Deliver modern communication solutions that help organisations work smarter stay connected and move forward.
The Role
A hands on engineering position focused on designing implementing and supporting unified communications solutions.
About You
You bring strong technical knowledge alongside a professional customer focused approach.
The Reward
The Role
A hands on engineering position focused on designing implementing and supporting unified communications solutions.
- Implement and support unified communications and collaboration platforms including SIP VoIP and cloud voice
- Provide technical expertise across enterprise customer projects from design through to in life support
- Act as a technical point of contact for implementations ensuring solutions meet customer requirements
- Work closely with professional services consultants to deliver end to end customer solutions
- Document projects maintain records and update customer tickets within service management systems
About You
You bring strong technical knowledge alongside a professional customer focused approach.
- Solid understanding of telecommunications and application delivery methodologies
- Proven experience working with SIP and VoIP technologies and Microsoft voice solutions
- Background supporting platforms such as Mitel Ribbon and unified communications environments
- Clear confident communicator able to engage customers and internal teams
- Organised adaptable and able to remain professional when managing complex situations
The Reward
- Structured training development platform with access to manufacturer certifications
- Opportunity to work on enterprise level customer projects
- Collaborative professional services environment with strong technical focus
- 37 point 5 hour working week based on the Isle of Man
- Supportive team culture with a focus on learning reliability and customer satisfaction