Our client, an eGaming company, is seeking a Compliance Officer to compile Data, preparation and submission to regulatory reporting.

The Role...
You will be responsible for the management of regulatory administration and will include:
Keeping abreast of regulatory requirements and assisting with the internal implementation and action plans
Assisting in drafting of policies and procedures
Assist with external and internal audits
Performing compliance reviews (e.g. websites, landing pages, banners, promotions terms and conditions, email templates) to ensure compliance with all applicable legislative requirements
Reviewing and updating procedure documents
Maintaining and updating relevant registers

About You...
You will have knowledge in AML & CFT related legislation, alongside:
Relevant experience in a compliance role would be advantageous
Ability to communicate and influence at all levels of the business
Knowledge in governance and compliance philosophies, policy and management practices
The ability to analyse and strong organisational skills are essential in order to balance workload and meet deadlines

The Reward...
You will receive a full time permanent contract, and:
A competitive salary
Benefits package

We have opportunities in both a Permanent and contract capacity to join an international bank as an Account Onboarding Advisor.

The Role...

Provide customers with guidance and extensive information to help them successfully choose a new International product

Ensure clear instructions are provided on what documentation is required to adhere to risk policies & procedures

Maintain self-motivation and organise time effectively to ensure a balanced approach to support the delivery of business area needs


About You...

You will need:

Previous experience in customer service role

Knowledge of customer onboarding processes, procedures and experience of applying CDD’s would be an advantageous but not essential

Ability to deal with complex matters, using your customer service experience to efficiently manage customer relationships

Take ownership of your own development to enhance your skills & knowledge

The Reward...

Competitive salary and flexible working hours

Central Douglas located office

We have a brilliant opportunity to join an international bank as an Account Service Advisor. This role is perfect for someone looking for an entry level role into the Banking sector.

The Role...

All training is provided for this role

Your core responsibilities will include:

Entering data into standard company systems

Interacting courteously to exchange information

Working within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues

Carrying out routine customer needs support tasks and assists others by following established procedures

About You...

You will need:

Ability and willingness to pick things up

Ability to deal with complex matters, using your customer service experience to efficiently manage customer relationships

Strong customer service skills


The Reward...

Competitive salary and flexible working hours

Central Douglas located office

An international Life Assurance and Private Wealth organisation based in central Douglas are seeking an experienced Actuary to join their team on a permanent basis. Communicating complex, technical information to a variety of audiences will be key to the success of this role, along with the ability to grasp complex actuarial concepts.

The Role...
Using actuarial judgement and analytical skills to produce high quality analysis of key metrics for use by company and group management teams
Undertaking experience investigations and setting best estimate assumptions
Regular development and improvement of reporting processes
Working with internal and external auditors with the aim of ensuring effective audits
Ad-hoc pricing support, operational risk quantifications, and with-profits work

About you...
Nearly or newly qualified Actuary, or part-qualified and prepared to conclude qualification
Experience of working within a busy actuarial team
Understanding of actuarial requirements in the Isle of Man and UK

The Reward...
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Attractive company benefits package

An International Bank is currently seeking a Cashier, customers will be at the heart of everything you do and you will be committed to providing outstanding service in every interaction.

The Role...
Guiding and supporting our valued customers, helping them to achieve their financial goals
Understanding the needs of our customers and helping them with their banking needs
Completing general banking requests such as payments, balance enquires and transfers
Helping customers to understand the different ways they can bank with us and the range of services we can offer
Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

About you...
Experience in a customer facing environment
Strong communication skills
A passion for customer services

The Reward...
Competitive Salary
Benefits package
Based in Ramsey

We are looking for an enthusiastic individual to join an international bank on a permanent basis. The successful candidate will act as the first point of contact to customers across the Island, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank.

