Meet The Team

Dean Helm

Associate Director

As Associate Director and Executive Recruiter, Dean is a highly connected recruitment consultant and a consummate professional, with a track record of placements and key relationships at the highest level.

  • Key skills - discreet consultancy and management of the executive job search
  • Senior candidate consultancy, support and advice
  • Talent sourcing, consultancy and identification; employer support and recruitment process management
  • Key account oversight and service provision

'Following my first career within banking, I found my move into a professional recruitment environment allowed me to concentrate on the role I enjoy - working with people - and to further develop the business networks and relationships I have enjoyed throughout my career to the benefit of our candidates and employers. 

I thrive on building long-term, genuine business relationships and delivering exceptional service and results for those I support.'  


Browse Dean Helm Latest Jobs

Infrastructure Analyst, Permanent, Isle of Man

Information Technology
Mid Senior Level
We are looking for an infrastructure analyst to be involved in multiple projects from inception through to delivery. The successful candidate will be expected to support the existing infrastructure environment. As part of the role, you will be involved in infrastructure administration, implementation, system maintenance and monitoring platform reporting and documentation.

The Role...
The role will suit a candidate who is confident in working with a wide range of core technologies with a focus on exchange and mail services, you will:
Administer the Groups technology infrastructure in line with the agreed SLAs to support the smooth running of the groups technology stack
Establish and maintain regular communications with the team and end users regarding IT activities
Develop business case justifications and cost benefits analyses for IT spending and initatives as required
Benchmark, analyse, report on and make recommendations for the improvement of IT infrastuture and IT Systems

About You...
You should have proven technical experience in an IT operation as well as:
A solid understanding of Cloud fundamentals, including, Microsoft Windows Server 2016 and 2019 operating systems, Microsoft Windows 10 & 11, Microsoft Active directory management and configuration, Microsoft Teams, Backup and replication concepts, Citrix and Mimecast
Experience in IT infrastructure maintenance support and design
Ability to apply IT in solving business problems
Ability to present ideas in business and user friendly language
Highly self motivated, proactive and strong attention to detail

The Reward...
The successful candidate will receive:
Full time, competitive salary
Benefits package
Douglas working location

Senior Enterprise Support Engineer, Permanent, Isle of Man

Customer Services & Sales, Information Technology
Mid Senior Level
Senior Enterprise Support Engineer required to join a telecommunications provider on a permanent basis, where the successful candidate will be a key member of a team that is responsible for the operation delivery of a portfolio of enterprise managed services.

The Role...
In this role you will demonstrate your considerable technical skill set by taking a lead role in the team, acting as a senior escalation point for incidents, root cause analysis, service requests, and by executing changes across the estates of managed services customers. You will:
Operate as a senior support engineer, leading the identification and resolution of faults across the managed services portfolio, acting as an escalation point within the team
Work in close collaboration with the Service Assurance management team, other teams within the Sure group, customers, vendors and third parties to ensure KPIs are met, and that internal and external escalations are triggered where necessary
Use your extended experience and skills to bring incidents to resolution as soon as possible, following up where necessary with root cause analysis via the problem management process.
Carry out customer requests for changes to managed devices across the managed services portfolio
Understand and comply with the licence and other regulatory rules applying to the position.
Work in accordance with the safety procedures and safe working policies of Sure
Undertake appropriate security awareness training covering information security, data protection, financial crime and payment card data and comply with their information security responsibilities

About You...
You will be available to work between Monday and Friday 7am and 6pm, sharing an early/late shift pattern with other support engineers. You will have:
At least 3-5 years experience in a similar role
Technical expertise in multiple disciplines listed below
Cisco CCNA minimum (CCNP preferred)
Demonstrable experience of working with IP routing and switching environments
Demonstrable experience of working with firewalls rules, NAT and VPNs
Operating systems support (Windows Server, Windows 10/11, CentOS, Ubuntu etc) Active Directory, DHCP, DNS
VMWare or other virtualization related certification or relevant experience (I.E. HyperV)
Experience with backup, recovery, and replication tools such as Veeam, eVault/Carbonite, Zerto etc.
Experience of an operational delivery role, ideally within IT, service provider or telecommunications networks, infrastructure, datacentres or cloud-based products and services

The Reward...
Whilst not a current requirement, it is possible that the role may change to a 24x365 full shift Rota, with employee remuneration changing also to include a 35% shift bonus
Full time, permanent position

Contract - Transaction Management Unit Specialist, Isle of Man

Banking, Funds & Wealth Management
Entry Mid Level

An international bank are currently seeking a Transaction Management Unit Specialist on a contract basis to implement and manage a range of complex Structured Corporate Loan transactions, within an asset class, with supervision, as intended by the loan agreement, in support of the IB business and Wholesale clients.

