Meet The Team

Vicki Blackburn

Senior Recruitment Consultant

A seasoned senior Recruiter, Vicki has worked supporting jobseekers and recruiting on behalf of employers on the Isle of Man since 2003.

  • Key skills - supporting our temporary, contract and permanent employment divisions, in addition to helping candidates from first role to senior level
  • Cross-sector employer insight; in-depth understanding of employer requirements and processes
  • Highly experienced in working to support those starting or changing careers
  • Effective and honest provision of CV and job search advice

'I'm truly passionate about placing candidates into the right jobs - their dream roles!  I really enjoy employability coaching and sharing my knowledge of the Isle of Man jobs market, helping candidates get 'job ready' by developing their cvs, interview preparation, brand and research - seeing the impact of long term results for returning candidates and those recommended to me.  I believe the entry candidates of today are the managers of the future, and it’s really rewarding to both see and support this career progression.'

 
 
 

Browse Vicki Blackburn Latest Jobs

Member Support Advisor, Permanent, Isle of Man

PP10532
Customer Services & Sales, egaming & ecommerce
Permanent
Entry Mid Level
Our client, an eGaming company, is seeking a Member Support Advisor to work alongside their team responding to customer problems, enquiries and complaints via live chat, email and phone.

The Role...

You will ensure high customer service standards are maintained when responding to customer. Responsibilities will include:

Investigate fully all enquiries, complaints and problems before resolution

Ensure internal procedures are followed when dealing all problems, enquiries and complaints both internal and external

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

About You...

You must be prepared to work flexible hours, including evenings, weekends and bank holidays on a rota basis with other members of the team, this is an essential requirement of the role, Shifts range from 08.00am to 23.00pm on a 7 hours basis. You will also have:

Experience in complaint handling

Previous office experience

A confident manner

Strong phone contact handling skills and active listening

The Reward...

You will receive a full time permeant contract, alongside:

Competitive salary

Benefits package

Financial Accountant, Permanent, Isle of Man

PP10526
Accountancy, Actuarial & Tax
Permanent
Mid Senior Level
We have an opportunity for a Financial Accountant to join an established Life Assurance Company on a permanent basis.

The Role...
Your core responsibilities will include:
Support the monthly close process within agreed timelines
Interrogating general ledger to a detailed level, and working alongside the actuaries to explain the results
Prepare internal management reports
Providing insights on financial performance
Support further ad-hoc projects/ tasks

About You...
You will need:
An accounting qualification (ACA/ACCA) or be nearly qualified /qualified by experience. Big 4 experience is a plus
Experience with financial reporting and management accounting, including making improvements to design and function of reports
Technical knowledge of and understanding of insurance company accounting (IFRS and Regulatory reporting) would be advantageous
Strong Microsoft Excel skills and experience of using SUN and Vision or a similar accounting package
Good problem solving skills – ability to understand and unravel complex issues
Good practical experience of Financial Close and Reporting
Project Management experience a plus

The Reward...
Competitive salary with an extensive benefits package, which includes: a generous discretionary bonus scheme, free car parking, an onsite gym and more!

Senior / Trust and Company Administrators, Permanent Job, Isle of Man

PP10524
Fiduciaries
Permanent
Mid Senior Level
Our client is an independent, family owned, licensed fiduciary service provider based in the North of the Island. They are looking for experiences Trust and Company Administrators to join them on a full time basis.

The Role...

On a daily basis you will:

Deal accurately with all issues and administration related tasks for a portfolio containing some complex client structures, receiving, and handling efficiently all communications

Responsibility for all aspects of day to day Trust and Company administration for a portfolio of clients

Direct client and intermediary contact (written and verbal)

Maintenance of Trust and Company Accounts

Production of Minutes


About You...

Previous experience from the Trust and corporate sector

Confident communication skills

A working knowledge of the following systems would be an advantage: Viewpoint, Word, Excel, and Outlook

Good organisational skills and time management

Ability to work on own initiative


The Reward...

Competitive salary

Benefits package

Free Parking

Supportive working environment

Product Support Technician, Permanent, Isle of Man

PP10506
Insurance & Insuretech
Permanent
Entry Mid Level
We have a brilliant opportunity to join an established Life Assurance Company as a Product Support Technician. The successful candidate will based in the Douglas office working with the Product team in the promotion and maintenance of current/historic products.

The Role...

Reporting to the Product Manager, this is a varied role that would suit a candidate with an inquisitive mind looking to develop a greater understanding of international life assurance

Your core responsibilities will include:

Maintenance of existing product literature, ensuring that all documents continue to meet regulatory obligations

Preparation of promotional materials, making sure they are clear, not misleading and can be easily understood by the intended audience

Creation and maintenance of servicing forms, working with stakeholders throughout the group to deliver both electronic and hard copy documents whilst maintaining consistent “on-brand” approach

About You...

You will need:

Proven prior experience in the life assurance industry

Proficient Microsoft Office skills and possess strong organisational and planning skills

To be a confident and dedicated self-starter with a pro-active approach to work loads

The Reward...

