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Client Services Associate, Permanent Job, Isle of Man

Permanent
Insurance & Captive
£25,000 – £50,000
PP22630

Description

Join a busy client services team where your communication skills and attention to detail will make a real difference each day.

The Role

You will help deliver a smooth and efficient client service function.


  • Handling inbound client and adviser queries by telephone and written communication

  • Completing KYC reviews and managing client transactions from start to finish

  • Taking ownership of queries and resolving them to a satisfactory conclusion

  • Ensuring accurate completion of administrative tasks and maintaining client records

  • Working closely with colleagues to support departmental objectives and best practice



About You

You will bring strong communication skills and a proactive approach to supporting clients.


  • Experience dealing with client or adviser queries in a professional environment

  • Strong organisational skills with the ability to prioritise and meet expectations

  • Comfortable taking ownership of tasks and following them through to completion

  • Able to work effectively within a collaborative team

  • Keen attention to detail and commitment to maintaining accurate data



The Reward


  • Competitive salary with performance-related bonus

  • Generous holiday allowance with additional flexibility

  • Private healthcare and wellbeing support

  • Study support and professional development opportunities

  • Access to on-site gym and subsidised facilities

  • Supportive, team-focused culture with social and wellbeing initiatives