Meet The Team

Lucie Dolman

Associate Director

Lucie is our Associate Director and a highly experienced, qualified Recruiter. An integral part of our senior management, Lucie delivers business, candidate and client solutions whilst overseeing our team, day-today operations and managing our busy temporary workforce.

  • Key skills – skills identification, employability champion; recruitment and selection, temporary and contract sourcing, coaching and mentoring
  • Client partnering and key account management
  • Service delivery across candidates, clients and partners
  • Management of our temporary and contract workforce
  • Team support, development and training

'Having worked in recruitment since 2007, across the breath of both opportunities and individuals, I am passionate about people, building long-lasting relationships and driving industry standards, whilst ensuring an unrivaled and professional people-centric approach to recruitment solutions across the Isle of Man.' 

 
 
 

Browse Lucie Dolman Latest Jobs

Client Services Support, Temporary, Isle of Man

PP10124
Customer Services & Sales
Temporary/Contract
Not specified
An international corporate pensions organisation, is currently seeking a Spanish Speaking Corporate Client Services administrator for a 12 month fixed term contract .



The Role...

You will have contact with large multi-national organisations and will need to respond to their different requirements including

Liaising with scheme administrators.

Investigating and resolving queries to internal and external customers Producing timely and accurate management information.

Ability to prioritise to ensure key financial tasks are completed within agreed time frames.

Working with Corporate Relationship Management Team to ensure excellent service is provided to key schemes.



About you...

You will have previous experience working with in a customer centric position, providing a world class customer service and

Previous financial service industry experience in a similar role is preferred within a customer service environment.

Fluent in Spanish

Experience of identifying and interpreting Corporate AML requirements

Highly organised with great attention to detail who seeks ways to improve processes



The Reward...

Based at a state of the art headquarters, with free onsite car parking you will receive

An attractive salary and generous benefits package for an employer who is committed to continuous improvement, offering access to a comprehensive range of training and development opportunities.



Customer Service Representative, Permanent Job, Isle of Man

PP10109
Customer Services & Sales
Permanent
Mid Senior Level
A rapidly emerging Bitcoin and Fintech organisation with ambitions plans are currently seeking a Customer Service Representative to join their driven, talented and mission focussed team in delivering their best in class technology across the globe.

The Role...
As a customer service representative, responsible for the delivery of an excellent customer experience you will:

Undertake virtual face to face calls with high net worth customers on a daily basis
Assist customers through the onboarding process, fielding account enquiries and solving technical issues, whilst always ensuring the customer receives exceptional service
Explain products and services to customers in an easy to understand manner
Investigate, escalate and resolve support tickets in a timely fashion
Support compliance function to complete KYC/KYB checks on customers when required

About You...
You will have previous experience within a customer service based position within an office environment:

Extensive experience working with high net worth clients
Experience within compliance support
Knowledge and experience with Sanctions and other compliance related checks
Diligent, open minded and willing to absorb new information
Excellent communication skills over both the telephone and via email

The Reward...
Working morning and twilight shifts with the option to work a 24/7 shift pattern, you will receive a competitive salary, working for an ambitious organisation providing training and development

SEO Specialist, Permanent, Isle of Man

PP10008
Marketing & Business Development, Digital & Fintech
Permanent
Mid Senior Level

A rapidly emerging Bitcoin and Fintech organisation with ambitions plans are currently seeking a SEO Specialist to join their driven, talented and mission focussed team in delivering their best in class technology across the globe.

The Role...
You will be responsible for the ownership of the SEO strategy alongside
Conduct Key word research, onsite and offsite SEO competitor Analysts
Manage the day to day SEO Activity and provide SEO training to content to writers
Produce a variety of performance reports to inform the SEO stagey alongside weekly and month reporting to management
Supporting colleagues in the delivery of departmental projects and campaigns.

About You...
You will have a in depth understanding, knowledge, and passion of SEO with a proven track record in delivery
Strong working knowledge of major SEO tools
Google Analytics experience
Understanding of on page, off page, technical and local SEO

The Reward...
Working 40 hours per week, with a competitive level salary
 

Change Management Consultant, Permanent Job, Isle of Man

PP9931
Project Management
Temporary/Contract
Entry Mid Level
An international wealth management organisation is currently seeking an ELK Project change manager, to assist with a medium term project of 3-6 months, based on Isle of Man or remote working candidate will be considered.

The Role...

