Contact Centre Advisor, Permanent, Isle of Man

Join a recognised Customer Contact team and be the first point of contact for clients and IFAs while delivering outstanding service

The Role
Provide exceptional customer service across multiple channels and ensure smooth service delivery

• Deliver outstanding customer service on calls and emails


• Explain products and processes in a clear, professional way


• Handle registrations, updates and customer changes quickly and accurately


• Work with a supportive team to resolve queries and meet compliance needs

About You
A friendly, organised and confident communicator who thrives on helping customers and delivering excellence

• Great verbal and written communication skills


• Proven experience in a phone-based customer service role


• A positive attitude with a willingness to learn

The Reward

• Work within a professional, supportive and well-established team


• Develop your customer service skills and knowledge of financial services


• Be part of a company that values service excellence and client satisfaction