We’re looking for a Graduate to join our client as a Trainee Project Manager!

The Role…

In this role you will:

With guidance and support, plan, structure, track, report on and lead a small project and it’s activity in line with change Framework to ensure that stakeholders, dependencies, cost, quality and time are managed within agreed parameters

Monitor, manage and report on progress - Develop understanding of Risks and Issues that affect projects and deliverables

Support programme or project control boards, project assurance teams and quality review meetings

About You…

You will demonstrate a positive and motivated attitude and:

Take responsibility for own work

Commit to exceeding expectations and needs to internal/external customers, possesses “customer first” mind set

Be working toward or hold an appropriate Degree qualification & GCSE (or equivalent) grade C or above in English and Mathematics OR equivalent experience in career history

The Reward…

Based in Onchan you will receive a competitive salary and benefits package including, pension, a bonus scheme, health insurance and more!

Join our client's dynamic team as a Complex Operations Advisor and be part of a fast-growing business. This is a permanent position offering you exciting opportunities to make a significant impact in a supportive environment.

The Role…

As a Complex Operations Advisor, you\'ll be responsible for a range of important duties:

Review Inward Credits from personal customers to ensure incoming funds align with expected account activity

Manage the incoming workflow for the team efficiently

Handle complex customer queries, offering advice on source of funds/wealth and acceptable documentation

About You…

To excel in this role, you should possess the following skills and attributes:

Customer-Centric: Demonstrate genuine care for helping customers with their queries

Relationship Builder: Quickly build relationships and understand customer needs across a range of services

Effective Communicator: Strong communication skills are essential for daily interactions with customers and colleagues

The Reward…

Joining our client\'s team comes with an array of benefits. Enjoy a competitive starting salary with bonus opportunities, pension scheme, career development opportunities and more!

We’re on the lookout for a Payments Technician to join our client on a permanent basis! This role will work with the Team Leader and Manager to ensure your colleagues cultivate and grow their skills and knowledge, ensure delivery of key IT changes and that procedures and processes are in line with relevant legislation and includes controls to mitigate regulatory risks.

The Role…

Maintaining expert knowledge in payments processes, you will:

Execute complex technical work including issue resolution, ad hoc reporting and manipulation of large data sets

Act as the escalation point for senior administrators for technical queries

Conduct complaint investigation and quality assurance

About You…

Applicants must have proven experience and understanding in a technical payments role, and:

Proficient with Microsoft Office (Excel, Word, PowerPoint) and Outlook

Thorough understanding of applicable regulations across markets our client operates within

Experience in collating and presenting complex data and situations to all levels of the organisations

Comfortable talking in front of a group as well as one-on-one with an individual

The Reward…

Based in Onchan you will receive a competitive salary and benefits package including, pension, a bonus scheme, health insurance and more!

Our client is looking for a Senior Unit Pricing Administrator within their Investments Department. If you\'re seeking an opportunity that combines growth and innovation, this could be the role for you.

The Role…

This role will be contributing to the success of their financial operations. Here\'s what your role encompasses:

Importing and reviewing of files from policy administration systems

Reviewing fund unit creations and liquidations and underlying asset transactions

Processing daily fund valuations for a large range of pooled funds

About You…

To excel in this role, you should bring the following skills and experience:

Proven experience working in Financial Services, ideally within an Investments team

Strong numeracy skills are a must to navigate the intricacies of financial data

Exhibit the ability to work accurately under pressure, ensuring consistent performance in a dynamic environment

The Reward…

Enjoy a competitive package including, onsite gym, pension, car parking, opportunities for advancement and skill development and more!
Castletown office

Are you an experienced customer service expert with a deep understanding of regulatory compliance and technical administration? We have a permanent position in Castletown available within our client’s team for a dynamic individual to join as a Customer Services Quality and Technical Specialist.

The Role…

Reporting to the Customer Services Manager, your responsibilities will include:

Ensuring new business applications adhere to regulatory requirements and internal guidelines and procedures

Providing technical support and addressing detailed portfolio queries from both internal and external clients

Conducting training sessions for the team to align product knowledge with customer demand and communicate new procedures effectively

Investigating and addressing complaints, including root cause analysis

About You…

You will need:

Proven prior experience in the financial services sector, preferably with a focus on new business operations
A qualification such as the ICA Certificate of Advanced Certificate in AML would be advantageous

Comprehensive knowledge extends to IOM FSA\'s AML/CFT Requirements and Guidance for new business, particularly for regulated investment business

The Reward…

A benefits package including, pension, bonus and more!

Castletown based

Our client, a prominent independently owned family office, is seeking an Administrator to join their dynamic team. As the largest family office in Europe, Middle East, and Africa (EMEA), our client offers an unparalleled opportunity to contribute to the administration of multi-jurisdictional trusts and companies for affluent families.

The Role...

Responsibilities include:

Administering the formation of trusts and incorporation of companies
Liaising with clients, professional advisors, and third parties
Managing bank accounts, including payment instructions and bank statements
Supporting the achievement of team Key Performance Indicators (KPIs)

About You...

To excel in this role, you will possess the following skills and experience:
Proven experience in trust and international company administration
Ongoing or willingness to pursue studies in STEP or ICSA
Previous experience in a similar role supporting diverse businesses with varying objectives
Strong understanding of the Family Office and HNW / UHNW market and a solid grasp of associated regulatory requirements

The Reward...

You will have the opportunity to grow professionally and receive the necessary training to enhance your skills. In addition, you\'ll enjoy competitive salary and benefits including parking, pension and more!

We have an excellent opportunity for a Senior Administrator to join our client on a permanent basis. This role involves close and regular interaction with all members of the Family Office Team, Accounting, Banking and Compliance department.

The Role...

