

About You...
Ideally, you will be proactive and adaptive at working in a dynamic business environment. You will need
Customer service experience preferably within banking
Ability to build a rapport with customers over a variety of mediums
Great problem-solving skills, able to respond to customer queries efficiently

The Reward...
This is the perfect opportunity to join a company with bases across the globe. In return for your hard work, you will receive
Salary commensurate with skills and experience
Full company benefits package

A temporary Facilities Administrator is sought by an international banking organisation due to a large office refurbishment for a 12 month fixed term contract.

The Role...
Facilitate the delivery of specialised facility related maintenance and repair services rendered by external service providers
Calling out third party maintenance specialists, engineers and sub-contractors where required
Assist with provision of appropriate premises security by daily checking of the CCTV, opening and closing roller garage doors
Deal with the internal and external postal services, including the monitoring of the franking machine and dealing with courier packages, registered and recorded mail
Execute archive storage and retrieval with proper record keeping
Provide an efficient delivery and recall service for paper archive records and support the Manager to monitor the offsite stores
Monitor and sustain (i.e. purchase requisition and replenish) stationery supplies, staff refreshments, vending machine, kitchen
Monitor the meeting rooms and client suites and take corrective actions, inclusive clearing furniture from the rooms in preparation for, or after, staff or external presentations
Coordinate the delivery of catering services. Liaise with secretarial or reception staff and assist with the co-ordination and set up of in-house lunches, beverages and hospitality
Undertake other general and ad-hoc activities e.g. preparing stationery packs for new starters
Handle office “moves” and moving of furniture

About You...
Commercial or Retail Real Estate experience would be desirable
Hold the Institution of Occupational Safety and Health (IOSH) certification or an equivalent Health and Safety certificate would be desirable
Excellent organisational and communication skills
Ability to remain calm under pressure
Ability to use Microsoft Office: Word, Excel, PowerPoint and Outlook

The Reward...
This is the perfect opportunity to join a company with bases across the globe. In return for your hard work, you will receive:
Salary commensurate with skills and experience

A Personal Banker is sought by an international banking organisation to operate as the first point of contact to International Personal Banking clients for a 12 month fixed term contract.

The Role...
It will be your responsibility to build and nurture relationships with customers, as such, you will:
Deliver an exceptional level of customer service through a variety of mediums, including phone, email and face to face
Prioritise workload to ensure targets are attained, supporting colleagues with work allocation and delivery to ensure high standards of customer service across the team
Engage proactively with other departments, keeping up to date with professional reading and completing internal training requirements
Identify and plan continuous improvement and innovation initiatives. Review existing client products to determine cross sell opportunities and to advise of new products available, referring to the New Business team to support cross-sale targets

About You...
Ideally, you will be proactive and adaptive at working in a dynamic business environment. You will need:
Customer service experience
Ability to build a rapport with customers over a variety of mediums
Great problem-solving skills, able to respond to customer queries efficiently

The Reward...
This is the perfect opportunity to join a company with bases across the globe. In return for your hard work, you will receive:
Salary commensurate with skills and experience

Our client is seeking a temporary Resourcing Officer for a period of 12 months to commence in September/October time to allow for a sufficient handover

The Role...
Setting up and advertising roles on the recruitment system
Co-ordination of interviews
Assisting with screening CV’s
Prepare and submit MI reports, presentations, memorandums, proposals, correspondence and minutes by the required deadlines
Check references for external and internal candidates
Brief candidates on the Psychometric, Pre Employment Screening and On-boarding process status and timelines
Follow-up on all interview feedback

About You...
The role is very fast paced and high volume so you will need to be/have:
Previous Recruitment, HR or Resourcing experience would be beneficial
Proven administration and customer services skills are essential
Organised and diligent
Able to multi-task
Excellent communications skills

The Reward...
Full time business hours
Salary commensurate with relevant skills and experience
Weekly paid

A Senior Client Services Administrator is sought by a large Wealth Management & Insurance organisation in central Douglas, on a permanent basis.

The role...
Develop and provide superior levels of customer support by dealing with client and intermediary queries promptly
Work with clients to ensure that business meets the compliance requirements, especially Anti Money Laundering regulations
Assist with investment related issues, including dealing, fund pricing and asset reviews as required
Advise the Client Services Supervisor of any servicing issues or nonstandard requests and work with them to find resolutions

About You...
Experience in a senior role within Life Assurance is essential
Experience in fund pricing, dealing, claims and asset reviews
Comfortable providing concise and professional support to professional intermediaries, investment advisors and clients

The Reward...
Full time business hours
Salary commensurate with relevant skills and experience
Company benefits package

Our client, an international provider of leading insurance services is looking for an insurance administrator on a permanent basis to assist their senior account managers and accountants with the management and administration of their clients.

The Role...
The successful applicant will develop an understanding of both the business, and client’s businesses, you will:
Assist in the provision of company secretarial services, including attendance at Board meetings, taking of minutes, and presentation of reports
Review and update claims bordereaux/reports, and arrange for claims payments on behalf of clients
Prepare and format board meeting packs and arrange timely distribution with strict deadlines
Prepare and issue policy documentation, to include policies, endorsements, debit notes and associated certificates

About You...
To succeed in this role you will need to have a background in insurance, and:
Strong communication skills both internally and externally – confident in working with external “blue chip” clients
Demonstrate commitment to the role, flexibility and willingness to work outside the scope of immediate responsibilities
Provide a can do approach to the challenges that face the business
Previous experience within an administration position, preferably in the financial services/insurance sector
Strong computer skills including Microsoft Word/Excel

The Reward...
The successful applicant will receive:
A 35 hour working week
Competitive salary and benefits

Our client, a large provider of fund, corporate and private client services are looking for a Senior Fund Accountant on a permanent basis.

The Role...

The successful candidate will assist the manager in the smooth running of the department and to ensure valuations are issues accurately and delivered within the agreed service level agreements. You will:

Liaise with investors and credit providers of managed funds
Assist in the compilation of manager reports
Enquiry of underlying managers and analysis of portfolio positions
Preparation of cash flow and other financial modelling
Preparation of Net Asset Value calculations, including reconciliations, within deadlines
Liaise directly with fund sponsors/investment managers
Liaise with auditors, brokers, custodians and banks

About You...

You will need to have a professional qualification or other related university or working towards e.g. ACCA, ACA or similar, as well as:

Proven experience within a similar role
Experience of management, transition services or financial instrument valuation practices
Have the ability to prepare funds IFRS/UK/US GAAP financial statements to audit standard
Have knowledge of fund accounting and financial instrument valuation practices
Ability to communicate effectively at all levels both internally and externally

The Reward...

You will receive a competitive salary along with:

Full time, permanent contract
Core business hours
Central Douglas working location

An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of a Software Architect

The Role...
Meeting the needs of the content providers, operators and regulators you will be responsible for
Designing and developing software systems to fulfil high-level business requirements.
Elaborating high-level business requirements into system requirements.
Designing secure, resilient, scalable, and maintainable systems.
Providing oversight of development teams to ensure system designs are adhered to.
Developing proof-of-concept systems to research new technologies.

About You...
You will have demonstrative experience gained within a similar position , preferably within iGaming
A degree in Computer Science or a related field.
Experience designing and implementing software systems of a significant size and complexity.
Excellent software development skills in a variety of languages (C#, Java etc) and the ability to learn new languages and technologies as and when required.
Experience with SQL and NoSQL databases (SQL Server, Redis, Elastic etc).

The Reward...
You will be joining a global organisation, with a wealth of opportunities to develop and progress alongside
A competitive salary & benefits package, potential for flexible working hours

We have a brilliant opportunity for a Senior Company & Trust Administrator. Our client is a boutique, independent specialist Trust and Corporate Service Provider, who have a team reporting directly to the owners and with a portfolio of very HNW quality clients.

The Role...
Key responsibilities will include:
Day-to-day administration of client structures primarily involved with investment holdings and property management
Liaising with enquiries from clients and their advisors/representatives, ensuring prompt and attentive service
Preparation of company statutory documentation, filing of company returns, drafting of meeting minutes and file notes
Opening client bank accounts and investment portfolios
Preparing agendas, board packs and associated meeting documentation

About You...
A demonstrable background in company administration for a regulated Corporate Services Provider
Formally qualified, qualified by experience or working towards a relevant qualification
Familiarity with Companion, Tribute and Windream would be an advantage

The Reward...
The successful candidate can expect a competitive package in well-appointed central Douglas offices with parking provided
Support can be provided if required towards relevant professional qualifications
A varied workload with the opportunity to become a key part of a small highly successful team
A supportive ‘grown up’ working environment – a tight knit group without micromanagement

An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of a DevOps Engineer to assist in the patch management of various systems and to help the development and integration teams to build and release their products in an efficient and constantly improving manner.

The Role...

The DevOps engineer will help bridge the gap between development and operations teams. Reporting to the Senior DevOps Engineer, the role will require close working relationships with all teams within the business. Duties will include:

Ensuring, with the rest of the DevOps team, projects are delivered successfully
Document any written scripts and processes
Absorb new technologies, research how to interact with those technologies/systems, and test successful integration with them
Support in the management of delivery of in house DevOps projects
Communicate and manage the project status and success to internal stakeholders through various formal and informal mechanisms
Contribute to the creation of successful delivery management processes and procedures to standardise and improve delivery efforts as the company grows

About You...

You will have experience within a similar role, in the iGaming industry, and:

Knowledge and understanding of Ansible, Ansible Tower/AWX, SQL, Elastic Stack, Kibana, Linux, Git, VMWare, Git, Kubernetes, amongst others
Possess a high level of attention to detail
Ability to handle multiple tasks and adapt to a constantly changing environment
Have a clear understanding of software development lifecycle, along with continuous integration
Experienced within DevOps CI/CD applications and automated build and deploy configuration and processes e.g. Ansible
Experience of ISO and quality standards including 9001 and 27001

The Reward...
You will be joining a global organisation, with a wealth of opportunities to develop and progress alongside :

A competitive salary & benefits package, potential for flexible working hours

An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of a Linux System Engineer to build and maintain various systems.

The Role...

You will help the development and integration teams to build and release their products in an efficient and constantly improving manner. On a day to day basis your duties will include:

Ensuring that projects are delivered successfully
Documenting any written scripts and processes
Maintaining documentation
Investigating and learning new technologies, including researching how to interact with those technologies and systems and testing successful integration with them
Contributing to the creation of successful delivery management processes and procedures to standardise and improve delivery efforts as the company grows
Utilising and developing current available tooling to patch and update various systems, following the company patching and security policies

About You...

Applicants should have proven experience in a similar role is preferred and ideally the candidate will have experience in the same role within the iGaming industry. You should have experience within:

Linux based server infrastructure
Deployment scrips i.e. Bash, Python or Perl
Source control e.g. Git or equivalent
Monitor solutions e.g. SensuGo, New Relic or equivalent
Networking e.g. IP/TCP networks, firewalls, and load balancing
Experience within automated deployment solutions e.g. Ansble, Puppet or Chef and logging solutions i.e. Elastic Stack or Splunk is advantageous

The Reward...

The successful applicant will receive:

Established benefits package including pension scheme, medical, death in service, discretionary bonus, car parking
Option to work flexibly , however this is a full time position

An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of IT Software Engineer.

The Role...
You will be responsible for the planning, installation, integrations, configuration and monitoring of all production & testing environments alongside:

Ensure all Production and UAT environments are effectively monitored & the seamless on boarding on new customers.
Ownership of technical projects by providing technical expertise, implementing efficient solutions, ensuring minimal risk and communicating all required information and key milestones to relevant stakeholders.
Plan and deploy software releases and configuration processes to ensure minimal risk and product downtime.
Provide effective, efficient and professional solutions to all customers’ queries or concerns.
Provide support and deployment functions outside of normal working hours when required.

About You...

You will need Significant industry experience OR relevant degree/qualifications, and:

SQL Microsoft Certified Solutions Expert (MCSE) or equivalent
Experience with Windows, SQL & IIS Web servers
Knowldge of C# / .NET / Node / Vue JS
Experience in customer service & on boarding new customers desired

The Reward...

You will receive a full-time, permanent contract alongside:
A competitive salary & benefits package
Central Douglas working location

An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of a Database Administrator to design, test, plan and implement company any system data bases.

The Role...
Your primary role will be to design, test, plan, implement secure and manage company and system data bases including:
Developing processes for optimising data bases surety
Performance of data base access
Review and assist teams with Database development
Create and manage database reports, visualisations and dashboards

About you...
You will have previous demonstrable experience working within a similar position, preferably within iGaming
Strong command of MSSQL and server tools
Experience with other database technologies
PowerShell and other scripting skills will be beneficial
Excellent problem solving and analysis skills

The Reward...
You will be joining a global organisation, with a wealth of opportunities to develop and progress alongside
A competitive salary & benefits package, potential for flexible working hours

An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of an experienced Business Analyst

The Role...
Reporting to the head of development, you will be responsible for translating company and client business needs into IT solutions for internal and external projects including
Gathering requirements from internal and experience stakeholder to create and agreed scope of work
Presenting solutions to technical and non-technical audiences
Testing specific requirements and reviewing development work
Creating and managing regulator notifications relating to release and update
Providing accurate reporting

About You...
A proven track record working as a business analyst, preferably gained within iGaming
Demonstrative experience of the Software Development Lifecycle
Than ability to work with and manage multiple internal and external stakeholders
Knowledge and practical application of Agile
Experience of ISO and quality standards including 9001 and 27001

The Reward...
You will be joining a global organisation, with a wealth of opportunities to develop and progress alongside
A competitive salary & benefits package, potential for flexible working hours

An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment of a Senior DevOps Engineer to help the development and integration teams to build and release their products in an efficient and constantly improving manner. The Senior Dev Ops Engineer will bridge the gap between development and infrastructure.

