Bring energy to every shift and turn great service into a rewarding leadership career.
The Role
Lead from the front while keeping your team focused customers happy and standards high.
About You
Use your customer service experience natural leadership skills and calm approach to bring out the best in others.
The Reward
To apply please direct applications to darren.kerruish@cafefortune.uk
The Role
Lead from the front while keeping your team focused customers happy and standards high.
- Lead the store during assigned shifts and deploy the team effectively
- Coach support and recognise team members throughout the working day
- Deliver excellent customer service and handle complaints professionally
- Maintain health and safety food safety and operational standards
- Make confident decisions and communicate clearly with the management team
About You
Use your customer service experience natural leadership skills and calm approach to bring out the best in others.
- Previous experience in a customer facing role ideally within hospitality or food service
- Natural leadership skills and the confidence to take ownership
- The ability to remain calm prioritise tasks and make quick decisions
- High standards with a consistent approach even during challenging shifts
- Clear communication and a genuine interest in developing others
The Reward
- Competitive Salary
- Free handcrafted beverages while on shift
- 30 per cent discount on selected items while on shift and all items while off shift across participating stores
- 25 days holiday entitlement and 24 hour access to an Employee Assistance Programme
- Team events and genuine opportunities to progress into management
To apply please direct applications to darren.kerruish@cafefortune.uk