Be at the heart of business service delivery where customer experience coordination and technical awareness come together.
The Role
A varied office based role focused on service delivery ownership and customer support.
About You
You are organised customer focused and comfortable taking ownership of service delivery.
The Reward
The Role
A varied office based role focused on service delivery ownership and customer support.
- Act as the central point of contact for business customers managing services from request to completion
- Oversee the provisioning maintenance and cancellation of enterprise services
- Coordinate and track customer orders ensuring timely and accurate delivery
- Triage prioritise and support resolution of service and provisioning issues
- Work closely with internal teams to improve service delivery and operational processes
About You
You are organised customer focused and comfortable taking ownership of service delivery.
- Strong customer service and communication skills both verbal and written
- Good general IT and technology understanding
- Confident managing multiple tasks and shifting priorities
- Proactive problem solver with attention to detail
- Able to work independently and collaboratively within a team environment
The Reward
- Office based role with no requirement for travel
- Standard working hours Monday to Friday with some flexibility
- Opportunity to develop technical and operational knowledge with full training provided
- Supportive team environment focused on collaboration and service quality
- Exposure to enterprise level customers and service operations