Coordinate and streamline daily engineering works while keeping customers and teams connected and informed.
The Role
A fast-paced, hands-on role organising, scheduling, and supporting installations, repairs, and building works.
About You
You are organised, practical, and able to juggle competing priorities while keeping communication clear and precise.
The Reward
The Role
A fast-paced, hands-on role organising, scheduling, and supporting installations, repairs, and building works.
- Plan, schedule, and coordinate daily works
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- Manage the works diary in Excel, accounting for travel time, job duration, and emergency call-outs
- Take and handle customer calls, arranging attendance and managing expectations
- Prioritise reactive repairs and emergency jobs appropriately
- Adapt schedules in response to weather, site issues, or urgent breakdowns
- Prepare job paperwork and process completed documentation
- Liaise with engineers to ensure they understand job requirements, have the correct parts and information
- Assist customers in the office with purchases, repairs, or replacements
- Source and simplify technical manuals, wiring diagrams, and instructions for engineers
- Translate supplier manuals into clear, practical guides
About You
You are organised, practical, and able to juggle competing priorities while keeping communication clear and precise.
- Strong working knowledge of Excel, Outlook, and Microsoft Office
- Excellent organisational and time management skills
- Ability to work under pressure and adapt plans quickly
- Logical, methodical problem-solving approach
- Practical mindset with the ability to understand technical manuals
- High attention to detail and accuracy
- Confident communicator
- Ability to work autonomously and take ownership
- Experience in construction, engineering, or facilities coordination is desirable
- Basic technical or hands-on skills such as small repairs or soldering is a plus
- Previous diary planning or scheduling experience is advantageous
The Reward
- Competitive salary
- Free on-site car parking
- Varied role where no two days are the same