The Role...

Reporting to the head of technology solutions, the role will also require a close working relationship with all teams through the business, and will:

Ensure that projects are delivered successfully (on time, within budget, high quality, smooth process, satisfied clients and few errors)
Document scripts and processes
Rapidly absorb new or new to them technologies – research how to interact with technologies, systems and test successful integration
Understand the implication of scalability on application design
Lead and manage the delivery of in house Dev Ops projects
Help others to achieve personal and company objectives through encouragement, training, support and mentorship
Be responsible for, and meet all expected SLAs

About You...

You will have proven experience in the Dev Ops environment within the iGaming industry, and:

Knowledge and understanding of Ansible, Ansible Tower/AWX, SQL, Elastic Stack, Git, VMWare amongst others
Be an excellent communicator in both the written and oral aspects of communication
Possess a high level of attention to detail
Have a clear understanding of the Software Development Lifecycle along with continuous integration and or continuous development
Experience of ISO and quality standards including 9001 and 27001
Ability to cost estimate a large range of project types and to track, and meet budgets

The Reward...

You will be joining a global organisation, with a wealth of opportunities to develop and progress alongside
A competitive salary & benefits package, potential for flexible working hours

We have a fantastic opportunity to join a global banking corporation on a permanent basis. As Business Development Manager, you will seek and manage business development opportunities for the group’s offshore banking business, thus achieving defined revenue targets

The Role...
Actively contribute through proactive planning and forecasting opportunities towards the formulation of the sales distribution plan and strategy
Provide subject matter expertise and strategic insights to the leadership to facilitate the achievement of the respective strategic objectives
Develop and maintain strong relationships with third party intermediaries/IFAs
Enhance profitability by leveraging existing relationships, targeting new distribution opportunities and proactive cross-selling of non-banking services to existing and new clients

About You...
Sales experience, in Personal and Business Banking, is essential for this role
Diploma in Finance and Accounting or Banking
The role requires completion of a Level 4 RDR Compliant Qualification such as the Dip PFS(Diploma, Personal Financial Services) through the Chartered Insurance Institute

The Reward...
Highly competitive salary
Comprehensive benefits, including pension, healthcare, health insurance, travel insurance

Customer service administrator required for a global banking organisation to deliver successful customer and business outcomes by investigating queries, supporting business processes, policies and procedures and understanding customer and business needs.

The Role...
Respond to queries from customers and stakeholders promptly within agreed timelines
Deliver successful customer and business outcomes by processing, authorising and investigating all transactions to defined key performance indicators and service level agreements, and by accurately collecting the required information from the customers and business
Participate in initiatives to improve customer service, processes and procedures
Review manual or ineffective processes which could be automated or enhanced to enable the provision of superior customer and business experience

About you...
Previous experience in customer service within Financial services
Knowledge within payments will be advantageous -prepping payments for release, Referring payments

The Reward...
Salary range depends on experience

SEO /Social Media Assistant required to join an International Life Assurance organisation to assist in implementing the search engine optimization strategies and help produce content for social media channels

The Role...
Apply on page optimisation for improved SEO performance
Monitor internal and external links to the website
Creating engaging content for various social media platforms that include LinkedIn, Twitter, Facebook and Instagram in line with brand guidelines
Monitor and engage with the Social Media audiences to encourage positive reviews and further engagement
To increase follower base across all social media channels
Keep up to date with social media trends and developments
Maintain and looking for opportunities to improve online brand reputation

About You...
Previous experience of working in digital marketing - SEO or Social Media is preferred
An understanding of how search works, and a knowledge of SERPs demonstrate a familiarity with basic SEO principles
Good working knowledge of, Excel/Word/PowerPoint, SEO tools like Google Analytics/Webmaster tools, MOZ, google trends etc.
knowledge and experience of using Photoshop would be an advantage but is not essential

The Reward...
Full Time permanent hours
Competitive salary and Benefits package

Our client is looking to recruit a Full or Part time permanent Bookkeeper / Accountant for their busy wholesale business based in Peel.

The Role...
You will be involved with a wide variety of administrative and accounting duties including
Bookkeeping
Accurate data inputting of sales/purchase invoices
Communicating with customers and suppliers
Maintain internal spreadsheets
Invoicing
Ad hoc office administration. Happy to be involved during busy times
Liaising with off Island sales team to take and process orders

About you...
Ideally, you will be available at short notice, with experience in the below
Knowledge of Sage is essential
Previous administration and Accounts experience is essential
Excellent customer services manner
Fantastic organisational skills
Able to work on own initiative

The Reward...
Onsite parking
Pension
Healthcare

Our client, a global leader in corporate and fiduciary services, fund administration and capital markets, is looking for a senior trust & company administrator to join their team on a permanent basis.

The Role...

The successful candidate will be responsible for the accurate and efficient administration of a varied portfolio of entities, including asset leading companies, holding companies and various trust structures. Daily duties will include:

Ensure any corporate risk is minimised and all structures remain compliant with established policies and procedures and relevant legislation
Deliver exceptional services within agreed service levels and budgets
Display a methodical approach to complex administration and manage the high volume client workload
Attend to clients day to day needs in a timely professional manner and maintain knowledge and control over assets and activities of entities administered by the company

About You...

Candidate’s must hold, or be prepared to work towards a professional qualification i.e., ICSA, STEP, alongside:

Broad knowledge of trust and administration and company administration, with some investment knowledge
Have sound teambuilding and organisational skills
Strong IT skills
Demonstrate the ability to deal effectively and courteously with clients and colleagues – exercise discretion and confidentiality at all times
Excellent verbal and communication skills
Proven experience within a trust and company administrator position

The Reward...

You will receive a full time, permanent contract alongside:

Core business hours
Central Douglas working location
Competitive salary

We are looking for an assistant manager to join a provider of fund, private client, capital market and corporate services on a permanent basis.

The Role...

The successful candidate will assist in the supervision of shareholder dealing in a timely manner, including email enquiries from investors and clients (both internal and external), your day to day duties will include:

Liaison with investors and credit providers of managed funds
Assist in the management of investor due diligence and KYC
Assist in the review of fund accounting team matters, such as Net Asset Valuation review and manager reports
Planning of workflows and work assignments
Ensure compliance with policies and procedures
Deliver exceptional services within agreed service levels and budgets

About You...

Candidates should have proven experience within professional services, in particular within the funds industry alongside:

Excellent knowledge and experience of management, fund accounting, transaction services or financial instrument valuation practices
Strong report writing and analytical ability
Good ability to manage own workload and that of others

The Reward...

You will receive a full time, permanent contract alongside:

Central Douglas working location
Competitive salary
Core business hours

We are looking for a motivated individual to join an international bank on a permanent, part time basis.

The Role...
This is an opportunity to make a positive impact to customers and colleagues, as you deliver successful customer and business outcomes, on a daily basis you will:

Investigating both outward and inward payments ensuring the best outcome for the bank and the customer
Actively participate in initiatives to improve customer service, processes and procedures
You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role

About You...
To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. You will also need:

Experience of analysing and using performance data
The ability to convey information in a simple and understandable way
An understanding of contact centre operations and performance metrics
Microsoft Office skills, including PowerPoint, Excel and Word

The Reward...
Part time (15 hours per week), competitive salary. Central Douglas working location.

An International Bank is currently seeking a Cashier for their Ramsey based Branch, customers will be at the heart of everything you do and you will be committed to providing outstanding service in every interaction.

The Role...
Guiding and supporting our valued customers, helping them to achieve their financial goals
Understanding the needs of our customers and helping them with their banking needs
Completing general banking requests such as payments, balance enquires and transfers
Helping customers to understand the different ways they can bank with us and the range of services we can offer
Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

About you...
Experience in a customer facing environment
Strong communication skills
A passion for customer services

The Reward...
Competitive Salary
Benefits package
Based in Ramsey

Business Intelligence Analyst required to join an international wealth group, based on the isle of Man. The role is to primarily provide business intelligence solutions and analytical support to the business. Working with key stakeholders to proactively scope their needs. In addition, provide similar support to the Infrastructure business as appropriate. Deliver informative insights that are key in project executions and facilitate the achievement of informed decisions. Support and maintain regular business reports to assist the businesses track and monitor their client portfolio.

The Role...
Create, Improve and enhance the business insights capability in the business unit
Engaging with business segments and infrastructure departments within Wealth International to understand their needs both in the immediate short term and identify future needs
Engage with business stakeholders within Wealth International to assess their changing needs and develop business cases for the changes required
Review the portfolio of reports, dashboards and decision support tools available in the business unit regularly. Identify areas for improvement
Create project plans for large scale changes. Identify stakeholders to facilitate the design and implementation of new or improved reporting processes and content
Oversee the testing of new reporting formats and systems by reviewing the business requirements against the developed solutions
Support business unit implementation of reporting solutions through leading interventions such as train the trainer, demonstrations, roadshows or one on one coaching
Monitor, measure and control reporting compliance on an ongoing basis across the supported business area
Ensure that a process is in place to validate data on the reporting platform against the various source systems
Prioritise the requests for changes / enhancements to ensure system stability as well as customer satisfaction
Provide advice and guidance on business intelligence
Support and impact decision making by providing insights using the analytics prepared by the team on a weekly, monthly, quarterly or annual basis.
Promote the use of reports, analytics, trend analyses and insights through identifying and involving all relevant stakeholders across the business unit.
Identifying the most effective delivery platform to satisfy business partner BI requirements. For example: Power BI, Excel, Qlikview, Alteryx, SQL
Data Analysis, Cleansing and Preparation

About you...
Extensive experience in a similar Business Intelligence position
Background within financial services
Excellent stakeholder management experience
Valid and valuable experience of Power BI, Excel, Qlikview, Alteryx, SQL

The Reward...
Market rate salary
Comprehensive benefits

We have a new opportunity to join a well-established Corporate Service Provider on a permanent basis. Reporting to the Trust Manager, you will be responsible for administering a varied portfolio of trust and company structures.

The Role...
Responsibility for all aspects of day to day Trust and Company administration for a portfolio of clients
Direct client and intermediary contact (written and verbal)
Maintenance of Trust and Company Accounts
Production of Minutes

About You...
Technical knowledge of complex fiduciary structures
Good understanding of Trustee and Director duties and responsibilities
Working knowledge of Trust and Company Law

The Reward...
Competitive salary
Comprehensive benefits, including contributory pension scheme, permanent health insurance, dental cover, private medical

We are looking for an experienced compliance professional to be part of a compliance team who are responsible for providing regulatory compliance assistance, advice and support to all parts of the group, which includes a trust and corporate service provider, pension, accountancy, audit, advisory and payroll companies.

The Role...

The successful candidate will assist and support the compliance department with regulatory compliance tasks. Duties include:

Review new business, client due diligence and periodic client reviews received from the administration teams to ensure they meet internal standards and regulatory requirements
Provide risk based due diligence, new client and period client review advice and support
Review and match potential screening hits that have been referred to the compliance team
Assist with the maintenance of regulatory registers
Support the development, delivery and reporting of the compliance monitoring programme

About You...

The role holder must have previous experience within a similar role, working within the due diligence environment with individuals, corporate and legal entities alongside:

5 GCSEs or equivalent at grade C or above
Excellent attention to detail
Able to work under pressure
Compliance qualification beneficial

The Reward...

Permanent, full time position
Extensive benefits package

An expanding wealth management group are currently seeking a compliance and operations assistant

The Role…
You will provide administration assistance and dedicated support to the Compliance and Operations team
Assisting the team with the new client onboarding process
Preparing annual file reviews and risk assessments for existing clients
Assisting the Compliance and Operations Executive with the preparation of regulatory reports
Assisting the team with client closure requests
Assisting with the planning and delivery of banking projects

About You....
You will have previous experience working within a similar position, alongside
5 GCSEs or equivalent at grade C or above
A working knowledge of CCH, Laserfiche and ViewPoint would be an advantage but not essential
Able to work under pressure and to strict deadlines
Strong communication skills
An understanding of anti-money laundering and compliance legislation

The Reward...
A competitive salary and benefits package will be offered to the successful candidate

Temporary Marketing Executive required to assist with the day to day delivery of marketing and communications activity.

The Role...
You will be responsible for working closing with the marketing manager to deliver an Island wide event and duties will include:

Effective project management of all delivery activities ensuring programmes remain within budget and on time
Development of event marketing plans an compelling event promotional materials
Working with external suppliers, contributing to advertising campaigns, copy writing and content creation

About You....
You will have demonstrative experience within event management & copy writing
Ability to analyst market metrics and digital audience activity
Excellent communication and stakeholder management skills

The Reward...
Initial 2 month temporary contract, competitive rate of pay

We are currently seeking a VAT Manager for a leading tax and corporate service provider. As VAT Manager your role will focus on UK and Isle of Man VAT matters for corporate clients with a view to meeting their VAT obligations and providing advice and commentary on arising VAT issues.

The Role...
Provide considered VAT advice to clients, ensuring VAT obligations and compliance requirements are met
Develop strong professional relationships with clients and colleagues to maintain a top level of service
Manage relationships with external agencies
Analyse and support implementation of changes to VAT and other relevant legislation

About You...
Client focused and commercially aware with the ability to build and manage strong client relationships
Experience of training and managing junior staff members
One or more of the following qualifications, CTA, ATT, ACA, ACCA or equivalent work experience

The Reward...
Competitive salary and comprehensive flexible benefits package

An Asset Transfer Technician required to join a globally renowned Life Assurance provider on a permanent basis.