The Role...

Receive, review, understand, validate and advise on a range of complex Structured Corporate Loan transactions, within an asset class, with supervision and guidance where needed
Consult stakeholders and provide relevant operational inputs and subject matter expertise regarding Structured Loan transaction operational requirements to cross-functional working groups
Create vanilla and / or complex transactions on ACBS based on the salient features from the legal agreement to create an accounting record, enable the ongoing administration, monitoring and management of the facility and to facilitate ongoing reporting requirements
Ensure the transaction terms and conditions are in place post draw down and provide context and insight of the transaction to various stakeholders to enable their work processes
Actively monitor, identify, resolve or escalate operational issues relating to the deal throughout the life of each live transaction and regularly communicate with stakeholders
Own the operational transaction documentation relationship with the client, the facility agent and the front office (main point of contact) until such time that the client repays Wholesale Clients
Review, validate and analyse data and information to identify trends and provide insights for use in tracking and optimising performance and enabling effective decision making

About You...

Relevant experience from an international banking background
International and cross border awareness
Relevant knowledge of currency, credit processes and payments
A track record adding value and delivering professional, client centric service to internal and /or external clients preferred

The Reward...

Contract basis, competitive salary.

IT Architect, Permanent Job, Isle of Man

Information Technology
Mid Senior Level
IT Architect required on a permanent basis to join the the IT function of a leading life insurance company located in the capital of the Isle of Man

The Role...

Your main role will be providing quality systems solutions to our customers as well as:

Designing, implementing and maintaining highly available in house information systems that support core organisational functions

Prepare solution design documents, presentations and other materials using established formats and standard softwares and templates, and by obtaining guidance form the wider architecture team

Understand and evaluate multiple platforms, software packages and custom components to design the solution

Participate in mastering business standardisation across the segment or function whenever possible, leveraging available and necessary enablers

Monitor market trends to identify innovation opportunities and propose best of breed solutions that bring value to the business

Interact with internal as well as external stakeholders including business and IT executives, strategy, program, project managers, PMO, BU, segment and function architects, security and compliance, portfolio management as well as vendors

About You...

The ideal candidate will have excellent stakeholder management experience as well as:

The ability to understand stakeholder issues and provide solutions to become a trusted advisor to the respective business area

TOGAF qualified or equivalent industry recognised architectural qualification

Proven record of involvement with the delivery of several projects and IT systems

Excellent communication skills to be able to talk to technical teams, business teams, other architects, explanation of a solution and subsequent business impact against overall strategy

Preferably knowledgeable in the financial services industry and well versed in project governance

The Reward...

In return, you will be located in Douglas and will receive:

Competitive salary

Generous benefits package, including bonus and defined contribution pension scheme

Comprehensive range of training and development opportunities

Free onsite parking

Junior Systems Engineer, Permanent, Isle of Man

Insurance & Insuretech, Information Technology
Entry Mid Level

We are currently seeking a Junior Systems Engineer for an InsurTech firm who provide bleeding edge software ecosystem to global blue chip organizations.

The Role...
Maintaining infrastructure, systems and services supporting our PaaS EIP Core solution.
Manage day to day monitoring, alerting, and reporting on infrastructure performance (KPIs)
Collaboration on fault resolution across the teams
Work with the teams to ensure environment remains secure and compliant

About you...
IT professional with experience of providing support on server infrastructure both on premise and in the cloud
Technical knowledge of Windows Server Operating
Exposure to Azure services and solutions
Experience of monitoring and reporting tools to diagnose issues

The Reward...
Based in the south of the island
Competitive salary
Flexible working arrangements

Senior Compliance Offer & Data Protection Officer, Permanent, Isle of Man

Legal, Risk & Compliance
Executive Appointments
Senior Compliance Offer & Data Protection Officer required to join a global wealth management business, reporting into the Head of Compliance. Permanent position based in the Isle of Man providing input into the compliance strategy and execution of the Data Protection strategy across the region.

