Customer Support Officer required on a part time basis for a telecommunications provider to be the first line of customer support, answering calls and online enquiries for a range of customer issues providing support and advice on technical and general customer queries
The Role...
The team operate 8am to 8pm Monday to Friday and 9am to 6pm on Saturdays, also some public holiday cover will be required, duties include
Provide first line of customer support, answering calls and online enquiries
Providing support and advice on technical and general customer queries
Provide general support for products and services including but not limited to Sales, Service, Provisioning, Billing, Payments, Faults, Assistance, Conference Bureau and Mobile help desk
Various administration tasks
Customer registrations
Data input
Maintenance of customer data in internal systems, reporting and additional activities as required
About you...
The successful candidate will have excellent telephone manner and listening skills and experience of Customer Service, along with
Excellent customer focus, empathy and experience of working in a customer facing role
Must have strong technical knowledge to support broadband, mobile and home phone problem solving
Superb telephone manner and listening skills
Strong relationship and networking skills
Willing to work outside normal working hours to provide customer focused support shifts
Ability to produce accurate, good quality work
Well organised and methodical
Demonstrate an interest in current and future technology
The Reward...
A highly competitive salary and excellent benefits package are on offer
Part Time hours - 25 Flexible on days /hours worked
Contract (6 Months) Actuary required to join a global insurance group to complete a project to drive forward key forthcoming Actuarial deliverables
The Role...
Support the design and implementation of additional quantitative analyses, reporting and capitalisation activities to prepare the business becoming a Swiss-regulated branch
Support the embedding of the future Swiss-regulated (SST) capital model into the business and model use including risk based return in product strategy, and reinsurance purchase.
Produce ad-hoc modelling and capital analyses as required on the SST model to support additional reporting requiring capital management input e.g. RSR/ORA/AFR etc.
Assist with the parameterisation for non-life lines of business, performing the diagnostics and document approach, analyses and selections
About you...
Qualified or nearly qualified actuary
Experience in capital modelling with Any PRA/regulatory experience desirable
Quick grasp of different models, codes and processes and commercial acumen
Experience of designing and reviewing processes and creating/updating the associated documentation
The Reward...
Excellent daily rate with remote working
Our client is seeking a skilled Network Infrastructure Engineer to join a growing team. You will be exceptionally customer focused and passionate about growing the relationship between clients
The Role...
Supporting Windows networks, including associated cloud services, infrastructure and connectivity
Assisting Engineers with ad hoc tasks
Supporting clients with field visits
About You...
Minimum of 3 years experience administering and migrating enterprise software including client operating systems
Understanding of MCCM and networking concepts such as DNS, DHCP, IP addressing
Good knowledge of LAN/WAN Technologies, Switches, Routers and Firewalls
Full clean driving licence
Client facing interpersonal skills and a positive attitude
The Reward...
Car parking
Salary commensurate upon experience
A Housekeeper is required on a permanent basis to work as part of a small and busy housekeeping team to help maintain multiple employee accommodation sites.
The Role...
Ensuring all bedrooms are cleaned, tidied and made up
Cleaning the restaurant and common areas; ensuring all dishes are washed and cleaned after main meals served
Laundry; general cleaning and maintenance of the building
Ad-hoc cleaning requests
About You...
Previous experience in a similar role is required
Undestanding of the requirements of the Health & Safety/Fire procedures and regulations
Flexibility to cover a 7 day week - Must be available to work weekends and bank holidays
The Reward...
Competitive salary and private medical insurance and a generous discretionary bonus scheme
Full Time hours (37.5 hours per week) Shifts will be scheduled Monday - Friday 08:30 - 17:00 Saturday - Sunday 09:00 - 17:30
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