Shape the commercial decisions that drive customer growth, revenue and value across three Island markets.
The Role
Turn commercial strategy and market insight into clear priorities, stronger performance and measurable results.
About You
Bring sharp commercial judgement, strong leadership and the confidence to turn complex information into decisive action
The Reward
The Role
Turn commercial strategy and market insight into clear priorities, stronger performance and measurable results.
- Lead commercial performance across Mobile, Home, Devices and customer value management throughout Guernsey, Jersey and the Isle of Man
- Own the Consumer commercial forecast and outlook covering revenue, margin, customer performance and key value drivers
- Identify commercial risks and opportunities, prioritise corrective actions and provide clear recommendations to senior stakeholders
- Lead portfolio prioritisation, pricing and proposition decisions while balancing customer impact, revenue, margin and market position
- Lead and develop the Commercial team while working closely with Finance, Data, Technology, Marketing, Sales and Customer Operations
About You
Bring sharp commercial judgement, strong leadership and the confidence to turn complex information into decisive action
- Strong commercial management experience within a consumer, subscription, telecoms or similarly competitive environment
- Proven experience managing revenue, margin, customer and portfolio performance alongside commercial planning and forecasting
- Strong understanding of pricing, propositions and portfolio strategy with the ability to balance commercial and customer priorities
- Excellent leadership and people management skills with confidence influencing and presenting recommendations to senior stakeholders
- Strong analytical and prioritisation skills with the ability to operate effectively across multiple markets and competing commercial priorities
The Reward
- Senior commercial leadership position reporting directly to the CCO
- Leadership responsibility across Mobile, Home, Devices and customer value management
- Significant influence over revenue, margin, pricing, propositions and portfolio strategy
- Broad collaboration across Finance, Data, Technology, Marketing, Sales and Customer Operations
- Opportunity to improve commercial decision making through AI, automation and advanced analytical tools