The Role...
To provide technical support across the Company
To facilitate all aspects of Asset Transfers in line with procedures and service standards
Dealing with a broad range of queries from IFA’s
Process non-standard dealing / investment related queries from internal and external customers
Ensure instructions are dealt with promptly and accurately
Ensure key risks are identified, RCA (root cause analysis) carried out and included in risk framework and plan for mitigation of these risks
Liaising with internal business partners (such as risk or finance) to ensure that the team’s work is compliant with policies and requirements

About You...
You will ideally have experience in an investment related role
You must have proven experience within the life/finance sector
5 GCSEs Grade C or above to include Maths and English and/or NVQ Level 1 – or equivalent
Good analytical skill
Attention to detail

The Reward...
Market rate salary
Full benefits package

We’re looking for a senior administrator to join the onboarding and new business team of and international life assurance provider. In this role no two days are the same, you’ll be actively engaged in the resolution of customer and advisor queries, amongst other tasks.

The Role...
You will be an active and positive team member focused on providing the best possible customer experience within the customer contact area, specifics include:
Achieve an average quality score of 90%
Proactively identify enhancements to processes and contribute towards their implementation
Identify, understand and collate customer needs, requirements and feedback
Engage and collaborate with peers across both the international business and the wider group to ensure that experiences and successes are shared
Ensure all queries are dealt with in a timely manner and escalating if needed

About You....
You will demonstrate enthusiasm and a positive approach to working performance whilst being:
Open and able to adapt to change
Articulate and possess excellent communication skills
Strong team player who is able to work with limited supervision
Experience within a life assurance environment
Minimum of 5 GCSE grade A* - C including English and Mathematics

The Reward...
You’ll be joining a diverse and inclusive international employer, where you’ll receive:
Comprehensive benefits package
Competitive salary
Opportunity to learn and develop skills further

Our client a global fiduciary provider, is currently seeking a Financial Control Associate.

The Role...
Working as part of the wider Financial Control team with responsibility for the Financial Control of the Business including adherence to policies and procedures
Closing the books on a monthly basis and managing the general ledger
Being a second point of contact on the monthly and annual close process
Technical accounting, adherence to global IFRS standards and controls
Support internal audit with performance monitoring and procedures
Tax and regulatory compliance and reporting

About You...
Experience of financial control, either in practice or from an accountancy firm, with an ability to take individual entity accounts to trial balance stage
Experience of successfully working in a fast-paced, ever-changing corporate environment
Genuine desire to learn and develop your career
Able to clearly articulate financial results and queries
Part-qualified ACCA, desirable

The Reward...
You will receive a full time, permanent contact
Training and mentoring programme to develop into a senior member of the team
Competitive salary and benefits package

Are you an experience Affiliate Manager who is ready to demonstrate your skills in the fast moving cryptocurrency space?

The Role...

Working alongside fellow affiliate specialists, you will be responsible for engaging new and existing affiliates, supporting on boarding, and strengthening relationships. You will:

Utilise a variety of channels to engage with new affiliates and manage existing
Optimisation and ROI analysis for affiliates
Develop, deliver and monitor affiliate recruitment campaigns
Support the onboarding experience and give existing affiliates effective and timely responses
Support marketing colleagues with the implementation of wider marketing strategies

About You...
You will have proven experience as an affiliate operative, alongside:

Experience in a customer facing brand, preferably in fintech or financial services
Curiosity about cryptocurrency and the blockchain space
Proven experience working across different marketing channels, especially social and growth marketing
Ability to analyse high volumes of data and produce accessible reports

The Reward...
Upon joining this innovative, fast paced environment you will receive:

A competitive salary
Core business hours
Central Douglas working location

A leading international shipping firm are looking to recruit an Accountant responsible for several shipping clients. The successful applicant will manage the preparation, analysis and presentation of the accounts.

The Role...

Your core responsibilities will include:
Daily accounting (full accounting processes from AP, AR, bank reconciliations, accruals, prepayments)
Preparation of the monthly management reports
Preparation of year-end financial statements for audit
Preparation of a weekly 13-week cash flow
Budgeting, forecasting and variance analysis reporting
Quarterly VAT returns

About You...

You will need:
Experience in management reporting
Holds or working towards a relevant professional qualification (ACA/ACCA/CIMA)
Excellent working knowledge of IFRS
Commercial shipping experience would be beneficial
Sun Accounts experience would be beneficial

The Reward...

Competitive salary
Extensive benefits package

We have a number of Trainee Accountant opportunities for both graduates and school leavers within an international financial services company

The Role...

Becoming part of one of the financial reporting or financial systems teams

Expanding your experiences through rotations between the various teams over the course of their training period

About you...

Familiarity with the ACCA qualification

Good numerical skills and the ability to analyse data

GCSE grade B for Mathematics and English

120 UCAS points excluding General Studies or be on track for at least a 2.2 in your degree

The Reward...

Comprehensive study package, which includes access to external training material and study leave

Salary in line with qualifications & experience

Benefits package

Senior Administrator on a permanent basis required to manage and service a portfolio of Companies and Trusts.

The Role...

Manage the needs and expectations of the  clients, prioritising tasks that are considered urgent
Undertake all administration and credit control functions for the  portfolio
Provide assistance to the other administrators and cover for them when they are out of the office
Maintain accurate time sheets to reflect the work undertaken
Collaborate with, and provide technical support to the team, offering guidance and support to team members as and when required

About you...

Previous experience in a similar role
Familiar and competent with the IT systems used in the TCSP industry
Mature, credible and comfortable in dealing with professional people and high net worth individuals

The Reward...

Market rate salary and Benefits

We have a brilliant opportunity to join a leading international bank as an Application Support Specialist, on a permanent basis. You will provide functional Subject Matter Expert support and project support for the Application Development and Maintenance teams for SAP, and act as a bridge between organisational stakeholders and support teams

The Role...
Your core responsibilities will include
Writing requirements for small enhancements on SAP
Reviewing and finding resolution of escalated incidents (2nd level triage support to business)
Supporting projects that have a SAP impact with the Technical Lead
Supporting operational risk incidents where SAP is impacted

About You...
SAP skillset, knowledge and experience is mandatory for all applications
Practical experience in working in a variety of business areas within IT

The Reward...
Competitive salary
Comprehensive benefits, including pension contributions, DISx4, private healthcare, private health insurance, and travel insurance

Personal Banker required to join the Ramsey Branch of a global bank to proactively find ways to enhance customers banking experience

The Role...
Hold great conversations, understanding the needs of customers and help them with their banking needs
Completing general banking requests such as payments, balance enquires and transfers when needed
Helping customers to understand the different ways they can bank and the range of services on offer
Identifying opportunities to help customers fulfil their financial service needs, providing a seamless customer experience

About you...
Previous experience of working in a customer facing environment
Strong communication skills and a passion for customer service
The ability to thrive under pressure and have the determination to continuously improve standards for customers
Strong interpersonal skills and the ability to work independently as well as part of a team

The Reward...
Competitive salary and benefits package

We have a new opportunity to join a leading international provider of corporate, trust, tax, accounting and fund administration services. As a Manager, you will support the Digital Team to service a busy international client portfolio. You will be focused on team management, providing excellent customer service to clients

The Role...

Your central duties will include:
Independently manage strong client relationships by acting as a point of contact and meeting their needs with insightful and bespoke solutions
Develop strong relationships with client stakeholders, identifying opportunities and acting on them
Maintain and develop banking relationships to ensure a smooth onboarding experience for both the clients and the banks
Liaise with clients and internal departments to assist with compliance and corporate governance processes.
Be in control of the development of client structures

About You...

You will have excellent administrative and organisational skills along with proven people management skills
A proven and keen interest in the emerging digital aspects of Corporate Services would be beneficial
ICSA certificate or STEP qualification, or be willing to attain

The Reward...
Competitive salary
Comprehensive benefits, including performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies

Marketing Manager required to join a crypto industry to inspire a dedicated marketing team, and become a key player in the diverse and fast-paced cryptocurrency industry

The Role...
Development and delivery of marketing strategies with a focus on digital delivery
Monitoring and maximising return on investment across all marketing activities
Creating and monitoring controls to ensure accuracy across all platforms
Market research and competitor analysis
Directing and overseeing all digital and general marketing activities, incorporating but not limited to, Content creation and monitoring, SEO, including strategy, competitor analysis, keyword research, link building
campaigns including display advertising, PPC and emails, social platform management and optimisation, affiliate marketing strategies, delivery and reporting and maximising digital marketing activities
Interrogating results data and preparing reports for management and key stakeholders
Campaign management, delivering measurable, tactical, and targeted communications internationally and in multiple languages
Development of the marketing team, including optimising existing skills and nurturing new skills

About You...
Previous experience in a similar role
Experience in cryptocurrency, DeFi and blockchain would be an advantage, but is not essential as you are committed to continuously expanding your knowledge
Well organised, strong communicator with a committed, professional approach
An independent and driven individual with a collaborative spirit

The Reward...
Competitive salary rewarded

Compliance Assistant required to join an expanding financial services group, you will work closely within the compliance team to assist in a variety of administration and compliance tasks

The Role...
Support the team in providing advice on compliance matters to stakeholders across the business
Be involved in remediating and reviewing KYC files and obtaining necessary documentation
Research and develop an understanding of changes in legislation, and how they would affect the business
Support the team with compliance monitoring, audits and risk assessments
Provide considered advice and guidance to the client facing teams

About you...
Ideally with experience working in an office or similar environment and a willingness to learn
Knowledge of compliance, regulation and legislation is not essential but advantageous
A high level of accuracy and attention to detail
Excellent written and verbal communication skills; and Strong interpersonal skills; and
Hold/working towards a relevant professional qualification, or willing to obtain

The Reward...
Market rate salary and benefits package

We are currently seeking an Operations Director for our client – a small After-the-Event Insurance company.

The Role...
The role will include but is not limited to:
Overseeing all operational activities for the company
Maintaining and developing existing relationships with clients
Reporting to the board on operational activities towards business goals
Managing scheme accountants and administration staff
Negotiating and pricing of new schemes
Identifying opportunities to streamline business processes and systems

About You...
This role would suit an experienced Commercial Litigation Lawyer, or an Insurance Underwriter or Re-Insurance Underwriter

The Reward...
Competitive salary

We are currently seeking a Graduate Trainee to join the Risk department of a leading provider of insurance-based wealth solutions.

The Role...
To develop and maintain in-depth knowledge, understanding, and appropriate application of all Governance Risk and Compliance disciplines across all of the Risk Function.
To develop and apply skills and knowledge gained in order to provide advice and support throughout the business in a compliant and business aware manner, consistent with that of a business leading practitioner.
To provide support in all areas of Financial Crime and Risk Management, including anti-money laundering, countering the financing of terrorism, and assisting with embedding a positive risk culture throughout the business.
To participate in Compliance Monitoring work, including assistance with the analysis of data, production of reports and ensuring that any issues identified are understood and resolved by the recipient.
Assisting with the production of regulatory reports and MI as applicable, paying particular attention to the accuracy and timeliness of the same.

About you...
Preferably previous experience in an office environment, however, proficiency in the use of current and emerging communication technologies and Microsoft applications is essential.
University graduate or a strong A level student with the right attitude towards further study and building a career in financial services.
Display willingness to learn and apply new knowledge and skills in practice

The Reward...
Full time, permanent position
Competitive salary
Benefits package
A full training plan including the obtaining of relevant professional qualifications

We are currently seeking a Client On-Boarding Administrator within a Contractor Services company, on a permanent or temporary basis. To effectively deliver a seamless onboarding experience to the Business Development team, Contractors, Agencies and Introducers.

The Role...
Deliver exceptional customer service and onboarding standards that exceed client expectation
Assessing and validating key documentation against an established process and procedures to ensure compliance and suitability
Dealing with compliance questionnaires from business partners and setting up contracts for service.
Deal with queries and requests from clients and internal teams via telephone, messaging and e-mail
Identify potential problem areas and offer proactive solutions.

About You...
Good working knowledge of Microsoft Office applications (Word, Excel, Outlook)
Demonstrated experience within a customer onboarding role
Working knowledge of KYC, Right to Work and Client screening requirements
Clear understanding of and commitment to providing outstanding customer service
Previous Contractor Payroll, Recruitment Agency, Sales or Banking new client onboarding experience, desirable
Proactive and keen to expand knowledge and take on new tasks

The Reward...
Competitive salary
Flexible working
Car parking

Head of Procurement & Governance required to join a telecommunications group. This key group position is to support the Group strategy by developing key supplier and stakeholder relationships to meet the current and future needs of the business. This is a permanent position based in the Isle of Man and reporting to the CFO.