The Role...
Analyse and identify compliance risks, processes and controls and provide advice to
Business Units
Establish a compliance culture that contributes to the overall objective of prudent risk
management by the Bank
Contribute towards the delivery of the annual compliance plan, in partnership with the wider
Compliance team
Promote effective delivery and management of Compliance risk through embedment of the
Compliance Framework across the IoM licenced entities
Manage interaction with the IoM Regulatory Authorities
Ensure that an effective compliance training plan is adopted and implemented
Proactively identify, analyse and track changes to regulatory requirements to ensure that
business can respond proactively to regulatory change
Provide induction training to all new recruits and ongoing training on regulatory matters as
Ensure Compliance Manuals, Policies and Training Material are aligned with regulatory
requirements in the IoM
Understand the business and the financial regulatory environment to provide specialist
advisory services to the business

About you...
Extensive experience in a senior compliance position
Hold a relevant professional qualification
Background in a similar regulated background within financial services
Beneficial to have experience within international banking
Valid and valuable experience of local and international regulations
Excellent stakeholder management experience

The Reward...
Highly competitive salary
Comprehensive benefits package

Trust & Company Senior Manager, Permanent, Isle of Man

Executive Appointments

Trust & Company Senior Manager, professionally qualified with proven experience within Fiduciary Services, is sought by an established Trust Company. The role requires supervision of a team of Administrators, together with direct responsibility for a small portfolio of key clients. Candidates will be used to managing a team, meeting reporting deadlines, targets and managing budgets, coaching and developing staff as needed. It is likely to require participation in marketing trips for the business.

The Role...
Responsible for the management of a team of Administrators, ensuring client expectations and service standards are met.
Direct responsibility for a small portfolio of key clients.
Overall responsibility for meeting deadlines, targets and managing budgets within the team, contributing towards group performance.
Used to working in a commercial manner, effectively resolving operational or technical issues and meeting company and regulatory guidelines.

About you...
Professionally qualified with proven experience within Fiduciary Services.
Experienced manager, used to overseeing a team and coaching and developing staff on an ongoing basis.
Strong industry understanding, coupled with a proactive approach.
Experienced in participating in marketing trips for the business, as needed.

The Reward...
Full time, competitive salary and benefits.

Compliance Officer, Permanent, Isle of Man

Legal, Risk & Compliance
Mid Senior Level

We are recruiting for a Compliance Officer to join the captives team of a specialist investment management firm on a permanent basis. The role holder will provide a compliance function that effectively supports the business area in their duty to comply with relevant laws, regulations and internal procedures.

The Role...
In this role you will ensure that compliance governance and controls reflect industry practice, regulatory requirements and internal practices, alongside
Provide an advisory and consultative service to the captive team, assisting them to comply with statutory, regulatory and supervisory requirements, including anti money laundering requirements
Maintain and monitor relevant updates on the screening programme for sanctions, PEPs and adverse media
Proactively keep up to date with the regulatory environment and the delivery of regulatory change impacting the captive business and report where applicable
Prepare and deliver compliance reports to senior management and the board
Provide support as required on customer due diligence requirements and maintenance of client's regulatory obligations

About You...
A professional qualification from the ICA or similar would be advantageous, alongside
Proven experience in a compliance role within an insurance setting, preferably with exposure to captives
A full working knowledge of the regulatory framework in the IOM in relation to the insurance non life sector specific to captive insurance
MLRO/DMLRO experience would be advantageous
Experience in relation to compliance monitoring programmes

The Reward...
The successful candidate will be based in central Douglas and will receive
Competitive salary
Comprehensive benefits
Permanent contract

Fiduciary - Senior Associate Client Services, Permanent Job, Isle of Man

Mid Senior Level

Our client, a global fiduciary provider, is looking for a Senior Associate to join their Client Services team.

The Role...

You will provide support to the team leader in administering a portfolio of clients whilst adhering to client service standards. You will assist the team leader in meeting monthly financial objectives and key performance indicators, as well as:

Administer a portfolio of more complex/higher value accounts with a lesser degree of supervision
Liaise directly with clients and professional advisers in relation to "business as usual" administration matters including drafting and issues routine correspondence & email without prior approval by team leader/relationship lead
Assist the team leader in achieving the team revenue targets via the accurate recording of time in timesheets, assisting with cash collection and managing debtors for allocated client list
Assist the team leader in meeting KPI targets by the timely clearance of action points and activities on NAV

About You...

You will have proven experience in the CSP industry alongside:

Studying or holds a relevant professional qualification
Basic knowledge of tax and compliance issues
Ability to work on own initiative

The Reward...

The successful applicant will receive:

Competitive salary and benefits package
Full time, core business hours

Senior Tax Manager, Permanent Job, Isle of Man

Mid Senior Level
Are you a senior tax manager with experience in a fiduciary environment? We are looking for an experienced individual to provide technical UK direct tax support to clients and team members and client services teams.

The Role...

The primary role will be to deliver tax compliance and advisory services in relation to private clients. On a daily basis you will:

Ensure direct tax compliance requirements are met for own client portfolio and assist with technical support on wider clients of the group
Advise client services on direct tax related matters
Support client services by attending client and potential client meetings
Provide technical input to the business development team
Draft tax articles for newsletter and marketing initiatives
Research and analysis of new and current tax legislation affecting the business and clients

About You...