Core responsibilities will include:

Managing and maintaining an awareness of the workflow relating to your portfolio

Liaising with clients and intermediaries in relation to a variety of transactions, preparation of relevant transactional documentation, including minutes, resolutions and agreements

Opening and maintaining bank accounts, including payment instructions, reviewing bank and assets statements

About You...

You will need:

To be studying or willing to study STEP or ICSA, and have prior extensive experience in the administration of trusts and international companies

An understanding of UK and SA tax planning

Excellent inter-personal and client relationship skills, having a sense of ownership of your client

The Reward...

Competitive salary and benefits package including pension, health insurance, parking and more!

Douglas office location

We have a new opportunity to join a leading independently owned Family Office and Corporate Service Provider. As a Senior Administrator, you’ll become a valued member of the Family Office Team and will work as part of a client workgroup which will deal with all aspects of administration of multi-jurisdictional trusts and companies.

The Role...

Your core responsibilities will include:

Perform all aspects of trust and company trust administration

Liaising with clients and intermediaries in relation to a variety of transactions, preparation of relevant transactional documentation, including minutes, resolutions and agreements etc

Open and maintain bank accounts, including payment instructions, reviewing bank and assets statements

Maintain company and trust records, including due diligence, in line procedures and AML regulations

Provide support and guidance to other members of the team

About You...

Experienced in trust and company administration, with excellent technical knowledge of trusts

Be already studying or willing to study STEP or ICSA

Excellent inter-personal and client relationship skills, having a sense of ownership of your client
relationships maintaining excellent services levels

Good understanding of associated regulatory requirements

An understanding of UK and SA tax planning would be an advantage

The Reward...

Competitive salary

Comprehensive benefits package

Douglas office location

We have a new opportunity to join a leading independently owned Family Office and Corporate Service Provider. As Administrator, you’ll become a valued member of the Family Office Team and will work as part of a client workgroup which will deal with all aspects of administration of multi-jurisdictional trusts and companies.

The Role...

Your core responsibilities will include:

Perform all aspects of trust and company trust administration
Liaising with clients and intermediaries in relation to a variety of transactions, preparation of relevant transactional documentation, including minutes, resolutions and agreements etc
Open and maintain bank accounts, including payment instructions, reviewing bank and assets statements
Maintain company and trust records, including due diligence, in line procedures and AML regulations
Arranging, investment reviews for both trusts and companies and interpreting the outcomes and actions ensuring any requirements are implemented
Demonstrate technical knowledge and understanding of transactions demonstrating commercial acumen
Perform all aspects of company and trust administration
Recognise and contribute to the mitigation of risk, ensuring compliance with legal and regulatory requirements

About You...

Have a minimum of 2 – 3 years’ recent experience in the administration of trusts and international companies
Educated to at least GCSE level or equivalent
Already studying or be willing to study, STEP or ICSA
Experience of working in a similar role, supporting different businesses with different competing objectives
Good understanding of Family Office and HNW/UHNW market
Good understanding of associated regulatory requirements


The Reward...

Competitive salary

Comprehensive benefits package

Douglas office location

We have a fantastic opportunity for an individual to join our client on a permanent basis as a Crew Services Administrator. This role will assist the Crew Administration team with the input of payments in to various online banking platforms and with issuing of contracts of employment.

The Role...

Core responsibilities including:

Assisting the Crew Employment Specialists with inputting payments to the banking platform

Assisting with the maintenance of contractual arrangements with clients - particularly employment contracts

Assist with issuing of contracts of employment

About You...

You will need:

Previous experience in a similar role is advantageous

Excellent written & verbal communication skills with strong attention to detail

To be proactive and keen to expand knowledge and take on new tasks

The Reward...

Competitive salary with a benefits package including, travel insurance, training support including options for further study, pension scheme, bonus scheme and more!

Douglas office location

We are looking for an experienced administrator to join an International Life Assurance provider on a permanent basis.

The Role...

You will be actively engaged in the processing of customer and advisor requests. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout their journey. You will resolve a wide range a queries from both the Isle of Man and Dublin office amongst other tasks. You will:

Identify, understand and collate customer needs, requirements and feedback
Build working relationships by cooperating with and supporting colleagues
Proactively take ownership for self-development and demonstrate the desire
Achieve an average quality score of 90%
Identify, understand and collate customer needs, requirements and feedback

About You…

You will demonstrate enthusiasm and a positive approach to your working performance and:

Be open and able to adapt to change
Be articulate and possess excellent communication skills
Be a strong team player who is able to work with limited supervision
Minimum of 5 GCSEs including English and Mathematics

The Reward…

You’ll be joining an international employer where you will receive:

A competitive salary
Compressive reward package including income protection, private medical and life assurance
Bonus scheme
Support for personal growth and development

Are you a skilled professional looking for an exciting opportunity to join a dynamic team? Our client, a leading wealth management organisation, is seeking a talented Company and Trust Administrator. If you thrive in a fast-paced environment and possess exceptional organisational skills, then this role could be perfect for you.

The Role…

Your key responsibilities will include:

Responsibility for administering a diverse portfolio of client entities, ensuring the highest standards of professionalism and efficiency

Collaborating with your team members and various departments within the organisation, prioritising timely responses to client requests

Developing and maintaining a strong understanding of due diligence requirements and anti-money laundering provisions, ensuring compliance

Managing name checks and reservations, submitting applications and reserving names as needed

About You…

You will need:

Prior experience in company and trust administration, demonstrating comprehensive knowledge of the field

Familiarity with due diligence requirements and anti-money laundering provisions

Possess excellent attention to detail, strong communication skills, and the ability to multitask effectively

The Reward...

Competitive salary package commensurate with experience
Access to a supportive work environment that promotes professional growth and development