Competitive salary and benefits package including generous discretionary bonus scheme, voluntary “double matching” pension scheme, on site gym and more!

Douglas office

Certified Accounting Technician Trainee (CAT), Permanent, Isle of Man

00010509
Accountancy, Actuarial & Tax
Permanent
Entry Mid Level
Our client is seeking a Certified Accounting Technician (CAT) to join there busy general accountancy practice. This position gives the right person an excellent opportunity to progress and achieve a professional qualification, whilst gaining a wealth of experience across the varied services of their business.

The Role...
All aspects of trust and company administration which will include direct contact with clients
Liaison with third party institutions such as banks, brokers and rental agents
Bookkeeping including inputting client records
Preparation of accounting schedules and accounts files
Preparation of Financial Statements, investment schedules and information for clients
Preparation of personal and tax computations and returns
Preparation of VAT computations and returns
Preparation of meeting packs with supporting schedules
Setting up payments
Preparation of wage slips and year end employer returns
Assisting the Managers with compliance requirements

About you...
What you will need, to be a success:

Ambitious and determined to study to complete the challenging CAT qualification
An A level or a strong GCSE school leaver
Prior office experience is an advantage
Diligent and hard working with a willingness to learn
A strong communicator with good organisational skills
Discretion, diplomacy and a confident approach are a must
Willing to learn and to take on responsibility and ownership of tasks
Excellent attention to detail

The Reward...
A competitive salary will be offered to commensurate with qualifications and experience
This role offers training towards the CAT qualification
Study leave is offered to attend day release courses at Manx Professional Education Services
The cost of the course and exam fees will be met for the first attempt at each exam

Senior Administrator - Onboarding and New Business, Permanent Job, Isle of Man

PP10475
Fiduciaries, Administration & Business Support
Permanent
Mid Senior Level
We’re looking for a Senior Administrator to join the onboarding and new business team of an international life assurance provider. In this role no two days are the same, you’ll be actively engaged in the resolution of customer and advisor queries, amongst other tasks.

The Role...

You will be an active and positive team member focused on providing the best possible customer experience within the customer contact area, specifics include:

Achieve an average quality score of 90%
Proactively identify enhancements to processes and contribute towards their implementation
Identify, understand and collate customer needs, requirements and feedback
Engage and collaborate with peers across both the international business and the wider group to ensure that experiences and successes are shared
Ensure all queries are dealt with in a timely manner and escalating if needed

About You...

You will demonstrate enthusiasm and a positive approach to working performance whilst being:

Open and able to adapt to change
Articulate and possess excellent communication skills
Strong team player who is able to work with limited supervision
Experience within a life assurance environment
Minimum of 5 GCSE grade A* - C including English and Mathematics

The Reward...

You’ll be joining a diverse and inclusive international employer, where you’ll receive:

Comprehensive benefits package
Competitive salary
Opportunity to learn and develop skills further

Company/Trust Administrator, Permanent Job, Isle of Man

PP10457
Fiduciaries
Permanent
Entry Mid Level
We have an exciting new opportunity to join a well-established TCSP as one of their Administrator. This position is responsible for looking after all aspects of the designated portfolio by dealing with all statutory, banking, correspondence, legal and fiduciary obligations that arise for each client and ensure that all work is performed in accordance company policies and procedures.

The Role...

The role will involve regular direct client contact and your core responsibilities will include:

Build and maintain strong client relationships by acting as a point of contact, meeting their needs with insightful, bespoke solutions

Undertake new business administration duties including client acceptance, compliance requirements, and trust documentation

Assist with administering the trust and companies for clients within the team portfolio

Communicate with clients and internal departments to assist with compliance and corporate governance process

About You...

You will need:

Relevant experience preferred but not essential

Excellent written and verbal communication skills

A professional and responsible attitude to client confidentiality

Ability to prioritise and work to deadlines

The Reward...

Competitive salary with a full company benefits package including, free car parking, pension matched at 5% and much more!

Hybrid working environment

Payroll Administrator, Contract, Isle of Man

PP9730
Administration & Business Support, Payroll Solutions
Temporary/Contract
Entry Mid Level
Our client is seeking a Payroll Administrator on a temporary or permanent basis to work as part of a team to ensure weekly contractor timesheets are processed efficiently and on time.

The Role...
Receiving weekly timesheets from the client and processing either manually or via excel imports to the Merit payroll system
Raising Client invoices for the contractor timesheets received each week
Running the payroll process once all timesheets and invoices have been generated on the payroll system
Ensuring the Contractors receive a Text, Payslip and Bank payment for their weekly salary
Daily recording and reconciling of the salary totals for the payroll processed

About you...
The ideal candidate will already have payroll, accounts or book-keeping experience or that of financial and banking knowledge from a similar working environment
Excellent knowledge and experience in Microsoft Excel is essential
You will need to be able to deal with complicated payroll calculations and follow a strict but methodical process to ensure contractors are paid correctly each week and on time
Daily invoicing forms a large part of the role also to ensure the clients are invoiced regularly
The right candidate will need to be able to undertake a busy and challenging role and have the ability to work under pressure at times to meet specific deadlines

The Reward...
Salary commensurate with experience
Full on-going on the job training will be provided to understand all products

Trust and Company Administrator, Permanent, Isle of Man

PP10444
Fiduciaries
Permanent
Entry Mid Level
An exciting opportunity has arisen for a Part time Senior Trust and Company Administrator, to join an International Wealth Management and Corporate Service Provider on a permanent basis, some travel may be required

The Role...