The Role...
Senior management position supporting the Executive team to develop strategic plans and deliver against key corporate objectives
To develop and manage the procurement strategy across the Group to support the business to reduce and contain costs; evaluate and select suppliers; and ensure robust supply chain
Develop and implement strategies, polices and systems to ensure efficient and effective governance across the Group
Ensure business processes and investment plans are aligned to company strategic objectives
Manage and develop relationships with key strategic suppliers and stakeholders, including Government departments
Support the CFO and CEO to communicate Group performance against strategic objectives to the Board, Senior Management, Exco and the wider business
To support the CFO to ensure effective corporate governance of Group entities, to enable the Boards to meet their responsibilities and obligations

About you...
Essential
Substantial experience of procurement and governance or a similar strategic role within a commercial environment
Ability to analyse situations effectively and proactively provide solutions
Ability to analyse, interpret and present information
Strong project/time management skills
Self-motivated and well organised
Able to work as part of a team
Energy and enthusiasm with good leadership skills
Excellent communications skills, both written and verbal
High level of systems, IT and Excel skills

Desirable
Experience working in telecoms or technology sector
Membership of relevant professional bodies

The Reward...
Highly competitive salary and comprehensive benefits package

We have a new opportunity to join a leading international provider of corporate, trust, tax, accounting and fund administration services. Following the recent launch of their Digital Team and continued growth in the corporate and digital space, they are looking for a Senior Administrator to join their growing team

The Role...

Your key responsibilities will include:
Independently manage strong client relationships by acting as a point of contact and meeting their needs with insightful and bespoke solutions
Liaise with stakeholders to manage developments and work with various divisions across the Group to support the clients’ requirements
Exposure to a range of rapidly expanding sectors including software & digital technology, eSports, Fintech and e-money, Crypto and Algorithmic trading operations
On board and build relationships with new clients
Be in control of the development of the client structures

About You...
You will have excellent administrative and organisational skills with a strong understanding of company and client administration including statutory, company secretarial and regulatory matters.
Previous experience within an Administrative role within a Corporate Service Provider is essential.
ICSA certificate or CIFA qualification, or be willing to attain such qualifications

The Reward...
Competitive salary
Comprehensive benefits, including performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies

We are looking for an experienced Senior Administrator to join our clients busy account administration department. You will work as part of a team, helping to solve complex issues.

The Role...

Conducting annual KYC checks for our clients
Updating and completing company searches and world checks
Administering investment pricing and the monthly quality reporting requirements
Updating Central Entity Services of any changes to ensure if it up to date
Preparation and reporting of the Authorisation for Services
Being part of the internal quality testing and responding on results
Preparing engagement letters, audit plans, representation letters and audit completion reports
Supporting the archiving system within the firm and monitoring dates
Covering reception duties during absences

About you...

The successful candidate should:

Have proven experience working in an administration role
Possess a strong eye for detail
Have the ability to effectively communicate to a variety of stakeholders
Be experienced in prioritising tasks and the ability to work to deadlines

The Reward...

22.5 days holiday plus Christmas Eve and all bank holidays
Death in service - 4 times
Private health insurance including dental, pension
Working hours - Monday to Friday - 9am to 5.30pm with an hour for lunch

We have a brilliant opportunity to join a well-established fiduciary and multi-family office on a permanent basis. As a Senior Administrator, you will hold day to day operational responsibilities for the ownership of a portfolio of corporate clients

The Role...
Your core responsibilities will include:
Manage client relationships with guidance from an Engagement Lead or Lead Director
Administration of all aspects of corporate and trust structures
Proactive awareness necessary to ensure the effective and efficient day to day management of client relationships
Provide an ongoing and consistent high level of technical support to Senior Managers and Leads alike – focusing sharply on best practice
Control work in progress, billing and debtor management in line with the company’s procedures and targets

About You...
Attained or working towards a recognised professional qualification e.g. ICSA, STEP
Previous experience working in a relevant financial services environment
Excellent communication skills and “people awareness” combined with the ability to establish productive working relationships at every level
Technical experience in the administration of trusts and offshore fiduciary structures with a focus on excellent service

The Reward...
Competitive salary
Comprehensive benefits, including private healthcare, travel insurance, and pension contributions

A leading international provider of insurance-based wealth solutions are recruiting for a Money Laundering Reporting Officer (MLRO). The role holder will be responsible for assessing, setting and documenting the risk-based approach to the management and control of financial crime risks across all group businesses and communicating this to key business stakeholders. The successful applicant will act as the designated MLRO for the Isle of Man regulated entities.

The Role...
Your core duties will cover:
Ultimate responsibility for the receipt and review of internal disclosures, making external disclosures and liaison with relevant competent authorities
Provide support and assistance to the Chief Risk Officer and Head of Compliance as required and ensure the provision of effective 2nd line guidance
Responsible for designing appropriate financial crime frameworks which are compliant with relevant Group Policies
Primary liaison point for matters relating to enquiries by law enforcement and other authorities into policyholder affairs
Responsible for assessing anti-bribery and corruption, sanctions, money laundering fraud risks, setting appetite and monitoring threats and intelligence.
Manage a team of up to five staff

About You...
This role will be subject to regulatory approval, as you will be required to hold MLRO positions
Formal qualification in Compliance and/or Financial Crime
Experience in a 2LOD financial crime role within the finance sector having previously held an MLRO role in a regulated entity.
Good technical knowledge of Compliance, Regulatory, and Legislative requirements, predominantly from Isle of Man, UK, EU & Singapore perspectives
Experience in defining and delivering MI and reporting

The Reward...
Competitive salary
Comprehensive benefits, including private healthcare, life cover, pension contributions

An international corporate pensions organisation, is currently seeking a Spanish Speaking Corporate Client Services administrator for a 12 month fixed term contract .



The Role...

You will have contact with large multi-national organisations and will need to respond to their different requirements including

Liaising with scheme administrators.

Investigating and resolving queries to internal and external customers Producing timely and accurate management information.

Ability to prioritise to ensure key financial tasks are completed within agreed time frames.

Working with Corporate Relationship Management Team to ensure excellent service is provided to key schemes.



About you...

You will have previous experience working with in a customer centric position, providing a world class customer service and

Previous financial service industry experience in a similar role is preferred within a customer service environment.

Fluent in Spanish

Experience of identifying and interpreting Corporate AML requirements

Highly organised with great attention to detail who seeks ways to improve processes



The Reward...

Based at a state of the art headquarters, with free onsite car parking you will receive

An attractive salary and generous benefits package for an employer who is committed to continuous improvement, offering access to a comprehensive range of training and development opportunities.

We are looking for an infrastructure analyst to be involved in multiple projects from inception through to delivery. The successful candidate will be expected to support the existing infrastructure environment. As part of the role, you will be involved in infrastructure administration, implementation, system maintenance and monitoring platform reporting and documentation.

The Role...
The role will suit a candidate who is confident in working with a wide range of core technologies with a focus on exchange and mail services, you will:
Administer the Groups technology infrastructure in line with the agreed SLAs to support the smooth running of the groups technology stack
Establish and maintain regular communications with the team and end users regarding IT activities
Develop business case justifications and cost benefits analyses for IT spending and initatives as required
Benchmark, analyse, report on and make recommendations for the improvement of IT infrastuture and IT Systems

About You...
You should have proven technical experience in an IT operation as well as:
A solid understanding of Cloud fundamentals, including, Microsoft Windows Server 2016 and 2019 operating systems, Microsoft Windows 10 & 11, Microsoft Active directory management and configuration, Microsoft Teams, Backup and replication concepts, Citrix and Mimecast
Experience in IT infrastructure maintenance support and design
Ability to apply IT in solving business problems
Ability to present ideas in business and user friendly language
Highly self motivated, proactive and strong attention to detail

The Reward...
The successful candidate will receive:
Full time, competitive salary
Benefits package
Douglas working location

Servicing Consultant in either a full time or part time capacity required to join a life Assurance organisation to promote positive customer service to the companies service level agreement.

The Role...
Handle complaint resolution within defined regulatory requirements and contribute to the identification of trends and preventative measures needed, through root cause analysis
Achieve targets to maintain productivity quality and service standards
Contribute to a positive and supportive team culture
Promote positive customer/distributor perceptions continuously developing relationships aligned to Values
Maintain appropriate level of functional and technical expertise, including knowledge of products procedures, service, system and frameworks
Ensures that all technical knowledge and skills are recorded, accessible and accurately maintained

About you...
Previous customer service experience from any industry background
Cope and manage varying workloads and pressures
Good listening skills to clearly and accurately relay messages to processing
Accurately hand off technical telephone queries to appropriate person/area
Excellent soft skills to build a rapport and create a positive customer experience

The Reward...
Competitive salary
Open to applications in both a Part or Full Time capacity

We are looking for a corporate governance officer to provide administration, company secretarial and general management services to client companies/funds

The Role...

Joining on a permanent basis, your main duties will be to ensure compliance with applicable regulations and guidelines, and with the companys established policies/procedures and corporate governance framework, whilst ensuring high standards of customer service are met at all times. You will:

Carry out the company secretarial tasks for a portfolio of fund and company clients, including but not limited to all statutory duties
Support the clients in their general administration and management as required, including shareholder servicing, stock exchange operations, contract administration and board meetings
Assist with the opening and operation of bank accounts of fund and company clients
Assistance and fulfilment of CRS/FATCA obligation, economic substance rules etc
Ensure compliance with applicable codes in legislation, in particular but not limited to customer due diligence, in accordance with the ALM/CFT rules and the completion of risk assessments

About You...

You will have strong working knowledge and understanding of fund administration, private and listed company administration, corporate structures and governance processes and procedures, as well as:

Working knowledge of all statutory related operating systems to be used by the company
Working knowledge of stock exchange listing rules, and corporate governance codes
Previous experience within a similar role
Understanding of data protection

The Reward...

You will be based in central Douglas and will receive:

Full time, core business hours, permanent contract
Competitive salary
Supportive working environment

Our client, a leading Life Assurance company is seeking a Temporary and Permanent Administrator for their prestigious office based on the outskirts of Douglas.

The Role...
You will be involved with all activities surrounding the identifying and contacting of all High Value and new clients, for tax purposes, duties will include:
Supporting the completion of client file reviews
Corresponding with clients via email or phone
Updating the business systems with responses from client
Logging, controlling and monitoring client responses

About you...
Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines is essential in this role, along with:
Experience of customer contact
Previous Administrative experience
Good Knowledge of Excel
Cope with varying workloads, pressures and people
Working in a team

The Reward...
You will be entitled to the below, plus further benefits to be detailed at offer stage:
23 days holiday to start with, including all English and Manx Bank holidays
Performance related pay scheme
Pension
Car Parking

We have a brilliant opportunity to join a rapidly expanding Fintech firm in Douglas. They are looking for a Reconciliations Administrator. The ideal candidate would enjoy working in a fast-paced environment and should be excellent on Excel spreadsheets.

The Role...
Your core responsibilities will include:
Regular and accurate preparation of reconciliations
Liaising with other teams both internal and external to resolve queries
Review and improvement of internal processes and procedures
Other related tasks that become necessary as the reconciliations are progressed

About You...
You will need:
Experience of working with large volumes of data accurately
Experience of customer service and resolving queries effectively
Strong Excel skills
Analytically minded, with excellent attention to detail and numeracy skills

The Reward...
Competitive salary
Comprehensive benefits, including private healthcare, dental, and pension scheme
 

Customer Support Officer required on a part time basis for a telecommunications provider to be the first line of customer support, answering calls and online enquiries for a range of customer issues providing support and advice on technical and general customer queries

The Role...
The team operate 8am to 8pm Monday to Friday and 9am to 6pm on Saturdays, also some public holiday cover will be required, duties include
Provide first line of customer support, answering calls and online enquiries
Providing support and advice on technical and general customer queries
Provide general support for products and services including but not limited to Sales, Service, Provisioning, Billing, Payments, Faults, Assistance, Conference Bureau and Mobile help desk
Various administration tasks
Customer registrations
Data input
Maintenance of customer data in internal systems, reporting and additional activities as required

About you...
The successful candidate will have excellent telephone manner and listening skills and experience of Customer Service, along with
Excellent customer focus, empathy and experience of working in a customer facing role
Must have strong technical knowledge to support broadband, mobile and home phone problem solving
Superb telephone manner and listening skills
Strong relationship and networking skills
Willing to work outside normal working hours to provide customer focused support shifts
Ability to produce accurate, good quality work
Well organised and methodical
Demonstrate an interest in current and future technology

The Reward...
A highly competitive salary and excellent benefits package are on offer
Part Time hours - 25 Flexible on days /hours worked
 

Customer Support Officer required for a telecommunications provider to be the first line of customer support, answering calls and online enquiries for a range of customer issues providing support and advice on technical and general customer queries

The Role...
The team operate 8am to 8pm Monday to Friday and 9am to 6pm on Saturdays, also some public holiday cover will be required, duties include
Provide first line of customer support, answering calls and online enquiries
Providing support and advice on technical and general customer queries
Provide general support for products and services including but not limited to Sales, Service, Provisioning, Billing, Payments, Faults, Assistance, Conference Bureau and Mobile help desk
Various administration tasks
Customer registrations
Data input
Maintenance of customer data in internal systems, reporting and additional activities as required

About you...
The successful candidate will have excellent telephone manner and listening skills and experience of Customer Service, along with
Excellent customer focus, empathy and experience of working in a customer facing role
Must have strong technical knowledge to support broadband, mobile and home phone problem solving
Superb telephone manner and listening skills
Strong relationship and networking skills
Willing to work outside normal working hours to provide customer focused support shifts
Ability to produce accurate, good quality work
Well organised and methodical
Demonstrate an interest in current and future technology

The Reward...
A highly competitive salary and excellent benefits package are on offer

We are looking for an enthusiastic individual to join an international bank on a permanent basis. The successful candidate will act as the first point of contact to customers across the Island, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank.

