Senior Administrator - Servicing, Permanent, Isle of man

The Role

Support the servicing function to maintain strong client relationships and operational standards.

• Process servicing requests within agreed timeframes ensuring accuracy and compliance


• Support the supervisor in monitoring workloads and daily operational activity


• Handle client and internal queries via phone email and other channels


• Identify process improvements and contribute to enhancing controls and procedures


• Support and mentor junior team members sharing knowledge and feedback

About You

Bring strong administrative capability with a focus on service excellence and compliance.

• Experience within financial services or a customer facing administration role


• Strong communication skills both written and verbal


• Excellent organisational skills with the ability to prioritise and meet deadlines


• High attention to detail with a focus on accuracy and compliance


• Confident team player with a proactive and flexible approach

The Reward

• Opportunity to develop within a structured servicing team


• Exposure to regulatory and compliance processes


• Supportive team environment with mentoring responsibilities


• Ongoing training and development opportunities


• Stable full time permanent position