You will have strong technical skills and a proven track record of dealing successful with a wide range of UK tax issues alongside:

Technical experience of UK and IOM tax regimes
Be a qualified professional (CTA, ACA, ACCA)
Demonstrate enthusiasm and a commitment to assist in the development of the business
Have relevant experience in the CSP environment
Previous experience within business development

The Reward...

You will be joining a global employer where you will receive:

A competitive salary and benefits package
Central Douglas working environment

Banking - Product Coordinator, Permanent Job, Isle of Man

Banking, Funds & Wealth Management, Marketing & Business Development
Mid Senior Level
We are recruiting for a banking product coordinator to provide administrative support and day to day execution regarding all aspects of product management and maintenance for the banking product ranges, including market research, communication and customer analytics, in order for the Product Department to achieve the product performance and financial objectives.

The Role...

Your daily duties will cover 4 key areas, product, client, data and Risk/regulatory/compliance. Responsibilities will include:

Coordination of successful implementation of Product Marketing Campaigns, through a well-structured project plan, accommodating and adhering to time sensitive timeframes, through collaboration with the Segments, Business Intelligence & Marketing Departments

Liaise with internal marketing team, and external marketing agencies, pertaining to marketing campaigns and initiatives, ensuring that through solid knowledge of the products and offerings that the content and date produced and packages are in line with the objectives of the bank

Support the manager, product and head of department, in lifecycle product management, including ongoing maintenance, maturity management, product changes, new product and proposition developments to achieve business objectives

Address internal queries pertaining to documentation and information provided and addressed to clients on the various communication platforms used by the Bank, investigating potential issues, establishing solutions with the corporate functions, marketing and IT departments

Produce and compile standardised data and content for the required reports, contributing to the adherence to high level of compliance towards the bank

Conduct customer and competitor research analysis, to maintain knowledge of the market and assess, develop and establish marketing insights that will drive campaigns related to the results and interpretation of data obtained
Support the Product Manager to coordinate, plan and conduct new employee induction orientation, and general orientation of current employees regarding adjustments and new policies, processes , procedures, guidelines and products

About You...

The successful candidate will have studied towards a degree in marketing or business commerce (or equivalent) and will have good understanding of marketing, branding and communication methods, protocols and banking standards, alongside:

Excellent product management experience, leading to a strong understanding of the various product and services on offer by the bank, in order to be able to evaluate and optimise the banking experience of clients , with relevant and correct information

Proven experience within a similar role, ideally within a banking environment

Ability to interact with internal and external stakeholders and foster relationships that benefit the organisation as well as an individual?£?s effectiveness and efficiency

Effectively be able to express ideas and concerns, giving presentations, explaining things to others as well as showing confidence in interaction with other people

The Reward...

You will be joining an international bank on a permanent basis and will receive:

Competitive salary and benefits package

Core 9 ?£" 5 working hours

Central Douglas location

Senior CSP Administrator - Gaming, Permanent, Isle of Man

Mid Senior Level

Senior CSP Administrator required to join the gaming arm of a global wealth management business based on the Isle of Man on a permanent basis. Great opportunity for an experienced Senior Administrator from a fiduciary background who excels at delivering best in class client service.

The Role...
Own client relationships fully, supported by technical gambling compliance, operational and accounting teams to ensure best in class service is delivered to clients in full compliance with the FSA handbook and all other relevant regulation
Applying excellent company management and proven client relationship skills in a challenging and fast-paced environment
Have responsibility for the preparation and holding of a quarterly board meeting to evidence proper management and control of each of your licensed operators
Working across functions with peers across the wider Group to ensure collaboration for shared goals
Actively developing and building your client relationships, visiting key clients within your portfolio each quarter

About you...
Experienced Senior Administrator from a fiduciary background
Hold or working towards a professional relevant qualification
You will be a diligent individual with excellent client management skills
Hyper focused on driving positive results in respect of client service, operational efficiency and risk management over both the short and long term
Extensive experience managing client companies from an FSA perspective
Impeccable written and verbal communication skills
The ability to build strong professional relationships with your colleagues to capture risk and enhance controls
The ability to manage and prioritise your busy portfolio including complex and demanding task flows and coordinate with internal and external stakeholders to consistently deliver
Experience of delivering strategic priorities with strict timelines in a fast paced environment
A proven track record of maintaining strong client relationships
An excellent understanding of compliance, risk and governance, statutory matters and banking

The Reward...
Competitive Salary
Comprehensive Benefits