The Role...
Day to day duties will include:
Processing all customer branching transactions and making sure that customer records are up to date with any outcomes and actions
Develop relationships with customers to understand and meet their needs and use your knowledge to explain the benefits of products and services
Build and maintain a thorough understanding of the local community, community hubs and key stakeholders

About You...
You will need to be over 21 to drive one of the mobile branch vehicles, and hold a valid driving licence:
You will ideally already have a category C1 licence, but if not comprehensive training will be provided
Understanding of banking sales and service processes along with knowledge of internal and external regulatory , operational , credit and control procedures
Excellent banking knowledge
Experience within a banking environment
Second to none customer service skills

The Reward...
You will receive a comprehensive salary and benefits package
Permanent contract

A rapidly emerging Bitcoin and Fintech organisation with ambitions plans are currently seeking a Customer Service Representative to join their driven, talented and mission focussed team in delivering their best in class technology across the globe.

The Role...
As a customer service representative, responsible for the delivery of an excellent customer experience you will:

Undertake virtual face to face calls with high net worth customers on a daily basis
Assist customers through the onboarding process, fielding account enquiries and solving technical issues, whilst always ensuring the customer receives exceptional service
Explain products and services to customers in an easy to understand manner
Investigate, escalate and resolve support tickets in a timely fashion
Support compliance function to complete KYC/KYB checks on customers when required

About You...
You will have previous experience within a customer service based position within an office environment:

Extensive experience working with high net worth clients
Experience within compliance support
Knowledge and experience with Sanctions and other compliance related checks
Diligent, open minded and willing to absorb new information
Excellent communication skills over both the telephone and via email

The Reward...
Working morning and twilight shifts with the option to work a 24/7 shift pattern, you will receive a competitive salary, working for an ambitious organisation providing training and development

Our client is seeking an Administrator for a temporary period of 3-6 months to be based within their Mortgage and Lending Operations Team.

The Role...
Respond to queries from customers / stakeholders promptly within in agreed timelines
Deliver successful customer / business outcomes by processing / authorising / investigating all transactions
Understanding customer and business needs, specialising in Fraud and Chargeback
Support mortgage customers in the Isle of Man and potentially other offshore jurisdictions
Capture and collate MI as required

About you...
Previous banking for Financial services experience would be desirable
Good customer service skills
Excellent attention to detail is required
Knowledge of mortgages would be beneficial but not essential

The Reward...
There is the potential of this turning into a longer term / permanent role for the right candidate
Salary commensurate with experience
Weekly paid
 

We have a new opportunity to join a growing Fintech firm on a permanent basis. As Payments Product Manager, you will have a keen eye for gaps in consumer product offerings and the innovative mindset to fill them. From sourcing new payment processors, to compiling business cases & commercials, through to leading the integration into the product, you will be the main focal point for payment offerings across all products.

The Role...
Your core responsibilities will include:
Drive the global strategy and define the payments roadmap for our products with the goal to reduce friction, while adding features to deliver a superior customer experience
Collecting and analysing appropriate feedback from any source that contributes towards defining requirements and product features
Working closely with internal stakeholders from the Marketing team, to deliver projects which bring value to the business.
The sourcing of new payment integrations to expand existing offering, ensuring global coverage where possible

About You...
You will need:
Previous experience working in the payments industry, with a strong knowledge of all global & localised payment options
A thorough understanding, and previous experience of working with Application Programming Interfaces (APIs)
Previous experience in product management is a must, with a proven ability to understand and translate requirements into product features and suggestions for improvements
Proven experience overseeing all elements of the product development lifecycle
Experience in confidently presenting and talking about products to an audience

The Reward...
Competitive salary
Comprehensive benefits, including health & dental insurance, pension, 25 Days annual leave + all bank holidays.
 

Contract (6 Months) Actuary required to join a global insurance group to complete a project to drive forward key forthcoming Actuarial deliverables

The Role...
Support the design and implementation of additional quantitative analyses, reporting and capitalisation activities to prepare the business becoming a Swiss-regulated branch
Support the embedding of the future Swiss-regulated (SST) capital model into the business and model use including risk based return in product strategy, and reinsurance purchase.
Produce ad-hoc modelling and capital analyses as required on the SST model to support additional reporting requiring capital management input e.g. RSR/ORA/AFR etc.
Assist with the parameterisation for non-life lines of business, performing the diagnostics and document approach, analyses and selections

About you...
Qualified or nearly qualified actuary
Experience in capital modelling with Any PRA/regulatory experience desirable
Quick grasp of different models, codes and processes and commercial acumen
Experience of designing and reviewing processes and creating/updating the associated documentation

The Reward...
Excellent daily rate with remote working
 

Our client, an international corporate service group, are currently seeking a Company Administrator to support the existing team with statutory work.

The Role...
Preparing minuets and documents for signature
Directly correspond and liaise with clients and intermediaries
Perform annual file reviews
Ensure client database remains updated at all times
Preparing and checking payments

About You...
Excellent written and oral communication skills
Ability to work to tight deadlines
Good knowledge of offshore trust and corporate structures and current offshore environment
Previous experience in the industry
An interest and commitment to on-going professional development and training or already working towards professional qualification

The Reward...
Full time, permeant contract
Competitive salary in line with skills and experience
Benefits package

Our client, a fiduciary and funds company, is currently seeking an experienced Bookkeeper.

The Role...
Maintain an accurate record of financial transactions
Update and maintain the general ledger
Reconciliation of entries into the accounting system
Recording of debits and credits
Maintain the trial balance, by a reconciliation of general ledgers
Account reconciliation to assert the accuracy of transactions

About You...
Previous experience within a bookkeeping position
Accounting knowledge and understanding of accounting best practices
Data entry skills
High attention to detail
Proficiency in Microsoft Excel

The Reward...
Full time, permeant position
Douglas location
Benefits package

Senior Enterprise Support Engineer required to join a telecommunications provider on a permanent basis, where the successful candidate will be a key member of a team that is responsible for the operation delivery of a portfolio of enterprise managed services.

The Role...
In this role you will demonstrate your considerable technical skill set by taking a lead role in the team, acting as a senior escalation point for incidents, root cause analysis, service requests, and by executing changes across the estates of managed services customers. You will:
Operate as a senior support engineer, leading the identification and resolution of faults across the managed services portfolio, acting as an escalation point within the team
Work in close collaboration with the Service Assurance management team, other teams within the Sure group, customers, vendors and third parties to ensure KPIs are met, and that internal and external escalations are triggered where necessary
Use your extended experience and skills to bring incidents to resolution as soon as possible, following up where necessary with root cause analysis via the problem management process.
Carry out customer requests for changes to managed devices across the managed services portfolio
Understand and comply with the licence and other regulatory rules applying to the position.
Work in accordance with the safety procedures and safe working policies of Sure
Undertake appropriate security awareness training covering information security, data protection, financial crime and payment card data and comply with their information security responsibilities

About You...
You will be available to work between Monday and Friday 7am and 6pm, sharing an early/late shift pattern with other support engineers. You will have:
At least 3-5 years experience in a similar role
Technical expertise in multiple disciplines listed below
Cisco CCNA minimum (CCNP preferred)
Demonstrable experience of working with IP routing and switching environments
Demonstrable experience of working with firewalls rules, NAT and VPNs
Operating systems support (Windows Server, Windows 10/11, CentOS, Ubuntu etc) Active Directory, DHCP, DNS
VMWare or other virtualization related certification or relevant experience (I.E. HyperV)
Experience with backup, recovery, and replication tools such as Veeam, eVault/Carbonite, Zerto etc.
Experience of an operational delivery role, ideally within IT, service provider or telecommunications networks, infrastructure, datacentres or cloud-based products and services

The Reward...
Whilst not a current requirement, it is possible that the role may change to a 24x365 full shift Rota, with employee remuneration changing also to include a 35% shift bonus
Full time, permanent position

A 9 month contract opportunity has arisen for a product management analyst to support the delivery of good customer outcomes, ensuring that customer facing literature is compliant, accurate and clear, and support the implementation of changes amongst other tasks.

The Role...
You will support the product management of bonds products by carrying out product reviews under the oversight of the product manager. As well as:
Review customer facing literature of the product range including key features, terms and conditions, illustrations, annual reviews, including all updates required to support business growth and regulatory change
Support the migration of literature items to a new document management system
Ensure products have up to date product specifications and clear target markets and that actions identified as a result of product reviews are delivered in line with agreed timescales

About You...
You will be a confident communicator, with previous experience within a similar role alongside:
Good understanding of the bonds market
High level of accuracy and attention to detail
Able to deliver a high standard of service output
Strong analytical skills, ability to use, interpret and develop meaningful data

The Reward...
You will receive a competitive salary
Full time, 9 month contract position

We have a new opportunity to join a leading independent corporate and fiduciary service provider. As a Payments Administrator, you'll assume responsibility of the payment process of the group and its clients, timely and accurately processing all outward payments to clients and external suppliers.

The Role...
Your core responsibilities will include:
Provide banking and payments expertise to colleagues and business partners
Investigate and answer payment related queries from internal teams and external banking partners
Maintain strong working relationships with banks, business partners and colleagues across the business, be able to communicate effectively on payment processes both verbally and in writing
Assume responsibility for the set up and administration of clients' bank accounts with a range of different banks and payment service providers in different currencies and jurisdictions

About You...
The role is busy, varied and would suit somebody who is quick to learn, keep calm under pressure when dealing with a high volume of transactions and can deal with the volume without compromising on accuracy
Close attention to deadlines is key in the payment process
Previous experience within a banking payments environment is essential

The Reward...
Competitive salary
Comprehensive benefits, including DIS, travel insurance scheme, private healthcare, dental care, income protection, and employer pension contributions
 

Relationship Support Officer fluent in Japanese is required to join the Customer Service team of an international Life organisation.

The Role...
Actively contributing to the successful delivery of the departmental objectives along with your own personal business objectives
Administer a varied book of business including Personal Portfolio products
Carry out and follow through client and IFA requests to a conclusion
Take ownership of, and resolve any queries through to a satisfactory conclusion

About you...
Experience in handling external telephone calls with both clients and independent financial advisors
Fluent in speaking and writing in Japanese
Experience with new business and payments out would be advantageous
Competent in Microsoft applications: Including Word, Outlook, SharePoint and Excel and Knowledge of Finscan (Desirable)

The Reward...
Competitive salary and benefits package

In this role, you will be a Senior Insurance Technician for an investment firm, located in central Douglas.

The Role...
You will be administering the declaration and closing of War Risk Additional Premiums calls, as well as:
Ensuring the production of deliverable documentation and efficient resolution of issues
Dealing with over 300 shipping companies
Opening, confirming and closing of Additional Premium calls
Become proficient in internal systems, such as BoWoS and BLUR

About You...
An ideal candidate will have experience in shipping, compliance or insurance, as well as:
Preferably an understanding of Word, Excel, and PowerPoint
Excellent customer service and communication skills as well as a keen attention to detail
Preferably, candidate will have an understanding of world geography

The Reward...
You will be based in Douglas, and will receive:
A competitive salary
Comprehensive benefits package

We have a brilliant opportunity to join a leading investment management firm with offices across North America, Europe and Asia. Joining as a Portfolio Administrator, you will support the firms Portfolio Management and Trading activities and Post Trade Support functions. This is a 14 month fixed term contract position.

The Role...
Your core responsibilities will include:
Trade support
Cash administration
Portfolio Reconciliations and resolution
Corporate action and class action processing

About You...
You will need:
Degree in Finance, Accounting or Economics would be advantageous
Other industry certifications would be considered assets
Ability to work effectively under pressure
High attention to detail within a high volume work environment

The Reward...
Competitive salary

 

Senior Administrator required on a permanent basis, responsible for delivering excellent client services to gaming clients in full compliance with the FSA handbook and all other relevant regulation


The Role...
Owning client relationships fully, supported by technical gambling compliance, operational and accounting teams to ensure best-in-class service is delivered to clients
Applying excellent company management and proven client relationship skills in a challenging and fast-paced environment
Having responsibility for the preparation and holding of a quarterly board meeting to evidence proper management and control of each of your licensed operators
Working across functions with peers across the wider Group to ensure collaboration for shared goals
Actively developing and building your client relationships, visiting key clients within your portfolio each quarter

About You...
Previous experience managing client companies from an FSA perspective
Impeccable written and verbal communication skills
The ability to build strong professional relationships with colleagues to capture risk and enhance controls
The ability to manage and prioritise your busy portfolio including complex and demanding task flows and coordinate with internal and external stakeholders to consistently deliver

The Reward...
Competitive salary with a performance-driven bonus & benefits package

Our client is a marketing agency that specialises in content writing for sports, betting, e-Gaming, technology and e-commerce companies. We are looking for a driven team member to help deliver and publish top-quality online content to customers as well as our own websites and blogs.

The Role...
You will team up with copywriters to create and edit eye-catching content that includes reviews, news articles, blog posts, and other sports and eGaming writings as well as:
Conduct ongoing research of news and various topics relating to eGaming, sports and sports betting
Come up with ideas for weekly publications of topics of interest
Write your own articles and blog posts, as well as write briefs on topics for other content writers
Proofread and edit materials created by other writers
Write SEO copy and guest posts
Code and publish blog posts using content publishing systems - WordPress
Upload written content to websites and blogs
Create and monitor social media marketing campaigns
Assist the content managers and senior copywriters with other writing-related tasks as needed

About you...
Are you interested in pursuing a career in website publishing, writing, advertising, or a related field:
Professional writing voice that can adapt to a variety of styles
Ability to structure blog posts and website copy in a logical sequence
Excellent editorial skills in areas of accuracy, voice, readability and grammar
Ability to conduct thorough, credible research and organise findings
Strong collaborative skills with both in-house and remote teams
Experience in product and project management
Knowledge of internet marketing and social media best practices
Knowledge of basic HTML coding and SEO
Experience and knowledge in eGaming - a big plus

The Reward...
Onsite parking
20 days holiday + all Manx and UK Public Holidays
Sickness pay
Modern working environment
 

Client Service Administrator required to join a corporate service provider to ensure that the day to day administration of client structures is completed in a timely manner in line with Customer Service procedures.