On a daily basis you will:

Deal accurately with all issues and administration related tasks for a portfolio containing some complex client structures, receiving, and handling efficiently all communications

Administering an allocated caseload of more medium and high risk clients, competently and autonomously with limited support of other team members

Responsibility for all aspects of day-to-day Trust and Company administration for a portfolio of clients

Direct client and intermediary contact (written and verbal)

Maintenance of Trust and Company Accounts

Production of Minutes


About You...
You will have a minimum 5 years’ experience in a similar role, alongside:

Be FSA approved to be a director on client companies, desirable but not essential

Strong technical TCSP knowledge

Fully or part-qualified ICSA / STEP

Strong organisation and control of workflow ability for self and team

Ability to take responsibility, good level of judgement and logical approach to problem solving


The Reward...

You will be based in the Centre of Douglas and will receive:

Competitive salary

Benefits Package

Supportive working environment

Senior Trust and Company Administrator, Permanent, Isle of Man

PP10443
Fiduciaries
Permanent
Entry Mid Level
An exciting opportunity has arisen for a Trust and Company Administrator and Senior Trust and Company Administrator, on a full time basis, to join an International Wealth Management and Corporate Service Provider on a full time permanent basis.

The Role...

On a daily basis you will:

Deal accurately with all issues and administration related tasks for a portfolio containing some complex client structures, receiving, and handling efficiently all communications

Administering an allocated caseload of more medium and high risk clients, competently and autonomously with limited support of other team members

Responsibility for all aspects of day to day Trust and Company administration for a portfolio of clients

Direct client and intermediary contact (written and verbal)

Maintenance of Trust and Company Accounts

Production of Minutes


About You...
You will have a minimum of 3 to 5 years’ experience in a similar role, alongside:

Be FSA approved to be a director on client companies, desirable but not essential

Strong technical TCSP knowledge

Fully or part-qualified ICSA / STEP

Strong organisation and control of workflow ability for self and team

Ability to take responsibility, good level of judgement and logical approach to problem solving


The Reward...

You will be based in the Centre of Douglas and will receive:

Competitive salary

Benefits Package

Supportive working environment

Expense Analyst, Permanent, Isle of Man

PP10311
Accountancy, Actuarial & Tax, Insurance & Insuretech
Permanent
Entry Mid Level
An exciting new role for a Expense Analyst has recently come up. This role would be working for a UK life and pensions company helping customers plan and save for the long term.

The Role...


Your duties will include:

Processing of expenses and associated administration

To assist the Finance Manager in providing accurate data, interpreting, and providing timely information in a format that is easily understood and relevant to decision making processes

Assist in the support, development and ongoing production of expense reporting to a high standard

Articulate a point of view and build constructive challenges where appropriate


About You...

You will need:

Relevant business and financial experience with prior knowledge of SQL, SAP and Concur is advantageous but not essential

Strong analytical skills and proficiency in working with numerical data

Strong PC skills particularly MS Excel and MS Access

Strong written and verbal communication skills


The Reward...

A competitive salary

Senior New Business Administrator, Permanent, Isle of Man

PP10418
Banking, Funds & Wealth Management, Administration & Business Support
Permanent
Entry Mid Level
We have an excellent opportunity for a Senior New Business Officer within our New Business team within a bank.

The successful candidate will primarily be involved in the account opening process, account maintenance, data integrity and anti-money laundering regulations. Particular emphasis is placed on high quality and productive client service to internal and external clients, being focused on corporate, team and personal objectives.


The Role...

Your core responsibilities will include:

Review new business applications for both corporate and personal clients

Provide excellent client service to internal clients by ensuring all work requests are executed efficiently, accurately and in a professional manner

Use of 3rd party systems to check KYC, CDD and sanctions.

Apply sound business judgments to identify and escalate any unusual or suspicious activities to senior management or MLRO

Interact with internal stakeholders to ensure the correct information and documentation is provided in order to execute client instructions.

About You...

You will need:

Have at least 3 years working knowledge in a similar role

A sound understanding of Personal and Corporate AML, CDD and EDD requirements needed for account on-boarding and ongoing client changes.

Effective time management skills, capable of meeting challenging deadlines, striving to improve turnaround times.

Ability to provide excellent client service to internal and external clients, executing all requests efficiently, accurately and in a professional manner to enhance client experience.

Up to date knowledge of commercial changes in the Financial Sector and ability to communicate information ensuring successful staff & client relations

The Reward...

A competitive salary with a great benefits package including; Life assurance, private health insurance and much more!