As an experienced ELK professional you will support the overall business with their objectives

About You...

Candidates must have experience using the ELK package , also referred to as Elastic Stack
Competent in using Microsoft Windows & Liunx
Demonstrative experience in a similar position

The Reward...

Competitive salary, position is based on the Isle of Ma
Remote working with the ability to travel when required

Company Administrator, Permanent Job, Isle of Man

PP9971
Banking, Funds & Wealth Management
Temporary/Contract
Entry Mid Level

Our client, a private investment company, with investments across different industries and jurisdictions, is seeking a company administrator on a contract basis.

The Role...

The successful applicant will primarily focus on fulfilling the various company secretarial requirements for the internal group companies, shareholder companies as well as associate companies. Duties include:

Maintenance of accurate statutory records
Filing of annual returns and other required forms on a timely basis
Compliance checklist submissions
Preparation of documents for regulatory submissions
Provide support for board meeting and minutes

About You...

Applicants should be driven, proactive self-starters with strong organisational skills, and good communication skills. You should:

Have excellent time management and a positive attitude
Understanding of regulatory and compliance requirements for the administration of companies and trusts
Proven experience within a similar role
High degree of professional ethics and integrity

The Reward...

A competitive market rate salary based on skills and experience
Contract position

Senior Business Analyst, Temporary, Isle of Man

PP9928
Information Technology, Project Management
Temporary/Contract
Mid Senior Level

The Role...
Within this role, you will be focused on providing technical business analyst assistance on data migration and implementation of the organisations core application stack to acquire new entities. Further duties include
Building relationships with acquired IT teams and executive stakeholders, manage their expectations and build trust
Interfacing with clients, vendors, and technical teams to develop appropriate technical solutions to
business problems
Project management including scoping, provide analysis of project process, risks and costs
Review and design key business report detailing relevant growth and risks
Strong knowledge of reporting measures and data analyst including management information
Follow acquisition, project manage data migrations to the organisations core applications

About You...
The ideal candidate will be university educated or have IT related qualifications, alongside:
Proven experience of working in a similar role
Experience and knowledge of Microsoft SQL and Microsoft Dynamics
Preferably knowledge or certified in ITIL or Prince2
Broad IT work experience including operations, build, design and architecture in Enterprise environments

The Reward...
Within this role, you will be based in central Douglas and will receive
Competitive Salary
 

Asset Servicing / Corporate Actions, Permanent, Isle of Man

PP9779
Banking, Funds & Wealth Management
Temporary/Contract
Entry Mid Level

We are currently recruiting for an investment administrator to join the asset servicing and corporate actions department of a private bank on a contract basis.

The Role...
The successful applicant will be responsible for administering and servicing assets held by clients of the Private Wealth division. Role specific details include
Administering the lifecycle of a corporate action
Administering new and amended corporate events
Processing multicurrency distributed income payments (Cash dividends)
Processing money market dividend accruals
Entitlements reconciliation
Communicating corporate actions
Administering restricted liquidity and other impaired assets
Journal input and foreign exchange instructions

About You...
Ideally have passed, or be studying towards, a suitable investment administration qualification at level 3 or above such as the Investment Operations Certificate or an equivalent investment related qualification
You should have Knowledge and understanding of corporate events and asset types
Excellent interpersonal skills with the ability to develop strong relationships within the company and with third parties
Excellent oral and written communication skills with the ability to communicate effectively at all levels
Able to work on own initiative, adaptability and flexibility in order to cope with the ever changing demands of the role
Commercial awareness of the business and external markets

The Reward...
In this contract role you'll be working core business hours and
Be centrally Douglas located
Work within a supportive inclusive team
 

Test Lead, Permanent, Isle of Man

00010245
Information Technology
Permanent
Mid Senior Level
A life assurance organisation requires a Test Lead to plan and deliver testing services for the business and its projects. Configuring new systems and services to perform as specified, you will ensure that any quality risks associated with deployment are covered.

The Role…
You will manage testing projects and, as such, your duties will include:

Taking test lead role for project/BAU deliveries, planning test activities, setting clear expectations and allocating work to the assigned testers and monitoring progress

Acting as quality advocate for projects/BAU work, helping to ensure that adequate time is allowed for testing and an acceptable level of coverage is achieved

Undertaking design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed process standards and industry specific regulations

Performing static testing of project documentation to improve quality of requirements and design

Providing test estimates (both ROM and firm) to help ensure work is sized accurately and planning is on the correct basis

Providing regular progress reports (verbal and/or written as needed) to QA Manager, project managers and senior managers

Pro-actively identifying and escalating issues that impact testing, providing suggestions for mitigation

About You…
To thrive in this role, you will need:

Previous experience in a similar software testing role, leading testing & managing resources

In-depth knowledge of Microsoft Office Applications (i.e. Word, Outlook, Excel and PowerPoint).