The Role...
Work with the team to perform the day-to-day administration of a portfolio of trust and company structures, including but not limited to the Investment Oversight, Client Risk Assessment, Economic Substance and Client Due Diligence workflows
Provide payment processing support for the team trust and company structures as required
Work with the team to action client requests and queries in an efficient and professional manner including but not limited to loans payments and repayments, distributions, information requests, restructuring, asset sales and purchases
Prepare Company Secretary forms and minutes for entities within the portfolio and complete relevant documentation
Meet chargeable time requirements

About you...
Previous experience in Trust & Corporate Administration
Understanding of the statutory and regulatory requirements, and best practice, for the administration of client entities from the Isle of Man
Relevant professional qualification or ability and commitment to work towards an approved relevant professional qualification; alternatively an employee may be qualified by experience
Ability to establish and maintain good client relationships

The Reward...
Competitive salary and benefits package

Payroll Administrator required to join a Payroll bureaux to administer international payrolls and payments in a timely and efficient manner and be responsible for administering a portfolio of clients

The Role...
This role is very fast paced with email and phone queries relating to payroll processing to deal with daily
And will include the following

Send client files/chase for payroll changes
Administer international payrolls
Send payroll reports and request funds from the client
Send payslips
Keep payroll records up to date
To ensure contributions are paid to the appropriate bodies accurately and within the specified time frame
Ensure that the figures are reported to all relevant government bodies within the specified time frames

About you...
payroll experience (preferably both IOM and UK)
Knowledge of payrolls in other jurisdictions would be advantageous
A keen willingness to learn and the ability to manage self-learning

Reward...
Full time working hours & market rate salary

We have a brilliant opportunity to join a leading independent asset management firm. Under the supervision of the Financial Controller, the Senior Analyst will play an important role in the finance team of the group’s European division.

The Role...
Collaborate in the preparation of the monthly financial statements for the Europe division
Responsible for the month-end closing processes, accruals calculations and accounts analysis
Prepare various provisions and key analysis in relation with the revenues and expenses of the division
Preparation of working schedules and analysis for group reporting purposes
Prepare accounting analysis including Revenues, Expenses, Inter Company and Assets/ Liabilities
Prepare year-end records for auditors

About You...
Qualified Accountant (ACA, ACCA, ACMA)
Knowledge of the accounting software SAP is preferred but not essential
Strong Microsoft Excel (basic macros/ v-lookup/ sum-if etc.)
Working Knowledge of IFRS reporting standards
Ability to work on multiple projects simultaneously

The Reward...
Competitive salary
Comprehensive and unique benefits package

Our client, an international Life Assurance company, is seeking an Administrator to join their EMC Operations Team

The Role...
Liaise with External Account Managers & Custodians (EMCs) to set up new external managed accounts as required.
Arrange payment to, or request money from, external managers as required
Assist with reconciliations and data cleansing activities

About You...
Have previous experience in financial services
Experience in a customer facing role
Minimum of 5 x GCSE (or equivalent) grade C or above, including English and Maths

The Reward...
Competitive salary
Benefits package

An international Life Assurance company are seeking a Senior Administrator within their Technical & Tax Reporting team, the main purpose of this role is to contribute to the Chargeable Events reviews, production of certificates and support the annual HMRC submission in accordance with UK regulatory requirements.

The Role...
To contribute to the delivery of your own and the team's objectives, ensuring that the organisations strategic goals are reached.
Investigating and resolving complex Chargeable Events cases and queries in a professional and timely manner
Reviews of Chargeable Events for UK clients and producing certificates
Chargeable Events data submission to UK HMRC
Ensuring all own and team work is completed within the team's SLAs and high quality standards

About You...
Good communication and interpersonal skills
Ability to work well individually and as part of a team
Ability to work to tight deadlines
Previous Life office experience is desirable but not essential
Previous Chargeable Events experience is desirable but not essential
Innovative, takes bold steps forward

The Reward...
Competitive Salary
Benefits package
 

We are seeking a System Support Analyst to provide Application Support for internal & external customers. Working as part of a small team, you will primarily be focused on delivering an exceptional standard of support and problem resolution services to our customers. You will be expected to perform these duties working as part of a shift rota

The Role...
Provide 1st line support on all tickets raised through the Customer Service Desk
Create, own and maintain documented procedures to aid System Support Team functions/responsibilities
Escalates unresolved incidents
Facilitates recovery, following resolution of incidents
Document and closes resolved incidents according to agreed procedures
Perform batch operations on our core applications

About you...

Minimum of 1 years' experience of working within an IT customer services environment
Experience of working in an International Life Assurance organisation or similar financial services organisation within a customer support capacity
Basic SQL Skills
Proficient in the use of the Jira Suite of Software, including Support Desk and Confluence
In-depth knowledge of Microsoft Office Applications
Analytical Thinking
Good problem solving skills in order to resolve incidents quickly and effectively

The Reward...
Comprehensive benefit package
Competitive salary

We are recruiting for a number of exciting new roles in our clients Investments department in the South of the Island. All roles will provide an opportunity for individuals to start a rewarding career in financial services with a growing and energetic company

The role...
Provide back office administration for Investment related processes, ensuring that the policy holder valuations are up to date
Answering queries and taking responsibility for processing each enquiry through to satisfactory conclusion
Providing customers with product and servicing information both verbally and written, with high attention to detail and accuracy
Supporting the Administration of the Externally Managed client portfolios, Stock Reconciliations, Dividends and Corporate Actions and and trade settlements

About you...

Excellent written and verbal communication skills
Work well within a very busy team environment
Adaptable
Good planning and organisation skills
Good numerical skills
Solid IT skills
Any relevant work experience in an office or finance sector would be desirable but not essential

The rewards.....

Along with various benefits and salary based upon experience there is also:

Car parking
On site Coffee Shop and Gym

Our client is looking for a Client Compliance and AML Officer who will be responsible for ensuring that the assigned portfolio of client entities has comprehensive and effective systems and controls in place.

The Role...
The successful candidate will be responsible for

Conducting ongoing monitoring of business relationships or one-off transactions in accordance with the Regulations
Conduct transaction monitoring reviews in relation to the fund
Present any updates or key findings to the Board/Fund controlling parties
Consider and make any Suspicious Transaction Reports
Develop AML and CFT Policies and Procedures
Develop and prepare AML Business Risk Assessments
Perform AML and CFT sample testing and AML assurance reviews
Serve as AMLCO, MLRO and DMLRO to the allocated client entities

About You...
Requirements for the roles are
Strong academic background and industry relevant professional qualification
A good level of commercial and fiduciary risk awareness
Sound working knowledge of statutory requirements and financial services legislation, together with relevant guidance notes and Codes of Practice
Good knowledge and application of relevant AML/CFT legislation, the AML/CFT Handbook and relevant guidance notes and codes of practice
Previously held CO / MLCO / MLRO positions would be an advantage

The Reward...
A competitive salary and benefits package will be offered to the successful candidate
A genuinely unique opportunity to be part of an expanding large global business


 

Our client is seeking a skilled Network Infrastructure Engineer to join a growing team. You will be exceptionally customer focused and passionate about growing the relationship between clients

The Role...
Supporting Windows networks, including associated cloud services, infrastructure and connectivity
Assisting Engineers with ad hoc tasks
Supporting clients with field visits

About You...
Minimum of 3 years experience administering and migrating enterprise software including client operating systems
Understanding of MCCM and networking concepts such as DNS, DHCP, IP addressing
Good knowledge of LAN/WAN Technologies, Switches, Routers and Firewalls
Full clean driving licence
Client facing interpersonal skills and a positive attitude

The Reward...
Car parking
Salary commensurate upon experience

 

We have an exciting opportunity for highly motivated and talented sales people to work in our clients expanding team within the Fintech industry.

The Role
Your daily duties will be varied, but will essentially involve
Dealing with a high volume of incoming and outbound client calls

About You
Motivated and organised
Excellent communication skills
Naturally good at relationship building and retention
Customer Services and Sales experience, this would be beneficial, but is by no means essential

The Reward
Modern working environment
Flexible with hybrid working and start and finish times
Great salary, with a fantastic commission structure dependent on your skills and experience

A Housekeeper is required on a permanent basis to work as part of a small and busy housekeeping team to help maintain multiple employee accommodation sites.

The Role...
Ensuring all bedrooms are cleaned, tidied and made up
Cleaning the restaurant and common areas; ensuring all dishes are washed and cleaned after main meals served
Laundry; general cleaning and maintenance of the building
Ad-hoc cleaning requests

About You...
Previous experience in a similar role is required
Undestanding of the requirements of the Health & Safety/Fire procedures and regulations
Flexibility to cover a 7 day week - Must be available to work weekends and bank holidays

The Reward...
Competitive salary and private medical insurance and a generous discretionary bonus scheme
Full Time hours (37.5 hours per week) Shifts will be scheduled Monday - Friday 08:30 - 17:00 Saturday - Sunday 09:00 - 17:30
 

We have a brilliant opportunity to join a "Big 4" accountancy practice on a permanent basis. One of the premier professional services firms on the island are looking to recruit a Finance & Accounting Assistant within their Internal Accounts Team.

The Role...

Your core responsibilities will include:

Daily maintenance of financial records

Actioning supplier invoices, including checking and coding

General bookkeeping duties

General duties relating to the firm?£?s practice management system

About You...

You will need:

Previous experience working as a Bookkeeper

An accountancy qualification (such as AAT or CAT) would be desirable but not essential

The ability to work quickly, accurately and possess excellent communication skills,

A good understanding of Microsoft Excel

The Reward...

Competitive salary

Part time/school hours would be considered for the right candidate

Certified Accounting Technician (CAT) study support could be considered after passing the probationary period

We are currently recruiting for two experienced Senior Company and Trust Administrators for a rolling contract, for a period of at least 3 months, to join a corporate and fiduciary service provider.

The Role...

To undertake Administration and Risk reviews

About you...

Experience in the trust and company sector
Self-motivated and can work under pressure
Good interpersonal abilities with both colleagues and clients

The Reward...

Competitive salary
Central Douglas location
Core business hours
 

This is an exciting opportunity for an experienced Financial Crime Assurance Specialist to support the MLROs and the risk teams in the delivery of the regulatory requirements. You will provide credible challenge to identify, deter and report control deficiencies across financial crime processes, functions systems and controls.

The Role...
Independently assess the design and operational effectiveness of the assurance testing framework with a mandate to enhance adherence to Financial Crime laws and regulations, standards and guidance
Manage Financial Crime Assurance reviews, perform or validate substantive testing on the controls governing the following
Financial crime policies, standards and procedures
Anti-Bribery and Corruption controls
Sanctions systems, rules setting, fuzzy logic and alerts investigations controls in conjunction with MLROs
Transaction Monitoring systems and controls, rules, thresholds in conjunction with MLROs

About You...
A relevant professional qualification, for example, an ICA Diploma in Anti Money Laundering or equivalent
Experience in a Compliance and/or AML/ Fraud/ Financial Crime capacity in a regulated financial services business
Experience of working in and managing financial crime related projects
Knowledge of the UK, IOM and JSY AML framework
Understanding of the regulatory requirements and guidelines around core Financial Crime systems

The Reward...
Competitive salary
Comprehensive benefits package

We are currently seeking a Customer Service and Operations Analyst within an International Bank where you will be responsible for investigating both outward and inward payments ensuring the best outcome for the bank and the customer.

The Role...

Responding to and investigating queries and payments, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.

Reconcile internal accounts and work with relationship teams to update the customer on the status of their payments.

Keeping accurate records of day to day operations, logging incidents and identifying trends

Reviewing manual or ineffective processes which could be automated or enhanced

Maintaining a focus on improving our customer service and experiences

About you...

Experience of analysing and using performance data

The ability to convey information in a simple and understandable way

An understanding of contact centre operations and performance metrics

Microsoft Office skills, including PowerPoint, Excel and Word

The Reward...

Salary in line with experience

Benefits package

An international bank are currently seeking a Transaction Management Unit Specialist on a contract basis to implement and manage a range of complex Structured Corporate Loan transactions, within an asset class, with supervision, as intended by the loan agreement, in support of the IB business and Wholesale clients.

The Role...

Receive, review, understand, validate and advise on a range of complex Structured Corporate Loan transactions, within an asset class, with supervision and guidance where needed
Consult stakeholders and provide relevant operational inputs and subject matter expertise regarding Structured Loan transaction operational requirements to cross-functional working groups
Create vanilla and / or complex transactions on ACBS based on the salient features from the legal agreement to create an accounting record, enable the ongoing administration, monitoring and management of the facility and to facilitate ongoing reporting requirements
Ensure the transaction terms and conditions are in place post draw down and provide context and insight of the transaction to various stakeholders to enable their work processes
Actively monitor, identify, resolve or escalate operational issues relating to the deal throughout the life of each live transaction and regularly communicate with stakeholders
Own the operational transaction documentation relationship with the client, the facility agent and the front office (main point of contact) until such time that the client repays Wholesale Clients
Review, validate and analyse data and information to identify trends and provide insights for use in tracking and optimising performance and enabling effective decision making

About You...