The Role...
Day to day duties will include:
Processing all customer branching transactions and making sure that customer records are up to date with any outcomes and actions
Develop relationships with customers to understand and meet their needs and use your knowledge to explain the benefits of products and services
Build and maintain a thorough understanding of the local community, community hubs and key stakeholders

About You...
You will need to be over 21 to drive one of the mobile branch vehicles, and hold a valid driving licence:
You will ideally already have a category C1 licence, but if not comprehensive training will be provided
Understanding of banking sales and service processes along with knowledge of internal and external regulatory , operational , credit and control procedures
Excellent banking knowledge
Experience within a banking environment
Second to none customer service skills

The Reward...
You will receive a comprehensive salary and benefits package
Permanent contract

Senior Onboarding Officer required to join a private wealth group to review all new personal account applications from the various distribution channels within Wealth International.

The Role....
Supporting & checking of new starters applications and sign off of Standard Medium Risk rated accounts ensuring that these are in line with regulatory, internal and group requirements, contributing to a positive overall client experience
Review files and information on potential new clients of all risk ratings, identifying deficiencies and following up on all queries to resolution and ensure that new business reviews are conducted in line with the Client Take on and Maintenance Manual updated from time to time by Compliance
Validate source of funds/wealth in line with Compliance guidelines and ensure that relevant business/compliance approval is obtained prior to account opening
Undertake relevant searches mainly via the internet to highlight adverse media, PEP connections, sanctions considerations and corroborate activities / SOW
Prepare account opening packs for Compliance/Director approval/sign off and perform sense check on Tax classification
Conduct training/checking of all new starters personal account applications from the various distribution channels within Wealth International, including assessing and allocating new business and team tasks daily to trainees and acting as point of contact for the team/trainee for Technical On-Boarding guidance

About you...
Previous Banking experience, specifically within Onboarding and /or Risk
Experience in dealing with corporate onboarding is preferred, although not essential
Analytical, process driven and confident in decision making

The Reward...
Competitive salary and excellent benefits scheme

Group IT Infrastructure Analyst required to join a busy IT Service Delivery department of a global Life Assurance company. Reporting to the IT Infrastructure Lead, the successful candidate, will be working within a rapidly-changing environment and should possess

The Role...
Assessment and implementation of new technical solutions in line with business and company standards
Troubleshooting issues across the entire stack: Hardware, Software, application and network
Ensuring the provisioning and availability of IT systems and functions by monitoring and verifying the integrity of all components relating to the delivery of services to the business
Provisioning of support and expertise to the Service Desk and other teams within IT and to the business in general
Contributing to out-of-hours cover
Maintaining documentation to required standard
Contributing to projects at both department and corporate level

About you...
Have a proven track record within the IT infrastructure environment with a minimum of three years’ experience in similar roles
Strong knowledge and experience of Networking, Switches, LAN, vLAN, WAN, Routing and Firewalls
Full understanding of Microsoft Active Directory, Server and PC O/S
Good working knowledge of Microsoft Exchange
Solid knowledge of virtualisation technologies, both Server and VDI. Including managing and provisioning of the virtual hosting
Knowledge of some or all of the following is desirable, but not essential, as training will be provided as required: Kong, Linux, Docker, Kubernetes, Elastic, Red Hat, Ubuntu
Excellent troubleshooting skills and ability to correlate system behaviors based on known interdependencies between systems
Strong knowledge of SQL clustering and load balancing

The Reward...
Competitive salary and comprehensive benefits package

Finance Administrator required to join a corporate service provider based in Douglas. As a Finance Assistant, you will be responsible for controlling and managing the company’s global debt book and reviewing the group cash receipts.