Analytical Thinking: Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts.

ISTQB Foundation Certificate in Software Testing would be an advantage

The Reward…
This is a great opportunity to begin working for a reputable company. In return for your expertise, you will receive:

Competitive salary

Comprehensive benefits package

Central Douglas working location

Moment Banker, Permanent, Isle of Man

PP10234
Banking, Funds & Wealth Management
Permanent
Entry Mid Level
We are looking for a moment banker to join our client, and international bank, on a permanent basis.

The Role…
As a moment banker, you will deliver an expert, quality driven service to clients, on a daily basis you will:
Proactively achieve set personal and departmental targets for sales, productivity, quality and accuracy
Own and manage customer complaints
Work with team leader and members to deliver excellent customer service
Share best practice, knowledge and experience with other team members

About You…
You will have experience of operating in a customer facing role, within a professional services environment, and:
Proven ability to meet performance standards
Excellent customer service and communication skills
Attention to detail and able to operate accurately with minimal errors
Experience within a finance services environment would be beneficial

The Reward…
You will be joining a well-respected financial institution, and will receive:
Permanent full time contract
Inclusive working environment

Compliance Professional, Permanent Job, Isle of Man

PP10235
Legal, Risk & Compliance
Permanent
Mid Senior Level
Experienced Compliance professional required – one day per week (flexible), Isle of Man

Our client, an award winning financial advisory business, requires an experienced individual to undertake the following compliance activities on behalf of the business:

Update procedures and processes as regulatory and industry requirements and guidance are issued
Understand and follow regulations to ensure all processes and procedures comply
Maintain corporate governance framework
Oversight of all systems and procedures in place for quality of advice, T&C and compliance to ensure they are up to date with IOM FSA guidelines
Submit IOM FSA Returns
Check Recommendation Reports & AML Checks
Maintain a good working relationship with the regulator
ct as a member of any internal committees
Maintain FSA Registers
Manage any Complaints
Support other areas of the business where needed

To discuss, in confidence, please contact Lucie Dolman – lucie@paragon.co.im or speak with the Paragon Team on 665115.

Administrative Assistant, Permanent, Isle of Man

PP10221
Fiduciaries
Permanent
Entry Mid Level
A rapidly emerging Bitcoin and Fintech organisation with ambitions plans are currently seeking an Administrative Assistant to join their driven, talented and mission focussed team in delivering best in class technology across the globe.

The Role...
The successful candidate will play an integral role in supporting the Chief Technical Officer and Chief Operating Officer with key responsibilities including:
Performing a range of administrative tasks to support the CTO and Operations Manager, as required
Undertaking HR Support tasks such as on boarding and payroll administration
Diary Management & Control
Answering telephone calls, organising meetings and maintaining workflow tools

About You...
You will have demonstrative experience as an administrative assistant within a professional services environment, alongside:
A discreet and confidential manner
Excellent attention to detail and analytical skills
Proficient user of Microsoft word and excel

The Reward...
Working 40 hours per week, with a competitive level salary

Compliance Assistant, Permanent, Isle of Man

PP10219
Legal, Risk & Compliance
Permanent
Entry Mid Level
An expanding iGaming digital content creator, leading the way in game content are looking to bolster their current team with the appointment Compliance Assistant

The Role...
You will assist the compliance team with a variety of administration to help effective delivery of the clients content into current and new markets, wider responsibilities will include:
Supporting the Compliance Team with any day to day tasks / projects
Promoting and enhancing a strong companywide compliance culture
Dealing with enquires both internally and externally

About You...
Applicants should have proven experience in a similar role is preferred and ideally the candidate will have experience in the same role within the iGaming industry alongside:
Administration experience within a compliance role
Understanding of the iGaming industry
Excellent communication skills
Strong IT skills and a good knowledge of Microsoft packages
Strong attention to detail and organisational skills are essential

The Reward...
The successful applicant will receive:
A competitive salary, excellent benefits package and scope to develop