Relevant experience from an international banking background
International and cross border awareness
Relevant knowledge of currency, credit processes and payments
A track record adding value and delivering professional, client centric service to internal and /or external clients preferred

The Reward...

Contract basis, competitive salary.

Our client, a leading Life Assurance company, is seeking an Administrator within the Rebrand Team for a 6 month temporary contract.

The Role...
The successful candidate will be responsible for:
Contributing to the delivery of their own and the teams objectives, ensuring that the organisations strategic goals are reached. To achieve this delivery requires excellent, proactive and quality based customer service across a range of service disciplines
To enable this multi-disciplined approach cross-skilling, learning and development are an integral feature of the Client Services philosophy

About you...
Requirements for the roles are:
Previous financial services experience ?£" desired
4 GCSEs Grade C to include Maths and English and/or NVQ Level 1 or equivalent

The Reward...
6 month temporary contract
A competitive salary

A busy, independent corporate service provider are recruiting for an Accounts Technician to join their client accounting team to maintain the accounting records of a portfolio of client companies.

The Role...
Reporting to the directors, the successful candidate will be the dedicated accounting manager to a client portfolio with a major focus on UK property investment and will
Input all entries from bank statements and other financial records into the accounting package (VT) and reconcile accounts
Request and collate financial information from clients and third parties
Prepare client company VAT returns (including partial exemption calculations) and files online
Process client company payments in accordance with internal procedures
Assist in house accountants with year end bookkeeping as required
Assist with ad hoc projects whilst managing deadlines

About You...
We are looking for a friendly professional with
In depth understanding of double entry bookkeeping
Ideally CAT or AAT qualified or close to achieving that qualification
Good technical skills with the ability to research and analyse financial information
Preferably some previous experience in the financial services sector in a similar role
Some knowledge of AML regulations

The Reward...
This is a full time, permanent role. Where you will receive
Competitive salary
9 till 5.30 (37.5 hour) working week
Friendly working environment based in central Douglas

A rapidly emerging Bitcoin and Fintech organisation with ambitions plans are currently seeking a SEO Specialist to join their driven, talented and mission focussed team in delivering their best in class technology across the globe.

The Role...
You will be responsible for the ownership of the SEO strategy alongside
Conduct Key word research, onsite and offsite SEO competitor Analysts
Manage the day to day SEO Activity and provide SEO training to content to writers
Produce a variety of performance reports to inform the SEO stagey alongside weekly and month reporting to management
Supporting colleagues in the delivery of departmental projects and campaigns.

About You...
You will have a in depth understanding, knowledge, and passion of SEO with a proven track record in delivery
Strong working knowledge of major SEO tools
Google Analytics experience
Understanding of on page, off page, technical and local SEO

The Reward...
Working 40 hours per week, with a competitive level salary
 

An international wealth management organisation is currently seeking an ELK Project change manager, to assist with a medium term project of 3-6 months, based on Isle of Man or remote working candidate will be considered.

The Role...

As an experienced ELK professional you will support the overall business with their objectives

About You...

Candidates must have experience using the ELK package , also referred to as Elastic Stack
Competent in using Microsoft Windows & Liunx
Demonstrative experience in a similar position

The Reward...

Competitive salary, position is based on the Isle of Ma
Remote working with the ability to travel when required

We are looking for a business compliance officer to enable to execution of compliance risk management processes and activities within a specific business/functional area.

The Role...

The successful applicant will strive to influence a continual reduction in costs within the areas under control to ensure that service delivered remains cost effective and efficient, alongside:

Contributing to compliance reports
Inform business line heads, CoE heads, and other compliance heads about regulatory inspections and act as a conduit for any significant data requests
Keep abreast of any analyse regulatory and legislative developments, applicable across the business unit in order to deliver expert advice to relevant stakeholders
Maintain and align compliance policies and procedures to ensure it is appropriate for the unique regulatory requirements of a functional area
Provide advice to management, employees and relevant committees

About You...

You will have previous experience within a similar role, alongside:

Hold regulatory qualification as required by the role (i.e STRATE Compliance Officer, JSE compliance officer)
Understanding of compliance procedures and relevant laws
Ability to communicate effectively
Time management and organisation skills

The Reward...

You will be joining on a permanent basis and will receive:

Full time, core business hours
Central Douglas working location
Competitive salary

Our client, a private investment company, with investments across different industries and jurisdictions, is seeking a company administrator on a contract basis.

The Role...

The successful applicant will primarily focus on fulfilling the various company secretarial requirements for the internal group companies, shareholder companies as well as associate companies. Duties include:

Maintenance of accurate statutory records
Filing of annual returns and other required forms on a timely basis
Compliance checklist submissions
Preparation of documents for regulatory submissions
Provide support for board meeting and minutes

About You...

Applicants should be driven, proactive self-starters with strong organisational skills, and good communication skills. You should:

Have excellent time management and a positive attitude
Understanding of regulatory and compliance requirements for the administration of companies and trusts
Proven experience within a similar role
High degree of professional ethics and integrity

The Reward...

A competitive market rate salary based on skills and experience
Contract position

An exciting opportunity has arisen for an enthusiastic and motivated Systems Analyst / Tester for our clients Systems Analysis and Testing team within the life Assurance Industry

The Role...
Conducting analysis and producing clear documentation, including technical specifications and test documentation
Analysing and testing software upgrades across our diverse range of systems
Identifying and managing test related issues throughout the development lifecycle
Taking ownership for delivering accurate estimates of time and resources for assigned test phases, including dependencies, risks and assumptions
Communicating progress against plan for any work packages assigned
Representing the Systems Analysis and Testing team on corporate projects

About you...
You will already have worked in a similar role, preferably in a life assurance environment, and will possess:
Strong analytical and problem solving skills
Excellent written and verbal communication skills
The ability to work to tight deadlines under pressure
The ability to generate and follow comprehensive test plans
Obtained or working towards ISTQB Foundation level qualification is desirable

The Reward...
Douglas based
Excellent benefits package
Onsite parking
 

We are recruiting for a senior administrator to join the pensions team of a fiduciary services provide on a permanent basis.

The Role...

As a senior administrator you will act as a point of reference for team members, on a daily basis you will:

Handle complete segments of administrative work without supervision
Manage benefit payments
Process investments
Operate pension transfers

About You...

You should have proven experience at senior administrator level, however this does not need to be within pensions. You should have:

Excellent attention to detail
Good interpersonal and communication skills
Intermediate MS Office Skills
Effective organisation and time management skills
Ability to work in a team environment

The Reward...

The successful candidate will receive:

Competitive salary
Central Douglas working location
Permanent, full time contract

Our client based in the South of the Island is seeking a Part time Bookkeeping Assistant / Administrator to work in a small, friendly, private client environment in the South of the Island.

The Role...
The main focus for this role will be daily Bookkeeping and helping with financial reports and working directly with the Director. You will have the chance to work in a small, friendly environment with international clients in sourcing, supply chain management and logistics.

Bookkeeping for company and its associate companies
Financial reports, supporting Director directly
General office and administration duties
Scanning and filing 
Reception cover 

About you...
Good organisation skills
Attention to detail 
First class communication skills are essential
Ability to draft and write coherent, polite emails for follow ups.
Experienced in MS Office 365
French speaking, reading and writing skills would be advantageous, however not essential

The Reward...
Salary commensurate with experience
Parking
 

IT Architect required on a permanent basis to join the the IT function of a leading life insurance company located in the capital of the Isle of Man

The Role...

Your main role will be providing quality systems solutions to our customers as well as:

Designing, implementing and maintaining highly available in house information systems that support core organisational functions

Prepare solution design documents, presentations and other materials using established formats and standard softwares and templates, and by obtaining guidance form the wider architecture team

Understand and evaluate multiple platforms, software packages and custom components to design the solution

Participate in mastering business standardisation across the segment or function whenever possible, leveraging available and necessary enablers

Monitor market trends to identify innovation opportunities and propose best of breed solutions that bring value to the business

Interact with internal as well as external stakeholders including business and IT executives, strategy, program, project managers, PMO, BU, segment and function architects, security and compliance, portfolio management as well as vendors

About You...

The ideal candidate will have excellent stakeholder management experience as well as:

The ability to understand stakeholder issues and provide solutions to become a trusted advisor to the respective business area

TOGAF qualified or equivalent industry recognised architectural qualification

Proven record of involvement with the delivery of several projects and IT systems

Excellent communication skills to be able to talk to technical teams, business teams, other architects, explanation of a solution and subsequent business impact against overall strategy

Preferably knowledgeable in the financial services industry and well versed in project governance

The Reward...

In return, you will be located in Douglas and will receive:

Competitive salary

Generous benefits package, including bonus and defined contribution pension scheme

Comprehensive range of training and development opportunities

Free onsite parking

We are currently seeking a Junior Systems Engineer for an InsurTech firm who provide bleeding edge software ecosystem to global blue chip organizations.

The Role...
Maintaining infrastructure, systems and services supporting our PaaS EIP Core solution.
Manage day to day monitoring, alerting, and reporting on infrastructure performance (KPIs)
Collaboration on fault resolution across the teams
Work with the teams to ensure environment remains secure and compliant

About you...
IT professional with experience of providing support on server infrastructure both on premise and in the cloud
Technical knowledge of Windows Server Operating
Exposure to Azure services and solutions
Experience of monitoring and reporting tools to diagnose issues

The Reward...
Based in the south of the island
Competitive salary
Flexible working arrangements
 

We are currently seeking a Client Services Administrator within a Financial Services department, to provide effective assistance and support.

The Role...
Arranging and preparing documentation for both private and corporate clients
Answering phone calls and dealing with client queries
Building relationships with clients
Providing professional reception duties

About You...
Strong attention to detail
Excellent written and verbal communication skills
Effective time management with the ability to prioritise work and deliver within deadlines
IT knowledge especially Word and Excel is beneficial
Customer focused mind set

The Reward...
Douglas based
Salary in line with skills and experience
Benefits package

Within this role, you will be working as a Junior Trader for a global commodity trading and shipping business.

The Role...
Within this role your key responsibilities will be:
Monitoring and reporting of affiliate inventory
Discovery of global product price and determining of cost-effective sources of raw materials to facilitate strategic decision making
Reporting of open derivative or physical positions and ensuring compliance with trading policies

About You...
Preferably educated to degree level within International Business, Economic, Statistics, however other degrees are considered
Previous experience within the commercial sector or business acumen experience
Ability to travel to various countries where the organisation conducts business

The Reward...
You will be based in central Douglas, and will receive:
Competitive Salary
 

The Role...
Within this role, you will be focused on providing technical business analyst assistance on data migration and implementation of the organisations core application stack to acquire new entities. Further duties include
Building relationships with acquired IT teams and executive stakeholders, manage their expectations and build trust
Interfacing with clients, vendors, and technical teams to develop appropriate technical solutions to
business problems
Project management including scoping, provide analysis of project process, risks and costs
Review and design key business report detailing relevant growth and risks
Strong knowledge of reporting measures and data analyst including management information
Follow acquisition, project manage data migrations to the organisations core applications

About You...
The ideal candidate will be university educated or have IT related qualifications, alongside:
Proven experience of working in a similar role
Experience and knowledge of Microsoft SQL and Microsoft Dynamics
Preferably knowledge or certified in ITIL or Prince2
Broad IT work experience including operations, build, design and architecture in Enterprise environments

The Reward...
Within this role, you will be based in central Douglas and will receive
Competitive Salary
 

Senior Compliance Offer & Data Protection Officer required to join a global wealth management business, reporting into the Head of Compliance. Permanent position based in the Isle of Man providing input into the compliance strategy and execution of the Data Protection strategy across the region.

The Role...
Analyse and identify compliance risks, processes and controls and provide advice to
Business Units
Establish a compliance culture that contributes to the overall objective of prudent risk
management by the Bank
Contribute towards the delivery of the annual compliance plan, in partnership with the wider
Compliance team
Promote effective delivery and management of Compliance risk through embedment of the
Compliance Framework across the IoM licenced entities
Manage interaction with the IoM Regulatory Authorities
Ensure that an effective compliance training plan is adopted and implemented
Proactively identify, analyse and track changes to regulatory requirements to ensure that
business can respond proactively to regulatory change
Provide induction training to all new recruits and ongoing training on regulatory matters as
required
Ensure Compliance Manuals, Policies and Training Material are aligned with regulatory
requirements in the IoM
Understand the business and the financial regulatory environment to provide specialist
advisory services to the business

About you...
Extensive experience in a senior compliance position
Hold a relevant professional qualification
Background in a similar regulated background within financial services
Beneficial to have experience within international banking
Valid and valuable experience of local and international regulations
Excellent stakeholder management experience

The Reward...
Highly competitive salary
Comprehensive benefits package

Our client is seeking a full time experienced Company and Trust Administrator to administer a portfolio of client companies and trusts, ensuring compliance with trust deeds, articles of association, regulatory requirements, corporate governance and company law.