The Role...
You will be exposed to all areas of finance across the Group, with the opportunity to build strong relationships with Client Managers and colleagues across all offices
Control and manage the global debt book, covering Isle of Man, Hong Kong, Jersey, Malta, Luxembourg, Bahamas, Cayman and Switzerland
Hold monthly meetings with Heads of Departments
Setting of monthly debt provisions across the Group along with settling of monthly manager cash collection targets
Chasing outstanding debt
Review of WIP and disbursement ledgers in relation to the recoverability thereof
Monthly review of Group aged debt and reporting on aged debt, recoverability, and provisioning to Group Finance
Review of inter office work
Involvement in client cash reviews
Posting client cash and cash receipts
Completing cash reconciliations
Collated Group cash statistics

About You...
Strong experience in a financial or similar corporate service provider environment
Experience in debt management would be preferred, though this isn’t essential and training in this area can be given for an exceptional candidate.
A strong and proven working knowledge of Excel and Microsoft Dynamics NAV

The Reward...
Competitive salary with a performance-driven bonus and benefits package

Marketing & Communications Lead required to join a financial services organisation on a permanent basis, you will be involved in all marketing disciplines including, advertising, PR , social media, digital, strategic planning, evaluation and analysis.

The Role...
Responsible for developing and driving forward a range of high-quality marketing and communications campaigns and projects for maintaining and increasing engagement with clients:

Support the wider team to develop and deliver effective, engaging communications and marketing campaigns & materials across a range of channels and platforms keeping to brand guidelines
Support to plan, develop and manage Communications and Marketing strategies based on audience insight and user research
Understand and respond to our diverse audience base, driving use of tailored and effective communications and marketing tools
Coordinate and distribute external digital newsletters
Maintain mailing lists for various audiences to enable fast and effective communication using our existing CRM and mailchimp
Develop a system to analyse and evaluate campaign effectiveness, value for money and good ROI
Drive and develop the use of social media channels to increase awareness of the company and improve client experience
Work in collaboration with partners and agencies to deliver a range of media such as promotional material, advertising, document templates, presentations, engaging online video and information content
Maintaining and developing the website using wordpress, able to create new content and maintain existing
Social media planning & management, creating imaginative content for all social platforms

About you...
Previous experience in a similar position working on a range of marketing platforms and with marketing and design agencies
A relevant Marketing qualification
Design knowledge and experienced in the use of the Adobe creative suite, animation and video editing would be desirable. Knowledge of Word, Excel and PowerPoint essential
Adaptable, enthusiastic, and able to switch between different tasks and priorities to support colleagues within deadlines

The Reward...
Salary dependent on experience with a comprehensive benefits package

Social Media specialist required to drive the execution of effective and appropriate social media strategies and content for the off shore business of a wealth management group within the portfolio aligned with business objectives.

The Role...
Working a long side marketing departments in different jurisdictions you will be accountable for:

Identifying trends that may influence social media strategies and recommend shifts where relevant
Adhere to the Group guidelines and policies around social media
Maintaining solid and productive relationships and consult across business units/countries in portfolio in order to ensure that where social media is used, it aligns to the overall group strategic approach, policies and standards
Driving efficient and effective utilisation of marketing and design services resources for business unit marketing.
Providing reports using analytics and data that is presented in such a way that it serves a strategically useful purpose


About you...
Previous experience in Social Media strategy and content development within a financial services
Competent in social listing trends, managing reputational management and content writing
Holds a relevant marketing qualification / degree
Confidence and driven with the ability to achieve results in brand presence

The Reward...
Excellent salary and benefits package rewarded

Mortgage Specialist required to join a wider team within in international bank, actively making sure mortgage cases are processed and managed against key targets.

The Role...
You’ll play a key part in delivering a seamless client experience:
Resolve mortgage queries efficiently, referring any business opportunities to colleagues in other teams
Acting as a trusted adviser to clients, providing guidance about suitable regulated mortgage products
Resolving any advice or service complaints in line with policy and agreed timescales
Maintaining up-to-date knowledge of the financial markets and economic news

About you...
Previous experience in banking and financial services with a broad understanding of financial markets, products and services
Holds a CeMAP qualification
Strong influencing and negotiation skills
The ability to apply risk management policies and procedures
A track record of meeting quality assurance, service and risk targets in a regulated environment

The Reward...
Competitive salary and benefits package