Join a dynamic commercial team in the Isle of Man and build meaningful relationships while driving member engagement and business growth.
The Role
An exciting opportunity to manage and grow a portfolio of Company members while ensuring high satisfaction and commercial success.
About You
You will be a confident relationship builder with commercial acumen and a proven ability to retain members and grow revenue.
The Reward
The Role
An exciting opportunity to manage and grow a portfolio of Company members while ensuring high satisfaction and commercial success.
- Manage a portfolio of approximately 250 Silver Gold and Platinum members with proactive engagement at least every two months via call online meeting or visit
- Personally onboard newly converted leads ensuring a smooth and engaging start to membership
- Design and deliver a three month engagement plan to maximise activation usage and loyalty during the critical early phase
- Attend member events networking forums and workshops to support regional growth initiatives
About You
You will be a confident relationship builder with commercial acumen and a proven ability to retain members and grow revenue.
- Proven relationship or account management experience ideally B2B or membership-based
- Strong communication and interpersonal skills with confidence engaging SME owners and directors
- Track record of member or client retention and revenue growth
- Commercial acumen to identify and convert upsell and cross sell opportunities
The Reward
- Competitive salary and performance incentives
- Opportunity to manage a key member portfolio and drive commercial growth