The Role...
Be responsible for client communications
Liaise with clients, private offices, intermediaries, banks, government departments and registries, lawyers, compliance and accounting departments
New business onboarding
Involvement with company incorporations, dissolutions, annual returns, Isle of Man Beneficial Ownership register and BVI Economic Substance reporting
Maintain and obtain necessary documentation to ensure that client companies remain compliant with relevant regulatory authorities and company law
Undertake periodic risk assessments and compliance reviews
Prepare client company and trustee board minutes and agreements
Prepare VAT applications and perform subsequent VAT related tasks
Opening and maintaining bank accounts
Prepare and issue client company invoices and liaise with accountants and bookkeepers
Create and verify payments in accordance with payment procedures
Prepare and distribute ICM invoices and credit control

About you...
Ideally 3 years experience working within Corporate Services Administration and preferably
at least three years experience of administering complex company and trust structures
Experience of working with clients who are high net worth individuals and their private offices
Understanding of the Isle of Mans corporate governance regime
Understanding of tax matters would be an advantage
Holds or working towards an industry recognised industry qualification

The Reward...
25 Days Holiday, pro rated where necessary
Private Medical Insurance (self)
Death in Service x3
Study leave/support, for board approved training
Salary sacrifice group pension scheme
Holiday purchase scheme, up to 5 days
Discretionary Bonus
 

We have a brilliant opportunity to join an international bank based in central Douglas. The role holder will provide specialised reporting, operations and administrative support to the Compliance Function in order to contribute to the assurance that business is undertaken in a compliant manner to avoid operational losses, penalties or reputational damage to the organisation.

The Role...
Your core responsibilities will include:
Risk, Regulatory, Prudential and Compliance
Lead the engagements on behalf of the International Business with The Wolfsberg Group, as an association of thirteen global banks, which aims to develop framework and guidance for the management of financial crime risks, particularly with Know Your Customer, Anti Money Laundering and Counter Terrorist Financing policies
Communicate and distribute materials published by the Wolfsburg Group designed to provide financial institutions with an industry perspective on effective financial crime risk management

About You...
You will need:
A diploma in Risk Management would be highly advantageous
Experience in reporting, risk management, compliance enablement, operations support, compliance administration
Good knowledge of banking processes, products, data and systems

The Reward...
Competitive salary
Comprehensive benefits, including 25 days annual leave, pension contributions, private healthcare, private health insurance, and travel insurance

Our client is seeking a full time experienced Yachting and Aviation Administrator who will be responsible for the administration of various portfolios of in house companies.

The Role...
General company administration, including the preparation of minutes and review of company agreements
Assisting with aircraft importations and liaising with IOM Government Customs and Excise
Assisting with VAT applications and returns
Ensuring that records remain compliant with relevant regulatory authorities
Open and maintain bank accounts, creating and verifying payments in accordance with procedures
Prepare and issue company invoices

About you...
Ideally 3 years experience working within Corporate Services Administration and preferably Yachting and Aviation Administration.
Understanding and experience of Corporate Administration, including an understanding of Isle of Man Company filing and return requirements.
Positive and enthusiastic approach to learning and further developing specific experience with aviation companies.
Professional and friendly manner, used to work both independently but also as part of a team, enjoying liaising with clients and intermediaries.
Bookkeeping experience would be advantageous.
Keen to commence and complete a relevant professional qualification e.g. ICSA.

The Reward...
25 Days Holiday, pro rated where necessary
Private Medical Insurance (self)
Death in Service x3
Study leave/support, for board approved training
Salary sacrifice group pension scheme
Holiday purchase scheme, up to 5 days
Discretionary Bonus

Our client is seeking a Senior Project Manager on a permanent basis to manage projects from project initiation through to completion, in a manner that ensures that the project objectives are realised on time, within the project budget and to agreed quality standards.

The Role...
To manage, lead and control multiple (large scale) projects across an international life assurance firm.
To act as a key coordinator between project stakeholder business areas and those areas undertaking project activities and developments.
To effect the successful integration of business change into operational business areas.
To be the project management ?£?expert?£? in the team and provide mentoring and guidance to other team members and promotion of effective change management across the business.

About You...
Proven experience within Project Management and Life Assurance, desirable
Experience of working within software development using the following software development lifecycles:
Experience of working for an international organisation with offices in different jurisdictions.
Project Management qualification
In depth knowledge of Project Planning and Microsoft Office Applications

The Reward?£?
Competitive salary in line with skills and experience
Benefits package

Trust & Company Senior Manager, professionally qualified with proven experience within Fiduciary Services, is sought by an established Trust Company. The role requires supervision of a team of Administrators, together with direct responsibility for a small portfolio of key clients. Candidates will be used to managing a team, meeting reporting deadlines, targets and managing budgets, coaching and developing staff as needed. It is likely to require participation in marketing trips for the business.

The Role...
Responsible for the management of a team of Administrators, ensuring client expectations and service standards are met.
Direct responsibility for a small portfolio of key clients.
Overall responsibility for meeting deadlines, targets and managing budgets within the team, contributing towards group performance.
Used to working in a commercial manner, effectively resolving operational or technical issues and meeting company and regulatory guidelines.

About you...
Professionally qualified with proven experience within Fiduciary Services.
Experienced manager, used to overseeing a team and coaching and developing staff on an ongoing basis.
Strong industry understanding, coupled with a proactive approach.
Experienced in participating in marketing trips for the business, as needed.

The Reward...
Full time, competitive salary and benefits.
 

We have a new opportunity to join an established provider of independent corporate and fiduciary services, on a permanent basis. As a Senior Client Administrator, you will provide trust and company administration services, including progressive client contact in a professional manner and in accordance with the strategic plan, regulatory requirements, service levels and company standards to meet client expectations.

The Role...
Your core responsibilities will include
Dealing accurately with all issues and administration related tasks for a portfolio containing some complex client structures, receiving, and handling efficiently all communications
Administering an allocated caseload of more medium and high risk clients, competently and autonomously with limited support of other team members
Managing, supervising, training, and developing junior members of staff and oversee their work. Motivate, encourage, and appraise junior members of staff in order that the overall service provided meets with the needs of both clients and the business

About You...
You will need
Strong technical TCSP knowledge
Fully or part-qualified ICSA / STEP
Strong organisation and control of workflow ability for self and team
Ability to take responsibility, good level of judgement and logical approach to problem solving

The Reward...
Highly competitive salary, company benefits package
 

We are recruiting for a Compliance Officer to join the captives team of a specialist investment management firm on a permanent basis. The role holder will provide a compliance function that effectively supports the business area in their duty to comply with relevant laws, regulations and internal procedures.

The Role...
In this role you will ensure that compliance governance and controls reflect industry practice, regulatory requirements and internal practices, alongside
Provide an advisory and consultative service to the captive team, assisting them to comply with statutory, regulatory and supervisory requirements, including anti money laundering requirements
Maintain and monitor relevant updates on the screening programme for sanctions, PEPs and adverse media
Proactively keep up to date with the regulatory environment and the delivery of regulatory change impacting the captive business and report where applicable
Prepare and deliver compliance reports to senior management and the board
Provide support as required on customer due diligence requirements and maintenance of client's regulatory obligations

About You...
A professional qualification from the ICA or similar would be advantageous, alongside
Proven experience in a compliance role within an insurance setting, preferably with exposure to captives
A full working knowledge of the regulatory framework in the IOM in relation to the insurance non life sector specific to captive insurance
MLRO/DMLRO experience would be advantageous
Experience in relation to compliance monitoring programmes

The Reward...
The successful candidate will be based in central Douglas and will receive
Competitive salary
Comprehensive benefits
Permanent contract
 

Our client, a global fiduciary provider, is looking for a Senior Associate to join their Client Services team.

The Role...

You will provide support to the team leader in administering a portfolio of clients whilst adhering to client service standards. You will assist the team leader in meeting monthly financial objectives and key performance indicators, as well as:

Administer a portfolio of more complex/higher value accounts with a lesser degree of supervision
Liaise directly with clients and professional advisers in relation to "business as usual" administration matters including drafting and issues routine correspondence & email without prior approval by team leader/relationship lead
Assist the team leader in achieving the team revenue targets via the accurate recording of time in timesheets, assisting with cash collection and managing debtors for allocated client list
Assist the team leader in meeting KPI targets by the timely clearance of action points and activities on NAV

About You...

You will have proven experience in the CSP industry alongside:

Studying or holds a relevant professional qualification
Basic knowledge of tax and compliance issues
Ability to work on own initiative

The Reward...

The successful applicant will receive:

Competitive salary and benefits package
Full time, core business hours

Are you a senior tax manager with experience in a fiduciary environment? We are looking for an experienced individual to provide technical UK direct tax support to clients and team members and client services teams.

The Role...

The primary role will be to deliver tax compliance and advisory services in relation to private clients. On a daily basis you will:

Ensure direct tax compliance requirements are met for own client portfolio and assist with technical support on wider clients of the group
Advise client services on direct tax related matters
Support client services by attending client and potential client meetings
Provide technical input to the business development team
Draft tax articles for newsletter and marketing initiatives
Research and analysis of new and current tax legislation affecting the business and clients

About You...

You will have strong technical skills and a proven track record of dealing successful with a wide range of UK tax issues alongside:

Technical experience of UK and IOM tax regimes
Be a qualified professional (CTA, ACA, ACCA)
Demonstrate enthusiasm and a commitment to assist in the development of the business
Have relevant experience in the CSP environment
Previous experience within business development

The Reward...

You will be joining a global employer where you will receive:

A competitive salary and benefits package
Central Douglas working environment

We're working with a Cryptocurrency firm who are recruiting for a part time Finance Assistant. This position would suit someone keen to work flexibly within a small team, who demonstrates initiative and maturity in managing their workload, and is excited about being a key player in a start up at the heart of an exciting new tech driven industry.

The Role...
Bookkeeping and financial information processing e.g. payment reconciliation, generation of trial balances, etc.
Customer on boarding e.g. KYC, document verification
Office management
Responsibility for basic health and safety in the office (training provided)
Miscellaneous admin tasks

About You...
Excellent digital literacy is essential. They are a paper free office.
Familiarity with and/or confidence learning a range common online accounting software (e.g. Xero, Zoho Books, etc.) in multiple currencies
Comfortable navigating, creating and amending spreadsheets, including preparing and uploading .csv files to accounting software
Isle of Man based only

The Reward...
Part time. 2 to 3 days per week. Salary commensurate with relevant skills and experience. Pension, Onchan premises, dog friendly office
 

We are recruiting for a banking product coordinator to provide administrative support and day to day execution regarding all aspects of product management and maintenance for the banking product ranges, including market research, communication and customer analytics, in order for the Product Department to achieve the product performance and financial objectives.

The Role...

Your daily duties will cover 4 key areas, product, client, data and Risk/regulatory/compliance. Responsibilities will include:

Coordination of successful implementation of Product Marketing Campaigns, through a well-structured project plan, accommodating and adhering to time sensitive timeframes, through collaboration with the Segments, Business Intelligence & Marketing Departments

Liaise with internal marketing team, and external marketing agencies, pertaining to marketing campaigns and initiatives, ensuring that through solid knowledge of the products and offerings that the content and date produced and packages are in line with the objectives of the bank

Support the manager, product and head of department, in lifecycle product management, including ongoing maintenance, maturity management, product changes, new product and proposition developments to achieve business objectives

Address internal queries pertaining to documentation and information provided and addressed to clients on the various communication platforms used by the Bank, investigating potential issues, establishing solutions with the corporate functions, marketing and IT departments

Produce and compile standardised data and content for the required reports, contributing to the adherence to high level of compliance towards the bank

Conduct customer and competitor research analysis, to maintain knowledge of the market and assess, develop and establish marketing insights that will drive campaigns related to the results and interpretation of data obtained
Support the Product Manager to coordinate, plan and conduct new employee induction orientation, and general orientation of current employees regarding adjustments and new policies, processes , procedures, guidelines and products

About You...

The successful candidate will have studied towards a degree in marketing or business commerce (or equivalent) and will have good understanding of marketing, branding and communication methods, protocols and banking standards, alongside:

Excellent product management experience, leading to a strong understanding of the various product and services on offer by the bank, in order to be able to evaluate and optimise the banking experience of clients , with relevant and correct information

Proven experience within a similar role, ideally within a banking environment

Ability to interact with internal and external stakeholders and foster relationships that benefit the organisation as well as an individual?£?s effectiveness and efficiency

Effectively be able to express ideas and concerns, giving presentations, explaining things to others as well as showing confidence in interaction with other people

The Reward...

You will be joining an international bank on a permanent basis and will receive:

Competitive salary and benefits package

Core 9 ?£" 5 working hours

Central Douglas location

Senior CSP Administrator required to join the gaming arm of a global wealth management business based on the Isle of Man on a permanent basis. Great opportunity for an experienced Senior Administrator from a fiduciary background who excels at delivering best in class client service.

The Role...
Own client relationships fully, supported by technical gambling compliance, operational and accounting teams to ensure best in class service is delivered to clients in full compliance with the FSA handbook and all other relevant regulation
Applying excellent company management and proven client relationship skills in a challenging and fast-paced environment
Have responsibility for the preparation and holding of a quarterly board meeting to evidence proper management and control of each of your licensed operators
Working across functions with peers across the wider Group to ensure collaboration for shared goals
Actively developing and building your client relationships, visiting key clients within your portfolio each quarter

About you...
Experienced Senior Administrator from a fiduciary background
Hold or working towards a professional relevant qualification
You will be a diligent individual with excellent client management skills
Hyper focused on driving positive results in respect of client service, operational efficiency and risk management over both the short and long term
Extensive experience managing client companies from an FSA perspective
Impeccable written and verbal communication skills
The ability to build strong professional relationships with your colleagues to capture risk and enhance controls
The ability to manage and prioritise your busy portfolio including complex and demanding task flows and coordinate with internal and external stakeholders to consistently deliver
Experience of delivering strategic priorities with strict timelines in a fast paced environment
A proven track record of maintaining strong client relationships
An excellent understanding of compliance, risk and governance, statutory matters and banking

The Reward...
Competitive Salary
Comprehensive Benefits