Head of Enterprise Cloud and Managed Services, Permanent Job, Isle of Man

Lead the technology, people and services behind outstanding enterprise customer experiences across the Channel Islands and Isle of Man.

The Role

Shape the future of enterprise cloud and managed services while driving operational excellence and high performing technical teams.

• Lead diverse technical teams delivering enterprise cloud, connectivity, managed IT and communications services


• Drive exceptional customer service, SLA performance and continuous improvement across enterprise operations


• Oversee the design, implementation and support of cloud, network, managed IT and unified communications solutions


• Lead 24x7 monitoring, incident management, service performance and the Change Advisory Board


• Drive automation, simplification and innovation across systems and processes with a focus on cloud and AI

About You

Bring senior technical leadership, enterprise expertise and the vision to develop people, services and technology

• Significant experience leading large teams across diverse technical disciplines within Enterprise or B2B environments


• Strong cloud expertise covering compute, storage, networking, virtualisation, containerisation and platforms such as AWS, Azure or GCP


• Broad technical knowledge across fixed, mobile, voice, Data and IP, IoT and security technologies


• Excellent customer service, stakeholder management and relationship building skills with the ability to coach and develop high performing teams


• Strong project management, analytical and process improvement skills with a passion for continual improvement and operational excellence

The Reward

• Senior leadership position within Technology and Information


• Influence the strategic development of enterprise cloud, managed services and AI


• Lead and develop teams working across a broad range of enterprise technologies and services